IPIRANGA

Security Engineer

• Support and enhance Information Security Governance, Risk, and Compliance (GRC) processes
• Ensure compliance with corporate policies, regulatory requirements, internal controls, and industry best practices
• Lead activities involving risk management, audits, metrics, awareness, documentation, third-party management, and tracking of Information Security action plans
• Draft, review, and maintain Information Security policies, standards, procedures, and controls
• Support internal and external audit processes
• Track nonconformities and remediation plans
• Produce evidence for audits and regulatory assessments
• Support initiatives related to ISO 27001, SOX, and other compliance requirements
• Perform cybersecurity risk identification, assessment, and monitoring activities
• Support maintenance of the risk register
• Monitor risk treatment plans and risk acceptances
• Prepare executive reports on the evolution of Information Security risks
• Conduct security assessments of vendors and partners
• Support third-party onboarding and approval processes
• Review Information Security requirements in contracts
• Track remediation activities for critical vendors
• Plan and execute Information Security awareness campaigns
• Coordinate simulated phishing campaigns
• Develop communications and training materials
• Monitor the effectiveness metrics of awareness programs
• Keep departmental documentation up to date
• Structure evidence for audits and certifications
• Support the organization of the repository for processes, controls, and standards
• Ensure compliance with corporate documentation standards
• Consolidate Information Security metrics
• Prepare dashboards and executive presentations
• Track risk, audit, third-party, and awareness metrics
• Support governance forums and internal committees

Senior Information Security Governance Analyst

Inside Sales

• Manage customer service, relationship management, and development of the customer portfolio
• Identify business opportunities, support customer retention, and ensure an excellent customer experience
• Execute commercial actions aligned with customer needs
• Support customer prospecting, retention, and portfolio growth initiatives
• Support portfolio management and the achievement of team targets
• Build customer relationships and recommend solutions appropriate to their needs
• Provide remote support by phone, WhatsApp, and digital channels
• Support prospecting, customer activation, and volume growth initiatives
• Carry out customer contact and follow-up routines
• Collect and record information about customer profiles and needs
• Conduct less complex commercial negotiations
• Interact with Pricing, Trading, Credit, Logistics, and support teams
• Monitor market and competitor information, as well as regional trends
• Monitor the order cycle and support the resolution of pending issues
• Track commercial indicators such as volume, repeat business, delinquency, and growth potential
• Support credit analysis and commercial terms activities
• Contribute to initiatives to regularize delinquent customers' accounts
• Keep registration and commercial information updated in the CRM
• Share market and competitor information to identify commercial opportunities

Commercial Consultant, Inside Sales, Junior

• Manage and develop a customer portfolio, fostering strong relationships and contributing to customer retention and business expansion
• Manage customer relationships and provide service to the portfolio, identifying commercial opportunities and contributing to the team’s results
• Understand customer needs and support the development of solutions aligned with business objectives
• Provide remote service by phone, WhatsApp, and other digital channels
• Prospect for new business opportunities and identify potential for customer activation, increased sales volume, and greater purchase frequency
• Execute customer relationship routines, ensuring portfolio coverage, regular contact, and follow-up on requests
• Analyze customer profiles, potential, and needs to tailor the commercial approach
• Lead commercial negotiations in accordance with company guidelines
• Collaborate with Pricing, Trading, Credit, Logistics, and support teams
• Monitor market conditions, competitors, and trends in the assigned region
• Track the order lifecycle and support the resolution of pending issues
• Manage commercial KPIs, including volume, purchase frequency, profitability, delinquency, and growth potential
• Support credit analyses and commercial terms
• Monitor and address delinquent customers
• Ensure the accuracy and ongoing maintenance of information in the CRM
• Continuously monitor the market and competition, sharing insights and opportunities

Commercial Consultant, Inside Sales (Mid-Level)

• The posting does not include specific responsibilities; it contains only placeholders: “Example 1” and “Example 2”.
• Work aligned with a customer-focused approach and integrity.
• Exercise autonomy and accountability.
• Follow processes and maintain discipline.
• Collaborate in a safe, inclusive, and transparent environment.

