Proofpoint

Security Operations

• Participate in the monitoring and adjustment of detection systems for new and emerging threats
• Use best practices to develop innovative automation and tooling that can improve resilience to new and emerging threats
• Work closely with Engineering, Support, Threat Operations and Technical Services teams to provide customers with a multi-pronged approach to efficacy
• Document threats and trends for internal and external communication
• Provide support for users submitting CSI remediation requests
• Operate within a 24x7 follow-the-sun environment

Senior SOC Engineer

Full-stack Engineer

• Build and maintain full-stack applications and backend services using Python, TypeScript, React, and Go
• Own and manage large SQL databases, including schema design, query optimization, migrations, and operational health
• Proactively identify reliability, performance, and correctness issues before they become incidents
• Improve runbooks, dashboards, alert quality, and automation
• Collaborate with engineering teams and threat intelligence stakeholders to deliver actionable intelligence capabilities
• Help manage and maintain AWS infrastructure, including VPC, ECS, Aurora/RDS, EC2, Networking, SNS/SQS, and CDK
• Apply CI/CD, observability, and monitoring best practices using GitHub Actions, CloudWatch/Grafana, and Docker

Senior Software Engineer, Threat Intelligence

Software Engineer

• Design and implement an application for managing specific Microsoft Azure objects across a multi-tenant environment
• Translate stakeholder requirements into deliverables
• Formulate creative solutions to meet deadlines
• Communicate with team members and stakeholders to solve problems
• Contribute throughout the design, development, and user acceptance testing stages of web applications
• Prioritize tasks and meet sprint deadlines
• Provide programming, project management, or design work demonstrated through a portfolio

Business Development Rep

• Generate qualified sales opportunities for the Enterprise sales team covering the DACH region
• Work with regional sales and marketing teams to generate sales accepted leads through inbound and outbound activities
• Gather intelligence and develop a deep understanding of assigned accounts
• Connect the sales team with influencers and decision makers within prospect accounts across vertical markets
• Define and execute an account-based sales strategy for the DACH region with Account Management and Marketing
• Qualify and develop inbound and outbound sales accepted leads and respond to product inquiries
• Gather actionable intelligence on competition, projects, and purchase intent
• Follow up on marketing-generated leads and convert initial interest into sales accepted leads
• Manage email and cold-calling campaigns to generate new sales prospects
• Track customer communications accurately in Salesforce.com
• Schedule demonstrations between Sales team members and potential customers

Enterprise Business Development Representative, German Speaker

DevOps Engineer

• Design, implement, and maintain secure, scalable, and highly available infrastructure on AWS and other cloud providers
• Build and manage infrastructure as code using Terraform
• Develop and optimize CI/CD pipelines
• Implement and maintain logging, monitoring, and alerting solutions
• Drive automation across build, deployment, and operational tasks
• Maintain infrastructure security standards, including containers, application dependencies, Terraform dependencies, firewalls, and service meshes
• Participate in on-call rotations, primarily during daytime hours

AI Engineer

• Design and build internal AI-powered tools and web applications end-to-end, including front-end, back-end, data, API, and LLM/AI integrations
• Own AI applications, workflow automations, and systems integrations from requirements gathering and technical design through production deployment and iteration
• Partner with Sales Operations, Revenue Analytics, and cross-functional stakeholders to translate business problems into scalable technical solutions that deliver measurable value
• Evaluate and integrate new AI models, APIs, frameworks, and development approaches based on business needs, technical feasibility, and performance
• Develop production-quality applications with appropriate testing, documentation, monitoring, and maintainability
• Troubleshoot and improve solutions post-launch based on user feedback and performance
• Build reusable AI capabilities, integrations, documentation, and development patterns across teams and use cases
• Communicate technical concepts, solution designs, tradeoffs, and outcomes to technical and non-technical stakeholders
• Present work to cross-functional audiences

AI Engineer II

Technical Account Manager

• Independently provide ongoing and proactive technical leadership and support to Proofpoint’s strategic customers
• Manage and monitor support interactions, serving as an internal advocate for strategic customers
• Respond to customer escalations and proactively escalate when needed
• Direct crisis and incident response with account, technical support, operations, and engineering teams
• Meet regularly with clients remotely and on-site to review support interactions, system status, major issues, and upcoming releases
• Create and deliver executive customer presentations covering system performance, potential issues, ROI, and recommended actions
• Develop deep understanding of customers’ business and operational needs
• Maintain practical technical knowledge of Proofpoint integrations within customer environments
• Develop and oversee strategies to meet complex customer requirements using Proofpoint solutions
• Provide proactive recommendations supporting customer requirements, roadmaps, and technical needs
• Plan and lead process improvement initiatives to improve customer satisfaction
• Plan, document, and identify risks and challenges for production changes spanning multiple services or technologies
• Schedule own time and complete multiple tasks amid changing constraints
• Design and implement solutions to complex problems

Technical Account Manager, German Speaking

• Frame unanswered questions, make them testable, establish baselines and run focused experiments
• Build self-improving agentic systems that recover from failures
• Extend and maintain the company-wide evaluation platform, including task suites and regression checks
• Evaluate tradeoffs among quality, cost and speed
• Work with third-party model APIs and open-weight models on company GPUs
• Improve engineering workflows using coding agents and benchmark them against internal codebases
• Engage stakeholders to identify real problems and turn them into research opportunities
• Build prototypes, playgrounds and APIs for stakeholder experimentation
• Advise deployment teams on AI implementation and production monitoring
• Mentor engineers and share research learnings

Senior Applied AI Engineer

Operations

• Provide data-driven insights to BDR leadership, including KPI reporting, productivity analysis, attainment pacing, funnel conversion analysis, and business recommendations
• Develop and manage dashboards and reporting related to territory performance, pipeline generation, MQL SLAs, opportunity creation, and business results
• Support monthly, quarterly, and annual business reviews, including QBR preparation, executive presentations, and performance analysis
• Audit and validate BDR results, operational metrics, and reporting accuracy
• Identify trends, risks, and opportunities impacting business performance
• Deliver actionable recommendations that improve BDR productivity, pipeline generation, and operational efficiency
• Support territory management, coverage analysis, account assignment, and operational planning activities
• Identify process improvement opportunities and operationalize scalable solutions across the lead-to-opportunity lifecycle
• Monitor adherence to operational processes, SLAs, data quality standards, and governance requirements
• Partner with Global BDR Operations on strategic initiatives and global program execution
• Drive consistency across business processes, reporting, governance, KPIs, and operational programs
• Support development, rollout, and adoption of global initiatives, programs, and process improvements across the EMEA organization
• Partner with BDR leadership, Revenue Operations, Marketing Operations, Sales Operations, and Enablement teams
• Support Sales and BDR interlock initiatives through performance analysis, territory insights, and business reporting
• Serve as business owner for sales productivity and prospecting technologies including ZoomInfo, LinkedIn Sales Navigator, Outreach, and future sales technologies
• Support user onboarding, administration, license management, platform adoption, and user support
• Monitor platform utilization and adoption trends and recommend improvements
• Identify opportunities to leverage AI-powered tools, automation, and emerging technologies to improve BDR effectiveness and operational efficiency
• Evaluate AI-enabled capabilities and recommend practical applications that drive measurable productivity improvements