Relay

Full-stack Engineer

• Own features across the full development lifecycle, including design, development, testing, deployment, and monitoring
• Ensure reliability and performance at scale
• Manage production systems and optimize infrastructure
• Contribute to platform availability, scalability, and resilience
• Partner with Product, Design, and cross-functional teams to meet customer and business needs
• Identify technical, process, and product improvements
• Influence technical direction and long-term strategy
• Mentor junior engineers and support team growth
• Participate in Google Meet interviews, live coding, system design, and an in-person leadership interview

Senior Software Engineer

• Build and deploy secure, reusable LLM systems for product experiences
• Own AI infrastructure across its lifecycle, from design through deployment and monitoring
• Lead exploratory initiatives and proof-of-concepts for emerging technologies
• Produce recommendations on whether and how Relay should adopt evaluated technologies
• Provide teams with tooling, patterns, and guidance to ship AI workflows quickly and safely
• Partner with product teams as an AI technical expert
• Help teams make sound technical decisions rather than building everything for them
• Identify technical, process, and product improvement opportunities
• Influence technical direction and long-term strategy
• Participate in live coding, system design, and interview processes as described

Senior Software Engineer – Voyager

• Own features across the full development lifecycle, including design, development, testing, deployment, and monitoring
• Manage production systems and optimize infrastructure
• Contribute to platform availability, scalability, and resilience
• Partner with Product, Design, and cross-functional teams to build customer- and business-focused solutions
• Identify technical, process, and product improvements
• Influence technical direction and long-term strategy
• Mentor junior engineers and support team growth
• Lead initiatives to improve code quality, optimize performance, and streamline development processes
• Participate in live coding, system design, and interview activities as part of the hiring process

Senior Software Engineer, Multiple Teams

• Lead architecture and the highest-risk work across interconnected systems
• Set practical standards for quality, reliability, security, and maintainability
• Own ambiguous, cross-team initiatives from problem definition through measurable outcomes
• Set priorities, resolve dependencies, and keep execution moving
• Identify important problems proactively and connect technical decisions to customer needs, business priorities, cost, and risk
• Align teams with different priorities using context, evidence, and sound judgment
• Create practices, tooling, documentation, and guardrails that improve Engineering delivery and operational effectiveness
• Coach engineers and delegate meaningful ownership to develop technical leaders
• Participate in a five-stage interview process including video calls, live coding, system design, and an in-person interview

Senior Software Engineer II, Multiple Teams

Brand Designer

• Own brand design projects from brief to delivery across paid media, web, lifecycle, social, campaigns, events, and sales enablement
• Translate marketing strategy, customer insight, and business context into concepts and visual stories
• Apply Relay’s visual identity consistently while contributing ideas that evolve the brand
• Manage small-to-medium projects by clarifying scope, aligning stakeholders, maintaining timelines and versions, communicating blockers, and adapting to changing priorities
• Collaborate with Copy, Brand, Growth, Product Marketing, Social, and wider organizational partners
• Present work and explain design decisions
• Synthesize feedback through design iterations
• Build and maintain templates, libraries, documentation, and reusable resources
• Use performance signals, stakeholder feedback, and customer context to connect design decisions to marketing and business goals
• Develop expertise in a design specialty and share knowledge with teammates
• Use emerging tools, including AI, to support original concepting and craft while maintaining brand standards

Coach

• Foster the growth and development of Relayers through individual coaching and small-cohort coaching
• Facilitate leadership development programs, workshops, and initiatives for emerging and senior leaders
• Support team-member onboarding and new-leader integration
• Partner with the business to identify development needs
• Consult on development initiatives that improve employee engagement and performance
• Partner with the Director of Talent Enablement to deliver coaching programs
• Help the organization navigate change as it scales
• Conduct a sample coaching session during the interview process

Talent Enablement Coach

Security Engineer

• Join Relay’s security organization and purple team
• Help plan and run security simulations
• Contribute to the security awareness program resulting from simulations
• Review access to sensitive customer and financial data in Relay’s admin dashboards and help implement improvements
• Strengthen security for developer environments, including tooling, packages, and production access
• Work with delivery, IT, and business teams to turn test findings into tangible fixes and follow them through to completion
• Develop and manage Cyber Awareness exercises, including internal phishing attacks
• Research emerging threats such as AI misuse, supply chain risks, identity and access challenges, and Shadow IT
• Share security findings in an educational, action-oriented way
• Participate in a four-stage interview process including Talent, experience deep dive, live technical assessment, and Leadership interviews