Park State Bank

Banker

• Provide personalized banking support through phone, video conferencing, chat, and email
• Assist clients with financial needs, inquiries, guidance, and banking solutions
• Process routine transactions as needed
• Demonstrate and support use of virtual banking platforms and applications
• Troubleshoot online and mobile banking login problems and technical errors
• Assist with account transfers, account maintenance, debit card inquiries, and self-service product enrollment
• Use knowledge of banking products to meet productivity and quality standards
• Investigate and resolve client complaints, issues, and inquiries
• Collaborate with other departments to resolve complex client issues
• Adhere to banking regulations, policies, and procedures
• Maintain accurate records of client interactions, transactions, and issue resolutions
• Contribute to continuous improvement of virtual banking processes
• Meet or exceed quarterly goals established by the supervisor
• Participate in bank training, including sales and service training
• Rotate between locations and travel to regional branches as needed

Explore Virtual Banker at Park State Bank. Review requirements and application details.

Virtual Banker

• Provide personalized banking support through phone, video conferencing, chat, and email
• Answer client inquiries, provide financial guidance, and offer banking solutions
• Process routine transactions as needed
• Assist with transfers, account maintenance, debit card inquiries, and enrollment in self-service products
• Demonstrate and troubleshoot online and mobile banking platforms, including login problems and technical errors
• Investigate and resolve client complaints, issues, and inquiries
• Collaborate with other departments to resolve complex client issues
• Adhere to banking regulations, policies, and procedures
• Maintain accurate records of client interactions, transactions, and issue resolutions
• Contribute to quality assurance and continuous improvement of virtual banking processes
• Meet quarterly goals established by the immediate supervisor
• Participate in bank training
• Rotate between locations and travel to regional branches as needed

• Provide personalized banking support through phone, video conferencing, chat, and email
• Answer client inquiries and provide guidance on banking products and services
• Assist with account transfers, maintenance, debit card inquiries, and self-service product enrollment
• Troubleshoot online and mobile banking login problems and technical errors
• Investigate and resolve client complaints, issues, and inquiries
• Collaborate with other departments to resolve complex client issues
• Ensure compliance with banking regulations, policies, and procedures
• Maintain accurate records of client interactions, transactions, and issue resolutions
• Contribute to continuous improvement of virtual banking processes
• Perform routine transaction processing duties as needed
• Rotate between bank locations and travel to regional branches as required
• Meet quarterly goals and participate in bank training

• Provide personalized banking support through phone, video conferencing, chat, and email
• Assist clients with financial needs, inquiries, guidance, and banking solutions
• Process routine transactions as needed
• Assist with transfers, account maintenance, debit card inquiries, and self-service product enrollment
• Demonstrate and troubleshoot online and mobile banking platforms, including login problems and technical errors
• Investigate and resolve client complaints, issues, and inquiries
• Collaborate with other departments to resolve complex client issues
• Ensure adherence to banking regulations, policies, and procedures
• Maintain accurate records of client interactions, transactions, and resolutions
• Contribute to continuous improvement of virtual banking processes
• Meet or exceed quarterly goals established by the immediate supervisor
• Rotate between locations and travel to regional branches as needed

• Provide personalized banking support through phone, video conferencing, chat, and email
• Assist clients with financial needs, inquiries, guidance, and banking solutions
• Process routine transactions as needed
• Demonstrate and support virtual banking platforms and applications
• Troubleshoot online and mobile banking issues, including login problems and technical errors
• Assist with transfers, account maintenance, debit card inquiries, and enrollment in self-service products
• Investigate and resolve client complaints, issues, and inquiries
• Collaborate with other departments to resolve complex client issues
• Follow banking regulations, policies, and procedures
• Maintain accurate records of client interactions, transactions, and issue resolutions
• Contribute to quality assurance and continuous improvement of virtual banking processes
• Meet or exceed quarterly goals established by the immediate supervisor
• Rotate between branch locations and travel to regional branches as needed
• Participate in bank training and sales and service training

Open roles

Virtual Banker

Virtual Banker

Virtual Banker

Virtual Banker

Virtual Banker