Support Technician jobs in United States

Explore 5 matching jobs.

L3Harris Technologies

Desktop Support Technician

L3Harris Technologies

Posted: 10/20/2026
Cyber SecurityERPServiceNowTCP/IP
Valmont Industries, Inc.

Manufacturing Support Services Technician

Valmont Industries, Inc.

Posted: 10/5/2026
UPS

Technician II, Technology Support

UPS

Posted: 10/2/2026
Air Products

Global Support and Services Technician

Air Products

Posted: 9/24/2026
ISOutsource

Support Desk Technician

ISOutsource

Posted: 9/16/2026
AWSAzureCloudFirewallsLinuxSQL
EDF Renewables North America

Support Services Technician

EDF Renewables North America

Posted: 9/15/2026
L3Harris Technologies

Desktop Support Technician

L3Harris Technologies
Posted 10/20/2026full-timeCamden • United StatesSeniorLead💰 $59,000 - $110,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced proficiency in troubleshooting hardware, software, and network issues while providing strategic guidance on technology solutions that enhance operational effectiveness and reduce risks. Strong analytical skills and the ability to communicate technical concepts to diverse stakeholders are essential.

Highest-signal resume keywords
Troubleshooting Hardware IssuesNetworking Protocols (TCP/IP, VLANs, VPNs)Experience with Ticketing Systems (ServiceNow)Manufacturing Technologies (ERP, MES, SCADA)Analytical and Problem-Solving Skills

Tech Stack

Tools & technologies
Cyber SecurityERPServiceNowTCP/IP

About the role

Key responsibilities & impact
  • Work with users to understand their technology needs and determine the tools required to support their work
  • Identify and recommend hardware, software, and technology solutions that help the business operate effectively
  • Evaluate technology risks and identify solutions that reduce business disruption and improve reliability
  • Provide guidance to manufacturing, engineering, and other business teams regarding technology decisions and solutions
  • Review existing technology and recommend improvements, standards, and long-term solutions that support business needs
  • Help determine when technology should be purchased, upgraded, replaced, or retired
  • Compare technology options and recommend solutions that best meet business and operational requirements
  • Lead technology improvement efforts that help the organization operate more effectively and reduce operational risk
  • Analyze system performance, assess capacity requirements, and identify underlying causes of technology issues that may impact operational performance
  • Develop and recommend improvements to technology configurations and processes that enhance reliability, security, compliance, and long-term effectiveness
  • Prioritize and lead technology improvements that support business operations, reduce operational risk, and minimize business disruption

Requirements

What you’ll need
  • High School Diploma or equivalent and a minimum of 8 years of prior relevant experience, or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience
  • Advanced proficiency in troubleshooting hardware, software, and network issues
  • Solid knowledge of networking protocols (e.g., TCP/IP, VLANs, VPNs) and cybersecurity fundamentals
  • Experience with ticketing systems (e.g., ServiceNow), remote management tools, and monitoring software
  • Familiarity with manufacturing technologies, including ERP, MES, SCADA, and industrial automation
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent communication abilities for explaining technical concepts to non-technical stakeholders
  • Ability to work independently and in teams under pressure during production-critical situations
  • Commitment to continuous learning and adapting to evolving technologies

Benefits

Comp & perks
  • Health and disability insurance
  • 401(k) match
  • Flexible spending accounts
  • Employee Assistance Program (EAP)
  • Education assistance
  • Parental leave
  • Paid time off
  • Company-paid holidays
  • Reasonable accommodation for individuals with disabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Troubleshooting Software IssuesNetwork Security FundamentalsSystem Performance AnalysisTechnology Configuration ImprovementsOperational Risk Reduction
Soft Skills
Excellent Communication AbilitiesAttention to DetailAbility to Work IndependentlyTeam Collaboration Under PressureCommitment to Continuous Learning
Tools & Technologies
Remote Management ToolsMonitoring SoftwareTicketing SystemsManufacturing Automation Tools
Industry Keywords
Cybersecurity FundamentalsTechnology SolutionsOperational PerformanceBusiness Disruption MinimizationTechnology Improvement Efforts