Quilter

Recruitment

• Lead the annual Quilter Academy marketing strategy and translate growth priorities into quarterly plans
• Shape propositions, messaging, customer journeys and channel plans for career changers, graduates, financial-services professionals and partner audiences
• Plan, deliver and improve integrated Academy campaigns across paid search, social media, email, website, content, partnerships and events
• Lead campaign briefs, audience targeting, creative development, media plans, landing pages and lead-nurture activity
• Provide strategic oversight for adviser recruitment marketing and align campaign priorities, candidate communications, handovers and success measures
• Use recruitment feedback and conversion data to improve lead quality and candidate journeys
• Support marketing activity for mergers and acquisitions opportunities, including collateral and events
• Lead digital marketing plans and oversee paid media, search, social media, website content, landing pages, analytics and tracking
• Plan, forecast and manage the Academy marketing budget and recruitment marketing spend
• Manage purchase orders, agencies and supplier relationships, ensuring quality and value for money
• Develop partnership opportunities and collaborate with Academy, Recruitment, Advice, Digital, Brand, Data, Operations, Compliance, partners and agencies
• Define, track and report KPIs for awareness, engagement, lead quality, applications, conversion, costs and budget use
• Provide performance updates and recommend practical actions to senior stakeholders
• Ensure campaigns and marketing materials meet brand, accessibility, data and regulatory requirements
• Manage approvals, review dates and asset accuracy across channels

Marketing Manager – Quilter Academy, Recruitment

Compliance

• Deliver compliance monitoring, surveillance and oversight activities across the Affluent segment and, where required, Quilter Cheviot
• Lead and execute thematic reviews
• Interpret regulatory requirements
• Design and perform testing programmes
• Assess business compliance
• Report findings and recommendations to stakeholders
• Own assigned reviews as Review Lead or supporting team member
• Perform periodic reviews and oversight across personal account dealing, gifts and hospitality, and complaints
• Conduct investment surveillance activities
• Support additional monitoring, surveillance and assurance activities
• Plan and prioritise workload against individual reviews and the wider monitoring plan
• Produce review documentation and reporting covering risks, insights and recommendations
• Track management actions through completion and escalate overdue actions
• Ensure adherence to the Quilter Compliance Monitoring Framework and contribute to its improvement
• Build and maintain relationships across the first, second and third lines of defence

Compliance Manager – Compliance Monitoring, Thematic Reviews

Digital Marketing

• Create and adapt social-first content including social posts, short-form video, YouTube descriptions, website content, articles and email communications
• Support adviser recruitment and customer acquisition through targeted paid and organic social campaigns, email and other digital channels
• Manage day-to-day social media activity, including planning, publishing, community management and performance optimisation
• Support paid social advertising with channel expertise, audience insight, content recommendations and best-practice guidance
• Manage social media management and marketing platforms to schedule, monitor and optimise digital activity
• Plan activity, manage deadlines and keep stakeholders informed
• Support SEO, AEO and AI discoverability initiatives
• Plan and deliver insight-led paid and organic campaigns driving engagement, recruitment interest and lead generation
• Provide social media and digital content guidance to internal stakeholders
• Manage Quilter’s YouTube channel, including planning, publishing, optimisation, governance and performance monitoring
• Maintain and optimise public website content against audience needs, business objectives and regulatory requirements
• Deliver integrated campaigns with marketing, communications, content and video teams
• Monitor and analyse paid social, organic social and wider digital-channel performance
• Build stakeholder relationships and act as a trusted digital content and social media partner

Social Media, Digital Marketing Executive

General

• Lead and continuously enhance Quilter’s Operational Resilience Testing approach, framework and roadmap
• Deliver a risk-based annual testing programme and rolling three-year exercise plan
• Design, coordinate and deliver high-level resilience tests and exercises across Quilter
• Prioritise testing using risk insights, threat intelligence, business change, emerging vulnerabilities and regulatory developments
• Produce insights and metrics on testing coverage, outcomes, trends and maturity improvements
• Ensure testing meets regulatory expectations with appropriate evidence, documentation and audit trails
• Design, coordinate and facilitate tabletop exercises, simulations and live tests
• Assess response, recovery and resilience capabilities through exercises
• Drive business teams to increase the scope, frequency and quality of resilience testing
• Act as central coordinator and maintain oversight of Operational Resilience testing
• Identify testing gaps, emerging risks and future priorities
• Produce and present management information for senior leadership and governance forums
• Collaborate with Cyber, Threat Intelligence, Technology, Risk, Business Continuity and Operational Resilience teams
• Conduct horizon scanning and develop realistic, challenging, regulatory-aligned test scenarios
• Maintain testing methodologies, standards, procedures, templates and toolkits
• Lead exercise debriefs, lessons-learned reviews and post-test reporting
• Track findings, vulnerabilities, improvement actions and remediation through completion; escalate overdue or high-risk actions
• Participate in the 24/7 Resilience and Crisis Team on-call rota
• Support incident response, crisis management, resilience activities, specialist workstreams and strategic initiatives

Testing and Exercising Specialist

Paraplanner

• Support preparation of suitability reports, financial planning documentation, and client recommendations
• Assist with research and analysis of financial planning solutions across pensions, investments, protection, and other advice areas
• Gather, review, and maintain client information to support advice processes
• Develop understanding of the end-to-end financial planning and paraplanning process
• Build and apply technical knowledge through professional study and practical experience
• Use internal systems and technology to maintain records and produce documentation accurately
• Attend internal and external training courses and pursue industry qualifications
• Maintain awareness of regulatory requirements and company policies
• Contribute to team objectives, share knowledge, and support colleagues
• Collaborate with Financial Planners, Administrators, Compliance teams, and other stakeholders to deliver high-quality client outcomes

Marketing Manager – Quilter Academy, Recruitment

Compliance Manager – Compliance Monitoring, Thematic Reviews

Social Media, Digital Marketing Executive

Testing and Exercising Specialist

Trainee Paraplanner