Demonstrates expertise in driving automation adoption and governance within enterprise environments, focusing on mapping business processes and developing impactful automation roadmaps. Proven ability to build trust with stakeholders and communicate complex technical concepts effectively.

Highest-signal resume keywords

Automation GovernanceBusiness Process MappingValue Case DevelopmentTechnical FluencyEnterprise Customer Engagement

About the role

Key responsibilities & impact

Help enterprise customers turn automation wins into scalable operating models with measurable business impact
Lead the business, adoption, and governance workstream across enterprise deployments
Lead organizational workstreams during focused on-site deployments from executive kickoff through closeout
Partner with Forward Deployed Engineers to turn customer problems into adopted workflows
Focus engagements on the highest-value opportunities
Guide customers in implementing sustainable automation operating and governance models
Define ownership, decision-making, prioritization, enablement, and adoption practices
Map business processes and identify high-impact automation opportunities
Develop and manage automation roadmaps with prioritization, sequencing, and ROI logic
Build business cases by estimating impact, modeling value, and connecting automation to executive priorities
Build trust with technical teams, operators, executives, champions, skeptics, and decision-makers
Identify upsell and expansion signals and hand them to Customer Success
Feed deployment learnings into internal playbooks, product feedback loops, and repeatable deployment motions

Requirements

What you’ll need

Experience in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company
Experience driving adoption with enterprise customers in complex, high-stakes environments
Ability to map business processes and identify automation opportunities
Ability to define automation governance, ownership, and operating models
Ability to build value cases, estimate impact, and prioritize automation roadmaps based on business outcomes
Technical fluency, including understanding technical architecture and ability to demo convincingly
Ability to build trust across organizational levels and manage competing priorities
Ability to explain complex technical concepts to senior stakeholders
Willingness to travel approximately 30–50% for on-site engagements across Europe
Fluency in English
Additional European languages are nice to have
Experience with workflow automation, integrations, AI automation, or internal tooling platforms is nice to have
Change management experience is nice to have
Enterprise transformation experience is nice to have
Product feedback experience is nice to have
For countries other than Germany, existing right to work is required; Germany visa sponsorship available

Benefits

Comp & perks

Equity ownership in n8n
Europe: 30 days of vacation plus public holidays
US: 20 vacation days, 8 sick days, plus public holidays
Europe: Benefits according to local country norms
US: Multiple low-premium, low-deductible medical plans, no-cost premium HDHP option with pre-seeded HSA, dental and vision coverage
Europe: Pension contributions according to local country norms
US: 401(k) retirement plan with 4% employer match
US: Company-paid short-term and long-term disability insurance and life insurance
€1K (or equivalent) annual career development budget for courses, books, events, or coaching
Regular hackathons
Remote-first work across Europe with regular off-sites
$100 per month to support open-source projects
Transparent company culture

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Hard Skills

Workflow AutomationIntegrationsAI AutomationTechnical Architecture UnderstandingDeployment ImplementationSolutions ConsultingCustomer SuccessChange ManagementEnterprise TransformationProduct Feedback

Soft Skills

Trust BuildingStakeholder CommunicationCompeting Priorities Management

Industry Keywords

B2B SoftwareAutomation Operating ModelsGovernance ModelsOn-Site EngagementsHigh-Stakes Environments