MISTRAS Group

Sales

• Develop and execute regional sales strategies aligned with Mistras’ OneSource solution portfolio, focused on NDT
• Identify and pursue new account opportunities through prospecting, networking, and market engagement
• Maintain and expand key-account relationships through upselling and cross-selling
• Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment
• Maintain a qualified sales pipeline and track progress in the company CRM system
• Partner with operations to support successful project delivery and customer satisfaction
• Deliver forecasts, sales reports, and pipeline visibility to management
• Share market trends, customer challenges, and competitive insights
• Lead and support contract renewals, pricing discussions, and scope expansion
• Travel within the region to customer sites, events, and internal meetings as needed

Regional Sales Manager – West

• Strengthen MISTRAS Group’s Sales Team across Power & Utility, Infrastructure, and Oil & Gas markets
• Win new business and build trusted client relationships
• Drive measurable revenue growth
• Position integrated industrial service solutions
• Engage with multiple levels within customer organizations
• Differentiate MISTRAS offerings through value
• Take ownership of the assigned territory
• Develop strategic account plans
• Collaborate with operations, engineering, and subject matter experts
• Identify opportunities and convert pipeline
• Expand long-term customer partnerships
• Help customers improve safety, reliability, and operational performance

Sales Executive – Power & Utility, Infrastructure, Oil & Gas

Project Manager

• Lead and oversee Aerospace & Defense field work
• Provide hands-on leadership for on-site inspections, nondestructive testing, and related asset integrity services
• Manage field teams executing work at customer facilities, space labs, manufacturing sites, and other operational locations
• Deliver projects safely, on schedule, within budget, and to required quality and compliance standards
• Provide day-to-day management of MISTRAS field activities, including NDT/NDI, access services, and supporting industrial services
• Manage project scope, schedule, resources, budget, and deliverables from planning through closeout
• Develop and implement planning, cost control, and progress-tracking systems
• Direct field supervisors and multi-disciplined crews to ensure productivity, quality, and compliance
• Build customer relationships and serve as primary client point of contact
• Deliver regular status updates and KPI reports
• Ensure adherence to HSE, radiation safety, quality, and regulatory requirements, including Nadcap, AS9100, ITAR, and customer-specific procedures
• Lead risk management, resolve field issues, and drive continuous improvement
• Assist with proposal development, scope definition, and budget estimation
• Prepare daily and weekly status reports, staffing plans, work-location tracking, and performance metrics
• Promote employee morale, accountability, and adherence to company policies
• Coordinate with In-Labs, Technical Team, Sales, and other MISTRAS resources to support integrated field-to-lab solutions

Project Manager, Aerospace & Defense

Account Manager

• Drive profitable revenue growth, strengthen customer partnerships, and improve margin performance
• Lead customer engagement for complex programs, multi-site opportunities, and integrated service solutions across MISTRAS’ In-Lab service network
• Establish and manage relationships and account governance across procurement, engineering, quality, operations, and senior leadership
• Own enterprise-wide account strategy across MISTRAS locations
• Quantify account growth potential and whitespace and translate it into growth targets
• Own commercial performance against account KPIs, including revenue, margin, retention, pipeline, forecast accuracy, and penetration
• Lead commercial escalations and contract lifecycle management
• Develop and execute strategic account plans
• Build trusted solution-partner relationships within assigned accounts
• Maintain knowledge of MISTRAS’ OneSource portfolio, especially Aerospace & Defense nondestructive inspection solutions
• Identify opportunities to expand service penetration across customer locations, programs, and manufacturing processes
• Collaborate with Operations and Sales Leadership on commercial commitments, operational capabilities, turnaround expectations, and profitability
• Lead customer discussions on technical solutions, inspection strategy, service delivery models, and long-term support agreements
• Drive opportunity management, forecasting, quote follow-up, pipeline management, and strategic account reviews
• Maintain account activity, opportunity tracking, and customer information in HubSpot
• Provide market intelligence and competitive insights
• Support contract negotiations, pricing discussions, and commercial strategy development
• Represent MISTRAS at customer meetings, trade shows, industry events, and professional forums

Regional Sales Manager – West

Sales Executive – Power & Utility, Infrastructure, Oil & Gas

Project Manager, Aerospace & Defense

National Account Manager