Noma Security

Manager

• Own quote-to-cash end to end, from deal structuring through booking and billing handoff
• Partner with AEs and RSDs from early stage through signature to structure multi-year deals, ramps, co-terms, early renewals, and partner and channel deals
• Own list pricing, packaging, bundles, and SKU structure, working with Product on packaging for new capabilities and modeling revenue and margin impact before changes roll out
• Design and tune the approval matrix and discount guardrails using win-rate and discount-leakage data
• Configure pricing changes directly in the quoting tool, including price books, product rules, and quote templates
• Review non-standard terms with Legal and Finance and assess ASC 606 revenue recognition impact of each deal structure
• Validate and book new, expansion, renewal, amendment, and reseller orders in Salesforce, including co-terms, upgrades, downgrades, cancellations, credit/rebills, and deal registration alignment
• Enforce booking policy and audit-ready documentation
• Partner with Finance on billing schedules, invoice accuracy, dispute resolution, and entity-specific paper, currency, and tax
• Report on discount trends, deal velocity, pricing realization, and booking accuracy
• Drive improvements that shorten quote-to-close and signature-to-invoice cycles and eliminate manual month-end cleanup

Deal Desk Manager

Customer Success Manager

• Own post-sales relationships for a focused portfolio of enterprise customers
• Build trusted partnerships across technical practitioners, security leaders, and executives
• Build and drive deployment roadmaps and success plans with clear phases, owners, and target dates
• Lead quarterly business reviews to assess progress, demonstrate value, and align on next steps
• Understand customers’ AI environments, security programs, priorities, and risks
• Translate customer priorities into practical implementation plans
• Scope deployments and review architecture and integration requirements
• Use API documentation and logs to investigate issues
• Validate assumptions and engage R&D with specific technical findings, clear questions, and well-defined escalation requests
• Connect customer objectives to Noma’s capabilities and define measurable outcomes
• Drive adoption beyond the initial rollout and identify additional workloads, teams, and use cases
• Coordinate with Sales when commercial follow-up is needed
• Coordinate Customer Engineering, Product, Research, Engineering, Security, and Support resources
• Resolve blockers and bring customer insights back into Noma

Senior Customer Success Architect

Solutions Engineer

• Own post-sales relationships for a focused portfolio of enterprise customers
• Build trusted partnerships across technical practitioners, security leaders, and executives
• Understand each customer’s AI environment, security program, priorities, and risks
• Identify new use cases and provide practical guidance on AI security and governance
• Connect customer objectives to Noma’s capabilities and define measurable outcomes
• Drive adoption and ensure customers realize and can articulate meaningful security and business value
• Partner with Sales on account strategy
• Identify new stakeholders, workloads, teams, use cases, and business units where Noma can deliver additional value
• Coordinate Product, Research, Engineering, Security, Support, and Customer Operationalization resources
• Channel customer insights back into Noma

Senior Customer Solutions Architect

Technical Account Manager

• Own post-sales relationships for a focused portfolio of enterprise customers, building trusted partnerships across technical practitioners, security leaders, and executives
• Understand each customer’s AI environment, security program, priorities, and risks; identify new use cases and provide practical guidance on AI security and governance
• Connect customer objectives to Noma’s capabilities, define measurable outcomes, drive adoption, and ensure customers realize and can articulate meaningful security and business value
• Partner with Sales on account strategy, identifying new stakeholders, workloads, teams, use cases, and business units where Noma can deliver additional value
• Coordinate Product, Research, Engineering, Security, Support, and Customer Operationalization resources while channeling customer insights back into Noma
• Partner with Customer Success Engineers and other technical resources on deployment, integrations, configuration, and troubleshooting

Senior Technical Account Manager, Growth

• Lead technical discovery sessions with enterprise customers to understand their AI usage, architecture, and security requirements
• Design end-to-end solution architectures tailored to customer environments, including cloud, hybrid, and on-premises environments
• Translate security and governance needs into scalable technical implementations
• Support Sales during pre-sale technical validation and proof-of-value engagements
• Partner with Product and R&D to communicate field feedback and influence roadmap priorities
• Ensure smooth handover from pre-sale to post-sale implementation and ongoing optimization
• Architect integrations across AI systems, LLM applications, data pipelines, model layers, and runtime environments
• Define best practices for secure AI adoption, governance workflows, and observability frameworks
• Guide customers through architecture decisions, trade-offs, and scalability considerations
• Act as a trusted advisor to CISOs, security teams, and AI leaders
• Support complex technical escalations and architectural challenges
• Stay ahead of trends in AI security, cloud architecture, and enterprise security frameworks