Hub Patient Services Specialist – 12-Month Contract
McKesson
Posted: 10/21/2026
Senior Contract Specialist
Cencora
Posted: 10/19/2026
Senior Due Diligence Specialist, Private Credit, Investor Relations – Contract
Northleaf Capital Partners
Posted: 10/14/2026Senior Contract Specialist
Cencora
Posted: 10/14/2026
Contract Specialist
Yara International
Posted: 10/6/2026PMP
Contract Specialist
YPO
Posted: 9/24/2026
Bus Bid and Contract Specialist
NFI Parts Inc
Posted: 9/24/2026
Chargeback Dispute Specialist – 1 Year Contract
Wave HQ
Posted: 9/23/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient enrollment and onboarding within Patient Support Programs, with strong capabilities in benefits verification, reimbursement processing, and maintaining compliance with privacy legislation and GxP standards. Proficient in data entry and administrative support, ensuring high-quality customer experiences in fast-paced healthcare environments.
Highest-signal resume keywords
Patient Support Program ExperienceBenefits Verification KnowledgeData Entry AccuracyBilingual Communication (English and French)Microsoft Office Proficiency
About the role
Key responsibilities & impact- Support patient enrollment and onboarding activities within Patient Support Programs
- Respond to inbound and outbound inquiries from patients, healthcare providers, pharmacies, and other stakeholders
- Provide administrative support for benefits verification, reimbursement processing, and patient assistance programs
- Coordinate communication among patients, physicians, clinics, pharmacies, insurers, and internal teams
- Process and maintain enrollment forms, reimbursement paperwork, and patient records
- Perform accurate data entry and update information across multiple systems
- Monitor outstanding documentation and follow up with stakeholders to support timely patient access to treatment
- Identify and escalate complex or non-routine issues according to established procedures
- Maintain compliance with privacy legislation, company policies, GxP standards, and program requirements
- Meet service level expectations while delivering a high-quality customer experience
Requirements
What you’ll need- Post-secondary education (college diploma) or an equivalent combination of education and experience
- 1+ year of related experience in customer service, healthcare administration, patient support, reimbursement, benefits verification, or a call centre environment
- Experience performing data entry and administrative tasks with a high degree of accuracy
- Strong attention to detail and ability to follow structured processes and procedures
- Proficiency with Microsoft Office applications and computer-based systems
- Strong verbal and written communication skills
- Bilingual in English and French (spoken and written) preferred
- Experience working within a Patient Support Program (PSP) preferred
- Knowledge of reimbursement, benefits verification, prior authorization, or insurance processes preferred
- Experience supporting patients within healthcare, pharmaceutical, specialty pharmacy, or insurance environments preferred
- Familiarity with CRM systems, case management systems, or healthcare documentation workflows preferred
- Experience working in a fast-paced, service-oriented environment with multiple priorities preferred
- Knowledge of provincial and private drug reimbursement programs preferred
- Must be legally authorized to work in Canada
Benefits
Comp & perks- Competitive compensation package
- Annual bonus or long-term incentive opportunities may be offered
- Benefits through McKesson’s Total Rewards
- Equal employment opportunities
- Reasonable accommodation for applicants with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryBenefits VerificationReimbursement ProcessingPatient EnrollmentAdministrative SupportCompliance with GxP StandardsHealthcare Documentation WorkflowsPrior Authorization KnowledgeInsurance Processes KnowledgeAttention to Detail
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationCustomer Service OrientationAbility to Follow Structured ProcessesProblem-Solving Skills
Tools & Technologies
CRM SystemsCase Management SystemsMicrosoft Office Applications
Industry Keywords
Patient Support ProgramsHealthcare AdministrationPharmaceutical EnvironmentSpecialty PharmacyInsurance EnvironmentProvincial Drug Reimbursement ProgramsPrivate Drug Reimbursement Programs