Demonstrates strong customer service skills and the ability to build relationships with store personnel while executing merchandising principles and promotional displays. Capable of managing physical demands of the role, including lifting and moving products safely.

Highest-signal resume keywords

Customer ServiceRetail ExperienceMerchandising PrinciplesSalesforce CommunicationValid Driver's License

About the role

Key responsibilities & impact

Represent Mondelēz in-store with professionalism, positivity, and commitment to excellence
Deliver outstanding customer service to store teams and shoppers
Execute store visits according to Mondelēz’ DSD Merchandising Principles, including capturing display photos via DMI
Build and maintain relationships with store personnel
Stock shelves, rotate product, and maintain brand standards
Implement promotional displays and comply with negotiated plans
Follow daily schedules and priorities set by the Retail Territory Manager
Support seasonal sales, new product launches, and high-visibility merchandising events
Communicate store-level insights, issues, and opportunities via Salesforce
Safely lift, bend, push, pull, and move products from stockrooms to store floors

Requirements

What you’ll need

Be at least 18 years of age
Have a valid REAL ID driver’s license issued by the state in which the person resides, US passport, or federal ID
High School Diploma or GED preferred
Positive and professional attitude; self-motivated and able to work independently
Ability to drive a personal vehicle with valid insurance coverage to a variety of store locations
Ability to perform repetitive lifting, bending, and carrying up to 25 lbs; occasionally pushing and pulling over 50 lbs
Previous retail / grocery experience is a plus
Live within 25 miles of the primary location: Falls Church, VA
Open schedule availability required

Benefits

Comp & perks

Mileage reimbursement (according to company policy)
Strong career advancement opportunities within the company
Health and Well-Being Program
Employee Assistance Program (EAP)
Internet reimbursement of $10.00 when a company device is not provided
Safety equipment such as kneeling pads, safety knives, and PPE
401 Savings Plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

MerchandisingProduct StockingDisplay ImplementationRepetitive LiftingBendingCarryingDrivingProduct Rotation

Soft Skills

Positive AttitudeSelf-MotivatedProfessionalismIndependence

Tools & Technologies

DMI

Certifications & Qualifications

High School DiplomaGEDREAL ID Driver's License

Industry Keywords

RetailGroceryCustomer InsightsPromotional DisplaysSeasonal Sales