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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and proficiency in Excel to manage operational performance and quality of data. Capable of building senior-level relationships and influencing cross-functional teams while maintaining a proactive approach to risk management.
Highest-signal resume keywords
Analytical SkillsExcel ProficiencyStakeholder EngagementOrganizational SkillsCommunication Skills
About the role
Key responsibilities & impact- Deliver operational performance within customer-facing channels
- Control the quality of operational data
- Deliver the strategic support roadmap
- Provide stakeholder support
- Contribute to TSB’s goal of helping customers feel money confident every day
- Work within a proactive and responsible risk-management culture
Requirements
What you’ll need- Analytical skills and ability to work with a range of data and business information
- Excellent Excel skills
- Accountable behaviours and values
- Experience presenting to multiple stakeholders
- Ability to hold difficult conversations when necessary
- Ability to see the larger picture and question the norm
- Comfortable working with ambiguity
- Strong organisational, time management and communication skills
- Energy, enthusiasm and a flexible can-do attitude
- Experience building and maintaining senior-level relationships
- Ability to influence cross-functional teams
- Consideration of travel distance, time and cost to the chosen office location
Benefits
Comp & perks- Contribution is recognised, valued, supported and rewarded
- Accessible, fair and welcoming recruitment experience
- Reasonable accommodations for individuals with disabilities
- Assistance available during the recruitment process, including alternative application formats
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Accountable BehavioursAbility to Hold Difficult ConversationsFlexible Can-Do AttitudeEnergy and EnthusiasmTime Management
Industry Keywords
Operational PerformanceRisk ManagementData QualityCross-Functional InfluenceCustomer Confidence