Sales Administrative Advisor, Inside Sales

Analyst

• Administer and support Windows Server and Linux environments.
• Work with IIS, Apache HTTP Server, Tomcat, and Java application servers.
• Troubleshoot applications, services, connectivity, SSL/TLS certificates, security, performance, and availability issues.
• Publish and maintain applications.
• Use APM tools, preferably Datadog, to analyze performance and incidents.
• Develop and maintain scripts and automations for installation, configuration, validation, health checks, deployments, evidence collection, and operational routines.
• Participate in environment changes by performing impact and risk analyses, implementation planning, validation, and rollback activities.
• Resolve incidents and problems, conduct root cause analysis, and follow through until the environment is stabilized.
• Maintain technical documentation, procedures, runbooks, and knowledge bases.
• Contribute to the standardization, automation, and continuous improvement of infrastructure and middleware processes.

Middleware Analyst – Mid-Level

Infrastructure Engineer

• Administer, enhance, and govern cloud-based data and analytics infrastructure
• Ensure high availability, security, performance, scalability, and cost efficiency across Azure and Databricks environments
• Administer and support Microsoft Azure and Azure Databricks environments
• Implement and maintain infrastructure as code using Terraform and Bicep
• Ensure security, access management, and compliance with corporate standards
• Monitor platform availability, capacity, and performance
• Resolve critical infrastructure incidents and problems
• Support Data Engineering, Analytics, and Artificial Intelligence teams
• Implement FinOps practices to optimize cloud costs
• Define and maintain platform architecture, governance, and observability standards

Senior Cloud Infrastructure Engineer

• Ensure the execution of regional supply plans;
• Track performance indicators, identifying deviations and proposing corrective actions;
• Monitor the logistics operations of terminals and ports, ensuring alignment between planning and execution;
• Manage operational risks related to fuel supply;
• Prepare strategic analyses and reports to support decision-making;
• Collaborate with internal teams and partners to ensure supply chain efficiency.

Senior Fuel Supply Analyst

Consultant

• Serve as the primary point of contact among clients, consultants, and support teams, including pricing, logistics, master data, legal, and finance
• Ensure speed, standardization, and accuracy throughout the order lifecycle
• Maintain proactive and consistent communication with clients regarding order status, deadlines, and outstanding items
• Resolve consultants’ operational requests, allowing them to focus on negotiation and sales
• Enter, modify, and cancel orders directly in the systems
• Proactively monitor and communicate order status to clients
• Handle and reduce the volume of orders on hold
• Support clients’ financial processes, including payment clearing, invoices, credits, debits, and tax matters
• Keep customer master data and order information accurate and up to date in the systems

Administrative Consultant

Data Analyst

• Support data analysis to generate insights and monitor business KPIs
• Run queries against databases using SQL
• Assist in building and maintaining dashboards in Power BI
• Support data validation and quality processes
• Investigate discrepancies and inconsistencies in information and KPIs
• Perform data analysis and cross-referencing to meet business needs
• Support the documentation of processes, business rules, and KPIs
• Participate in discussions with partner teams to understand needs and opportunities
• Contribute to the continuous improvement of analytical processes
• Work on the Data team responsible for Ipiranga’s digital products: KMV, Conecta, and Pró-Frotas

Junior Data Analyst – Digital Services

Risk

• Serve as the focal point for the Freight Payments team in leading process improvement initiatives
• Act as a technical reference for the continuous improvement of freight payment processes
• Map, review, and redesign processes to improve efficiency, reduce rework, and mitigate risks
• Identify automation and digitization opportunities in partnership with technology teams
• Ensure process standardization and documentation, with a compliance focus, including SOX where applicable
• Develop, monitor, and continuously improve operational and management KPIs
• Prepare executive reports and presentations for leadership
• Analyze data to identify deviations, opportunities, and trends
• Support management in prioritizing initiatives and tracking results
• Collaborate with internal teams, such as Sales, Tax, and IT, as well as external stakeholders when necessary