QuickTeam

Medical VA Patient Scheduler, Spanish Bilingual – eClinicalWorks

QuickTeam
Posted 10/22/2026full-timeRemote • PhilippinesMid-LevelSenior💰 $7 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Fluency in both Spanish and English is essential for effective communication with patients. Proficiency in eClinicalWorks (eCW) and familiarity with US medical terminology are critical for scheduling and managing patient appointments efficiently.

Highest-signal resume keywords
Fluency In SpanishFluency In EnglishExperience With EClinicalWorksOutbound Calling ExperienceMedical Virtual Assistant Experience

About the role

Key responsibilities & impact
  • Work through daily patient call lists (referrals, patients due for screenings, follow-up visits, patients with abnormal lab results) and book them in advance
  • Make high-volume outbound calls to patients in English and Spanish
  • Schedule, reschedule, and confirm appointments in eClinicalWorks (eCW)
  • Call patients the day before their visit to confirm attendance and reduce no-shows
  • Keep accurate notes and records in the EMR
  • Flag gaps in doctors' schedules to the clinic team
  • Handle difficult, frustrated, or rude callers calmly and professionally

Requirements

What you’ll need
  • MUST be fluent in both Spanish and English (spoken and written). This is mandatory.
  • MUST have hands-on experience using eClinicalWorks (eCW). This is mandatory.
  • Previous experience as a medical virtual assistant, medical receptionist, or patient scheduler for a US practice
  • Experience with outbound calling or appointment setting
  • Very thick skin: able to stay calm, polite, and persistent with patients who hang up or are rude
  • Reliable and punctual, with a strong work ethic
  • Self-driven and able to work through call lists independently
  • Familiar with US medical terminology; a nursing or healthcare background is a big plus
  • Stable internet connection, a quiet work space, and a good headset
  • Available to work US Eastern Time (EST) hours and start immediately

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Appointment SchedulingPatient ManagementEMR DocumentationUS Medical TerminologyCall List Management
Soft Skills
Calm Under PressureStrong Work EthicSelf-DrivenPolite CommunicationPersistence
Tools & Technologies
EClinicalWorksEMR Systems
Industry Keywords
Medical ReceptionistPatient SchedulerUS HealthcareOutbound CallingPatient Follow-Up