Operations

• Perform daily operational tasks supporting centralized bank operations, electronic banking, debit card services, FinTech, and internal general banking operations
• Process wires using knowledge of state and federal banking compliance regulations and bank operation policies
• Provide support to peer teammates to ensure uninterrupted completion of daily operational tasks
• Provide support to all areas of MVB as requested
• Perform assigned duties independently and efficiently to support overall bank goals
• Ensure client satisfaction through knowledge, courtesy, professionalism, responsiveness, accuracy, and communication
• Conduct daily activity reviews and exception reporting
• Perform Non-post and NSF processing
• Process Fed corrections
• Perform charge back processing
• Conduct debit card fraud reviews
• Process Reg E and check fraud matters
• Support Core Banking, Digital, Legal, and other Operations units
• Proactively identify and modify procedures to improve service and operational efficiency
• Ensure compliance with bank policies, procedures, processes, and applicable banking laws, rules, and regulations
• Adhere to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) responsibilities specific to the position
• Manage daily report distribution

Deposit Operations Analyst II

Chief Technology Officer

• Contribute to the vision, strategic planning, and leadership of MVB's technology organization
• Develop and support a multi-year technology modernization roadmap, including core banking and legacy-system retirement
• Support infrastructure that provides Fintech partners with stability, security, and regulatory controls
• Design systems for resiliency, maintainability, reuse, reduced complexity, and future functionality
• Make architecture, technical evaluation, and build/buy/partner decisions as a hands-on technical leader
• Serve as the technical authority for cross-cutting features, new products, platform changes, and major refactors
• Direct technology strategy for MVB's Banking-as-a-Service platform, including payments, card issuance, money movement, and embedded finance
• Support secure onboarding and scaling of Fintech partners
• Partner with Information Security, AI and Data Governance, Risk, and Compliance to maintain security, controls, and regulatory readiness
• Support business continuity, disaster recovery, audit and examination readiness, and resolution of third-party findings
• Source and evaluate technology vendors and solutions; negotiate long-term contracts
• Manage technology vendor and partner portfolios across core banking, Fintech infrastructure, and enterprise systems
• Deliver technology vendor projects on time and within budget
• Lead enterprise applications and IT Operations, including core banking, Digital, Lending, network, server, telephony, and help desk environments
• Build and develop a technology support organization for traditional banking and Fintech operations
• Communicate technology strategy, risk, and trade-offs to non-technical stakeholders
• Manage the technology team's budget and strategic priorities

• Manage all special deposit program offerings and serve as the subject matter expert on their daily operations
• Manage relationships with vendors supporting special deposit initiatives
• Collaborate with Compliance and Risk Management to address red flags or anomalies identified during account opening and screening
• Conduct customer screenings and due diligence checks to identify potential risks, unusual activity, or red flags
• Ensure required customer information and supporting documentation are captured for new and existing deposit program customers experiencing a triggering event or material change
• Maintain accurate records of customer screening results and CIP verification processes while ensuring compliance, data privacy, and confidentiality
• Identify and modify procedures and process maps to improve service levels and operational efficiency
• Work with Account Managers to address or remediate action items
• Complete required training and seek additional relevant training opportunities
• Perform other duties as assigned

General

• Support basic finance and financial reporting, special projects, and initiatives
• Lead designated Audit and SOX-related projects, including researching, proposing ideas and solutions, and presenting final projects during the internship
• Engage with the internal audit department on day-to-day responsibilities
• Provide suggestions to management for improving service and internal processes
• Learn and become proficient in internal software systems
• Gain exposure to the company’s business model, customers, and goals

Part Time Audit Intern

Compliance

• Assist the Head of Compliance Advisory with designing the Fair Banking Program
• Lead, mentor, and develop a high-performing team of compliance professionals, including managing one direct report
• Advise senior leadership and business unit leaders on complex fair banking matters and emerging regulatory trends
• Drive fair banking culture through executive presence, thought leadership, and cross-functional influence
• Oversee the Fair Banking Policy & Program and UDAAP Policy & Program
• Provide fair lending and consumer protection counsel to internal stakeholders and external business partners
• Interpret complex fair lending and consumer protection regulatory requirements and strategic implications
• Lead regulatory change management and advisory efforts for ECOA, FHA, HMDA, CRA, ADA, WCAG, Military Lending, and CAN-SPAM
• Direct horizon scanning to identify emerging fair banking and fair lending risks and opportunities
• Develop and implement fair banking risk assessment frameworks across products, services, and business initiatives
• Oversee the enterprise Complaints Management Program, including escalation, resolution, and root-cause trend analysis
• Direct fair banking-related regulatory examination management, coordinating responses, evidence, and remediation
• Cultivate executive-level relationships with stakeholders and external partners
• Partner with Legal, Risk Management, Internal Audit, Marketing, and business leaders on integrated governance and risk management
• Represent Compliance in executive forums, product development committees, and strategic planning sessions
• Balance growth objectives with regulatory requirements through negotiation and influence

Director, Fair Banking – Enterprise Compliance Advisory

Consultant

• Serve as the primary technical liaison between Fintech stakeholders and MVB's Shared Services and core product teams for complex, non-standard integration needs
• Support assessment of new fintech and processor integration requirements, including funds flow and data flow design
• Diagnose technical requirements for evolving or expanding fintech relationships and translate them into actionable, documented solutions
• Partner with core vendors to scope and develop new integration capabilities outside MVB's standard toolkit
• Lead cross-functional integration discussions through completion and maintain documentation for future support
• Provide consultative support for specialized payment and data exchange configurations, including file-based delivery formats and secure data exchange setup
• Partner with the Core Integration Consultant on engagements requiring deep core banking expertise and provide technical direction on shared integration work

Deposit Operations Analyst II

Chief Technology Officer

Deposit Operations Analyst II

Part Time Audit Intern

Director, Fair Banking – Enterprise Compliance Advisory

Fintech Integrations Consultant