Demonstrates strong customer service skills and the ability to build relationships with store personnel while executing merchandising principles and promotional displays. Capable of performing physical tasks related to stocking and maintaining brand standards in a retail environment.

Highest-signal resume keywords

Customer ServiceRetail ExperienceMerchandising PrinciplesSalesforce CommunicationValid Driver's License

About the role

Key responsibilities & impact

Represent Mondelēz in-store with professionalism, positivity, and a commitment to excellence
Deliver outstanding customer service to store teams and shoppers
Execute store visits following Mondelēz’ DSD Merchandising Principles, including capturing display photos via DMI
Build and maintain relationships with store personnel
Stock shelves, rotate product, and maintain brand standards
Implement promotional displays and ensure compliance with negotiated plans
Follow daily schedules and priorities set by the Retail Territory Manager
Support seasonal sales, new product launches, and high-visibility merchandising events
Communicate store-level insights, issues, or opportunities via Salesforce
Safely lift, bend, move, stock, push, and pull products from stockrooms to store floors

Requirements

What you’ll need

Be at least 18 years of age and have a valid driver's license issued by the state in which the person resides
High School Diploma or GED preferred; or can earn your GED while gaining the skills
1-3 years of experience in retail or consumer goods preferred
Positive and professional attitude; self-motivated and able to work independently
Ability to drive your personal vehicle with valid insurance coverage to a variety of store locations
Ability to perform repetitive lifting, bending, and carrying up to 25 lbs; occasionally pushing and pulling over 50 lbs
Live within 25-35 miles range from the primary location: Lancaster, PA
Schedule availability required: Mon, Tues, Wed & Sat

Benefits

Comp & perks

401 Savings Plan
Mileage reimbursement (according to company policy)
Strong career advancement opportunities within the company
Health and Well-Being Program
Employee Assistance Program (EAP)
Internet reimbursement of $10.00, when a company device is not provided
Safety equipment such as kneeling pads, safety knives, and PPE

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Stocking ShelvesProduct RotationDisplay ImplementationRepetitive LiftingBendingCarryingPushingPulling

Soft Skills

Positive AttitudeProfessionalismSelf-MotivationIndependence

Tools & Technologies

DMI

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Consumer GoodsRetailMerchandisingPromotional Displays