Seven Starling

Inside Sales

• Own and grow a virtual book of business involving non-PPM owned accounts
• Engage OBGYN practices entirely through phone, email, and video
• Build trust with physicians, office managers, referral coordinators, and front desk staff
• Maintain clean CRM records and manage incoming leads promptly
• Review incoming Sales & Partnerships referrals to determine source and attribution
• Identify outreach opportunities and effective follow-up strategies
• Manage and maintain the Sales & Partnerships resource center, collateral, and marketing hub
• Assist with material orders and shipping and update approved marketing resources
• Analyze the book of business to identify and prioritize opportunities
• Design and run virtual engagement motions including email cadences, virtual meetings, phone check-ins, and webinars
• Warm up new or pre-launch markets ahead of Practice Partnership Manager hiring
• Support PPM sales operations by scheduling meetings and lunches, managing CRM hygiene, covering territories virtually, and assisting with data projects, tools, dashboards, and progress reporting

Inside Sales Associate

Care Advocate

• Serve as the primary point of contact for patients and providers, addressing questions, concerns, and needs professionally and empathetically
• Assist with scheduling and rescheduling patient appointments, managing conflicts and optimizing schedules
• Maintain accurate patient records and documentation in compliance with privacy regulations
• Assist in resolving patient or provider issues and complaints, escalating complex concerns as appropriate
• Monitor support data and trends as the “voice of the patient” and surface learnings to relevant team members or supervisors
• Support patients and providers navigating the healthcare system, including procedures, insurance processes, and resources
• Coordinate care activities, including follow-up appointments, outside referrals, and coordination with healthcare providers
• Collaborate with healthcare professionals and administrative staff to ensure seamless patient care and communication
• Participate in ongoing training and development
• Propose updates to key processes

Account Manager

• Secure meetings with prospective accounts and ensure accounts are vetted and documented
• Lead in-person sales meetings with private practices in the territory
• Educate OBGYNs, Office Managers, and clinic staff about Seven Starling’s mission, value proposition, and referral processes
• Activate new accounts as referral partners by leading sales conversations and setting up referral workflows and in-office collateral
• Grow accounts through ongoing account management and relationships with practice champions
• Support launches of new service lines and expansions
• Introduce new offerings and identify opportunities to deepen referral relationships
• Share market insights, risks, and opportunities with the Growth team
• Maintain up-to-date CRM records for the territory
• Track and manage territory performance against KPIs and identify improvement opportunities

Practice Partnership Manager

• Secure meetings with prospective accounts, ensuring accounts are vetted, key information is documented, and upcoming meetings are set up for success
• Lead in-person sales meetings with private practices in your territory, educating OBGYNs, Office Managers, and other clinic staff about Seven Starling’s mission, value proposition, and referral processes
• Activate new accounts as referral partners through successful sales conversations, articulating Seven Starling’s value and setting up referral workflows and in-office collateral
• Grow accounts through ongoing account management by establishing relationships with practice champions and delivering tailored updates
• Support the launch of new service lines and expansions by introducing new offerings and identifying opportunities to deepen referral relationships
• Share insights, risks, and opportunities from market visits with the Growth team
• Maintain up-to-date CRM records for the territory
• Track and manage territory performance against KPIs, identifying needs and opportunities for improvement

• Secure meetings with prospective accounts, ensuring accounts are vetted, key information is documented, and upcoming meetings are set up for success
• Lead in-person sales meetings with private practices in your territory, educating OBGYNs, Office Managers, and other clinic staff about Seven Starling’s mission, value proposition, and referral processes
• Activate new accounts as referral partners through successful sales conversations, articulating Seven Starling’s value, and setting up referral workflows and in-office collateral
• Grow accounts through ongoing account management by establishing relationships with practice champions, delivering tailored updates, and ensuring practice needs are met
• Support the launch of new service lines and expansions by introducing offerings to practice partners and identifying opportunities to deepen referral relationships
• Share insights, risks, and opportunities from market visits with the Growth team
• Maintain up-to-date CRM records for the territory to track progress, next steps, and targeted outreach
• Proactively track and manage territory performance against KPIs, identifying needs or opportunities for improvement

Inside Sales Associate

Care Advocate

Practice Partnership Manager

Practice Partnership Manager

Practice Partnership Manager – West