Account Executive

• Build relationships with companies across industries that rely on direct mail
• Drive growth by positioning Lob’s platform and Print Delivery Network as a modern alternative to traditional print vendors
• Own the book of business and prioritize high-impact accounts and activities
• Work with Product and Solutions to shape tailored solutions and advocate for customers
• Own the full sales cycle by identifying and pursuing target Mid-Market and Enterprise accounts
• Craft outbound messaging to build a strong, sustainable pipeline
• Develop and nurture relationships with executive decision-makers and key stakeholders
• Lead or support responses to RFPs and RFIs
• Collaborate with Marketing, Account Management, Sales Enablement, Sales Engineering, Product, and Engineering
• Build expertise in Lob’s value proposition, product capabilities, and the direct mail ecosystem
• Deliver tailored, value-based product demonstrations with a Solutions Engineer
• Collaborate in a dedicated POD through onboarding, expansion, and renewal
• Solve customer challenges creatively and guide prospects toward scalable direct mail strategies

Explore Enterprise Account Executive at Lob. Review requirements and application details.

Enterprise Account Executive

Manager

• Act as the USPS liaison, subject-matter expert, and internal point of contact with USPS
• Monitor USPS regulations, requirements, and postal rate structures to maintain compliance and optimize cost savings and delivery speed
• Analyze mail efficiency, delivery performance, and USPS trends to identify improvements and anticipate regulatory changes
• Develop and maintain reports on mailing performance, cost efficiency, and compliance
• Present findings and recommendations to leadership and key stakeholders
• Track USPS promotions and their impact on Lob's customer base
• Lead end-to-end management of USPS promotions, including interpreting guidelines, coordinating Product and Sales execution, and ensuring customer participation and compliance
• Collaborate with internal and external logistics stakeholders and USPS representatives to negotiate better rates and improve mailing workflows
• Represent Lob within MTAC and other USPS organizations
• Influence postal policies, postage pricing structures, and service offerings
• Translate industry changes into recommendations that improve efficiency, reduce costs, or create customer offerings
• Lead initiatives implementing new USPS products, services, or technologies
• Train internal teams on USPS policies, technological innovations, and best practices

Explore Senior Manager, USPS Programs at Lob. Review requirements and application details.

Senior Manager, USPS Programs

General Counsel

• Lead end-to-end drafting, review, and negotiation of complex commercial agreements, including enterprise SaaS, strategic partnerships, and vendor contracts
• Advise Product and Engineering teams throughout the product development lifecycle on regulatory, intellectual property, and contractual frameworks
• Contribute to Lob’s data privacy strategy by translating GDPR and CCPA frameworks into operational practices
• Conduct privacy impact assessments
• Lead negotiation of data processing agreements
• Oversee corporate compliance programs
• Establish internal policies and targeted training initiatives
• Execute strategic vendor audits
• Engineer scalable legal workflows, automated self-service templates, and cross-functional playbooks
• Partner with the General Counsel on special projects, ad-hoc legal matters, and strategic initiatives

Explore Corporate Counsel at Lob. Review requirements and application details.

Corporate Counsel

Business Operations

• Own and run three to five concurrent cross-functional programs with defined end states, published statuses, named dependency owners, and target completion dates
• Drive programs to completion across Product, Engineering, Legal, Security, Partner Operations, Solutions, and Go-to-Market
• Escalate stalled dependencies with judgment
• Identify operational workflows spanning multiple teams and systems
• Quantify current-state costs and design and implement consolidated or automated replacements
• Produce analysis behind program decisions using Lob's data and reporting stack and available AI tooling
• Document completed programs and transition them to permanent owners with enduring metrics
• Prepare and deliver program reviews and status updates for leadership, including recommendations and supporting rationale
• Provide backup for FP&A, Deal Desk, and Business Operations analytics deliverables
• Support company-wide operating cadences such as QBRs and leadership offsites

Explore Business Operations Manager at Lob. Review requirements and application details.

Open roles

Enterprise Account Executive

Senior Manager, USPS Programs

Corporate Counsel

Business Operations Manager