Riccobene Associates Family Dentistry

Payroll

• Oversee bi-weekly/semi-monthly payroll processing for over 1,000 employees across multiple locations and states
• Directly oversee, train, and mentor payroll staff, reviewing their work before payroll finalization
• Serve as final reviewer and approver for payroll runs, including hours, earnings, deductions, garnishments, and tax withholdings
• Develop and maintain payroll processing schedules, calendars, and deadlines
• Escalate and resolve complex payroll issues, discrepancies, and employee pay inquiries
• Manage 401(k) and employee-benefit payroll deductions, contributions, remittances, and reconciliations
• Ensure federal, state, and local wage, tax, withholding, reporting, and remittance compliance
• Manage multi-state payroll tax registrations and updates for new states and locations
• Prepare and review payroll journal entries, accruals, and reconciliations with Accounting and Finance
• Manage payroll, workers' compensation, unemployment, financial, and 401(k) audits
• Maintain accurate payroll records
• Administer the payroll system and implement process improvements
• Partner with HRIS/IT on payroll, HR, benefits, and time-and-attendance integrations
• Lead or support payroll system implementations, upgrades, and conversions

Payroll Manager

Human Resources

• Own full-cycle recruiting for regional non-provider roles, including intake, posting, sourcing, screening, interview coordination, offers, and closing
• Manage offers within established wage bands and approval processes
• Keep candidates engaged from first contact through their first day
• Coordinate onboarding, including paperwork, credentials, and systems access
• Track open requisitions and time to fill, and update Operations on hiring status and staffing risks
• Build relationships with local dental assisting programs, community colleges, technical schools, and high school career programs
• Represent the organization at career fairs, classroom visits, and campus events
• Create pipelines for externships and new graduates
• Visit offices regularly and maintain an approachable HR presence
• Serve as the first point of contact for regional employee questions and concerns
• Coach Office Managers and Regional Managers through performance conversations, corrective action, attendance issues, and team conflict
• Conduct fact-finding, document employee relations matters, and escalate to HR leadership
• Support separations, exit processes, and retention conversations
• Partner with Payroll and Benefits on employee changes, leave-related questions, and new hire setup
• Maintain accurate employee records in the HRIS and support policy compliance across NC, SC, and VA
• Help roll out HR programs, policies, and communications to offices

HR Generalist

• Partner with Regional Managers, Office Managers, and Clinical Leadership to align people strategies with business goals
• Advise on organizational effectiveness, team structure, and leadership capability
• Support performance management, leadership consistency, and strategic initiatives
• Handle employee relations, corrective action, investigations, and documentation
• Coach leaders on performance management, feedback, and team dynamics
• Conduct stay interviews and analyze turnover trends
• Support engagement initiatives and leadership accountability
• Equip field leaders with tools and training to drive team performance
• Support goal setting, performance calibration, and talent reviews through Paycom
• Support targeted recruitment for Office Managers and other high-impact leadership roles
• Participate in candidate screening, interviewing, and selection
• Provide market insight on talent availability, compensation expectations, and hiring challenges
• Coach and develop Office Managers and emerging leaders
• Support HR integration of newly acquired practices, including onboarding, policy alignment, and cultural integration
• Partner with Operations, Clinical, IT, and Finance during integrations
• Provide on-site support during integrations
• Ensure accurate setup and adoption of HR systems, processes, and compliance standards
• Ensure compliance with federal, state, and company policies and employment laws
• Maintain accurate documentation and support audits

Accountant

• Maintain the integrity of the general ledger.
• Prepare accurate financial reports.
• Support month-end and year-end close processes, including journal entries and account reconciliations.
• Maintain and update the general ledger.
• Download reports and data from Patient Management Systems using Power BI.
• Analyze financial data and provide recommendations for improvement.
• Ensure compliance with accounting principles, GAAP, company policies, and healthcare payment and financial regulations.
• Assist with property tax filings and other tax compliance requirements.
• Perform balance sheet and intercompany reconciliations.
• Investigate and resolve accounting discrepancies.
• Analyze financial results, trends, and variances against prior months and budget.
• Assist FP&A with budgeting and forecasting.
• Support cash flow and operational reporting.
• Maintain accounting policies and standard operating procedures.
• Identify and implement automation opportunities and optimize workflows across ERP, payment platforms, and reporting tools.
• Partner with IT and finance leadership on system enhancements.
• Mentor accounting staff, provide coaching, and serve as the first escalation point for complex reconciliation issues.
• Support internal controls, process improvements, and documentation of financial transactions.
• Prepare audit schedules and documentation, assist with annual financial statement audits, and respond to auditor requests.
• Collaborate with operations, payroll, AP, AR, and FP&A teams.
• Support acquisitions, integrations, and special projects.
• Complete close processes timely and ensure reconciliations have zero unresolved variances.

Payroll Manager

HR Generalist

HR Generalist

Senior Accountant