National Ramp - Home Access

Account Manager

• Manage relationships with existing commercial customers as the primary point of contact
• Build customer relationships through proactive communication, consistent follow-up, and understanding of customer businesses
• Coordinate customer requests and project details with internal teams
• Follow up on quotes, outstanding information, pending decisions, and open customer requests
• Communicate pricing, project scope, timelines, and next steps to customers
• Maintain accurate customer records, quotes, and opportunity updates in the CRM
• Identify opportunities to strengthen existing relationships and support additional business from current customers
• Coordinate handoffs to Project Management and Operations while remaining engaged throughout project execution
• Anticipate customer needs, address concerns, and work with internal teams to resolve issues promptly

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Business Development Rep

• Proactively identify, prospect, and pursue new B2B business opportunities to expand National Ramp’s customer base
• Develop and leverage relationships with General Contractors, modular construction companies, builders, developers, and other relevant industry partners
• Own the full sales cycle from lead generation and initial outreach through relationship development, proposal discussions, negotiation, and closing
• Build and maintain a strong pipeline of prospective customers and strategic partners
• Identify upcoming projects and opportunities where National Ramp’s products and services can provide value
• Develop and execute a business development strategy focused on new account acquisition and revenue growth
• Conduct outreach, attend customer meetings, participate in industry events, and establish a strong presence within the market
• Collaborate with internal teams to understand customer needs, develop solutions, and ensure a smooth transition from sales to execution
• Track prospect activity, pipeline progress, and sales opportunities in the company’s CRM or designated tracking system
• Monitor industry trends and market opportunities to identify new avenues for growth

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Business Development Manager

Administrative Assistant

• Track cases throughout the VA submission, approval, installation, and closeout process
• Follow up on outstanding items and escalate potential delays
• Review site evaluations for accuracy and completeness, coordinating corrections or missing information
• Coordinate information and provide timely updates to VA representatives, installers, clients, and internal teams
• Process VA purchase orders, verify details against approved documentation, and resolve discrepancies
• Maintain accurate case information, status updates, notes, and supporting documents in the ERP system and internal application
• Review completion documents, installation photos, and required records to confirm compliance with approved scope and quality standards
• Coordinate resolution of outstanding installation issues
• Verify required approvals and documentation, process installer payments within assigned authority, and resolve outstanding payment issues
• Prioritize tasks, meet deadlines, and coordinate handoffs to keep cases moving efficiently through completion

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Administrative Coordinator

Accountant

• Support accounts payable, accounts receivable, and expense reporting activities
• Perform bank reconciliations and maintain accurate financial records
• Assist with month-end close activities and financial reporting
• Support financial planning and analysis (FP&A), including reporting and variance analysis
• Assist with cost accounting activities and manufacturing-related financial analysis
• Maintain and analyze financial data using ERP systems and Excel
• Collaborate with plant operations, finance leadership, auditors, and vendors to support accurate reporting and efficient accounting processes
• Report to the Finance Manager
• Support informed business decisions, strong financial controls, and the company’s continued growth in a manufacturing environment

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