Old Mill

Business Support Administrator

Old Mill
Posted 10/20/2026full-timeExeter • United KingdomMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and organizational skills while managing client relationships and ensuring compliance with statutory requirements. Proficient in utilizing online systems and Microsoft Office to support efficient operations and maintain accurate records.

Highest-signal resume keywords
Client LiaisonStatutory Accounts PreparationMicrosoft Office ProficiencyOrganizational SkillsCommunication Skills

About the role

Key responsibilities & impact
  • Act as a primary liaison for clients, keeping them updated on progress and handling day-to-day queries
  • Support preparation and submission of statutory accounts and tax returns by coordinating client information and tracking deadlines
  • Ensure Companies House and HMRC filing deadlines are met
  • Manage Company Secretarial responsibilities and maintain statutory records
  • Keep internal systems accurate and up to date
  • Support billing, document processing, and general compliance administration
  • Set up clients on systems and portals, offering help and troubleshooting as needed
  • Work with colleagues across the firm to drive consistency in client service processes
  • Cover reception and handle post/scanning duties when required

Requirements

What you’ll need
  • Prior experience in customer service within a professional setting
  • Strong administrative and organisational skills
  • Excellent attention to detail
  • Proficiency with Microsoft Office
  • Confidence working with online systems such as CRMs, document portals and accounting platforms
  • A proactive and flexible approach, able to manage multiple deadlines and adapt to changing priorities
  • Excellent communication skills and a friendly, professional manner

Benefits

Comp & perks
  • 26 days holiday plus bank holidays and your birthday off – with the option to purchase more
  • Hybrid working with 3 days in the office per week
  • Employee Assistance Programme for your wellbeing, available 24/7
  • Perks & discounts on a range of products and services
  • Pension scheme to support your future
  • A supportive, values-driven environment with real opportunities for learning and career development
  • Access to additional expertise, resources and opportunities through Kinbrook

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Statutory Accounts PreparationTax Returns SubmissionCompany Secretarial ManagementDocument ProcessingCompliance Administration
Soft Skills
Attention To DetailProactive ApproachFlexibilityFriendly MannerExcellent Communication
Tools & Technologies
Microsoft OfficeCRMsDocument PortalsAccounting Platforms
Industry Keywords
Client ServiceFiling DeadlinesStatutory RecordsInternal Systems Management