Integra LifeSciences

Account Manager

• Execute the company's direct sales strategy and sales plans within the assigned territory
• Achieve territory sales revenue and budget objectives
• Proctor Acclarent-trained physicians during initial procedures
• Provide procedural guidance and gather procedure data
• Recommend training certification when physicians are ready
• Provide customer feedback on company products to Marketing
• Achieve quarterly and annual sales quotas for specific product categories
• Sell Acclarent ENT products in clinic, ASC, and hospital settings
• Become a clinical expert on the Acclarent ENT portfolio
• Provide value and expertise in the surgical suite and during procedures
• Grow territory market share by increasing product utilization with current customers
• Convert physicians using competitive ENT products
• Maintain contacts and facility records in the Acclarent CRM system
• Comply with applicable Quality Policy and Quality System requirements
• Complete weekly and quarterly planning tools accurately and on time
• Reconcile emergency stock monthly
• Perform other responsibilities as assigned by the manager

Account Manager – ENT

• Develop new business with customers and accounts previously not sold
• Attain monthly and quarterly sales objectives defined by regional manager and corporate senior management
• Develop annual formal business plans and subsequent monthly and quarterly territory reports
• Support case coverage and inventory with peers
• Identify new business opportunities
• Identify product improvement opportunities for sales, marketing, and product development teams
• Maintain technical, product, and disease state knowledge
• Provide consultative support in the OR environment in accordance with product indications
• Operate within defined budgets and Corporate policies and procedures
• Perform sales administrative duties in a timely manner as defined by management

Sales

• Expand sales of Integra LifeSciences products
• Convert accounts in compliance with company policy and sales direction
• Provide sales-related support to the aligned territory
• Train to understand and demonstrate proper product use to ENT physicians in operating room, private practice, and ASC settings
• Handle customer questions and objections consistently with product indications and sales training methodology
• Execute the selling cycle concisely, professionally, and ethically to drive customer action
• Communicate business-related issues or opportunities to the next management level
• Assume territory responsibilities as an ENT Account Manager after successful completion of duties

Associate Sales Representative, ENT

• Expand sales of Integra Ear, Nose & Throat products
• Convert accounts in compliance with company policy and sales direction
• Provide support to the aligned territory for sales-related activities
• Assume territory responsibilities as an ENT Consultant upon successful completion of duties
• Learn and demonstrate proper use of products to ENT physicians in operating room, private practice, and ASC settings
• Handle customer questions and objections consistently with product indications and sales training methodology
• Execute the selling cycle concisely, professionally, and ethically to drive customer action
• Communicate business-related issues or opportunities to the next management level
• Perform other assigned duties as needed

Human Resources

• Serve as a trusted advisor to business leaders
• Develop and execute people and organizational solutions supporting business objectives
• Provide expertise in talent management, organizational effectiveness, workforce planning, employee relations, organizational design, and change management
• Partner with business leaders and HR Centers of Excellence on talent and organizational initiatives
• Influence people and culture decisions through knowledge of the business, markets, priorities, and strategic plans
• Implement organization and talent strategies and build a robust talent pipeline
• Advise managers and employees on performance issues and performance management plans
• Facilitate resolution of performance and employee relations issues
• Facilitate talent reviews, succession planning, and leadership development initiatives
• Coach managers and employees on leadership development, engagement, decision-making, and problem solving
• Identify learning and development needs and implement training programs with the Talent COE
• Ensure consistent application of HR policies and compliance with employment laws and regulations
• Lead workforce planning discussions to identify capability gaps, succession risks, organizational needs, and future talent requirements
• Develop and implement change management strategies
• Execute the annual salary planning process
• Recommend compensation decisions using market and internal data in alignment with the Compensation COE

Region HR Business Partner, EMEA – CALA

Compliance

• Monitor Global Trade Management (GTM) system transactions on hold and take necessary action
• Assign, validate, and maintain customs tariff classifications (HS / CN / TARIC), ECCN classifications and Country of Origin data for globally traded products
• Perform Restricted Party Screening (RPSL/DPL) and support export control and sanctions compliance activities, including due diligence reviews and escalations
• Support daily import/export operations, including review of shipping and customs documentation, customs clearance support, and coordination with customs brokers and freight forwarders
• Assist with Free Trade Agreement (FTA) validations, End User Agreements, and other import/export compliance documentation requirements
• Support maintenance and continuous improvement of trade compliance programs, procedures, ERP/GTM data, and internal controls
• Monitor regulatory changes impacting import/export activities and support implementation of required business process updates
• Investigate and follow up on shipment delays, customs issues, and documentation discrepancies
• Partner with cross-functional teams including Customer Care, Distribution, Procurement, Service & Repair, Tax & Finance, QA/Regulatory, and Transportation to support trade compliance requirements
• Support audits, compliance reviews, and other Trade Compliance projects as assigned
• Assist global offices as needed
• Support compliance with EU Customs, EU export, export control, sanctions, and other trade compliance requirements related to acquisition projects

Account Manager – ENT

Account Manager

Associate Sales Representative, ENT

Associate Sales Representative, ENT

Region HR Business Partner, EMEA – CALA

Import/Export Compliance Specialist