Persona

Product Deployment Strategist

Persona
Posted 10/20/2026full-timeSan Francisco • California • United StatesJunior💰 $90,000 - $100,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong consulting and customer success capabilities, with a focus on maximizing value from technical platforms. Possesses excellent communication and interpersonal skills to effectively collaborate with diverse teams and understand customer needs.

Highest-signal resume keywords
Consulting ExperienceCustomer SuccessTechnical BackgroundVerbal And Written Communication SkillsInterpersonal Skills

About the role

Key responsibilities & impact
  • Consult with customers to help executives at leading companies maximize value from Persona’s platform
  • Participate in customer implementations, business reviews, and recurring customer touch points
  • Learn customers’ business objectives, identity and fraud use cases, and operational constraints
  • Partner with account teams and Solutions Engineers to develop product recommendations and deployment plans
  • Support launches and optimization of verification experiences and workflows
  • Coordinate requirements, testing, milestones, and follow-through with technical partners
  • Conduct audits and analyze customer performance
  • Identify improvement opportunities and translate findings into actionable recommendations
  • Collaborate with Product, Engineering, Design, Fraud, account teams, and Solutions Engineers
  • Inform Persona’s product roadmap and go-to-market strategy
  • Contribute to improvements in processes, customer engagements, and products

Requirements

What you’ll need
  • 1–2 years of experience in consulting, professional services, customer success, or an equivalent role
  • Curiosity and willingness to learn a highly technical product
  • Growth mindset, adaptability to ambiguity, and openness to constructive feedback
  • Outstanding verbal and written communication skills
  • Strong interpersonal skills
  • Empathy and ability to understand and manage others’ needs
  • Curiosity and willingness to embrace new challenges
  • Desire and ability to learn complex technical concepts
  • Technical background is a plus
  • Ability to work in a hybrid arrangement based in downtown San Francisco
  • Candidates may be required to verify their identity with Persona during the interview process
  • May require up to 15% travel

Benefits

Comp & perks
  • Medical, dental, and vision insurance
  • 3% 401(k) contribution
  • Unlimited PTO
  • Quarterly mental health days
  • Family planning benefits
  • Professional development stipend
  • Wellness benefits
  • Private medical insurance for full-time UK employees
  • Dental insurance for full-time UK employees
  • 6% employer pension contribution for full-time UK employees
  • Monthly wellness stipend for full-time UK employees
  • Co-working stipend for full-time UK employees
  • Equity packages
  • Structured cohort program with hands-on onboarding
  • 1:1 mentorship
  • Leadership development and career advancement opportunities
  • Up to 15% travel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
CuriosityGrowth MindsetAdaptabilityEmpathyOpenness To Feedback
Industry Keywords
Customer ImplementationsBusiness ReviewsFraud Use CasesVerification ExperiencesProduct RoadmapGo-To-Market Strategy