SiteMinder

Sales

• Develop and execute strategic go-to-market plans to drive revenue growth and market share
• Collaborate with sales, marketing, product, and revenue operations teams to align and execute regional strategies
• Develop and implement comprehensive go-to-market strategies tailored to regional markets
• Provide vision and direction to go-to-market teams to achieve revenue targets
• Lead, motivate, develop, and coach a high-performing go-to-market team
• Foster a positive, collaborative environment that attracts, develops, and retains talent
• Work with senior executives and cross-functional teams to drive business success
• Set and achieve regional revenue and market share targets
• Penetrate new markets, expand the customer base, and drive sales growth
• Represent the company at industry events, conferences, and customer meetings
• Identify new business opportunities and market trends
• Develop and monitor KPIs, identify improvement areas, and implement corrective actions
• Manage and mentor sales, marketing, and operations professionals
• Oversee recruitment, training, and development of regional staff
• Build and maintain relationships with key clients, partners, and stakeholders
• Ensure customer satisfaction and promptly address issues
• Manage the regional sales budget and allocate resources for maximum ROI
• Drive sales process optimisation and continuous improvement
• Ensure collaboration between sales and other departments to improve the customer journey
• Improve customer experience through processes, people development, and technology

Sales Director – NORAM

Manager

• Create new business opportunities and upsell current customers
• Manage the full sales cycle from outreach through demonstrations and closing
• Work toward daily, weekly, and monthly sales KPIs and targets
• Finalize sales in a timely manner
• Prepare accurate quotes and develop and present client proposals
• Negotiate contracts while balancing client value, service, and SiteMinder profit margins
• Maintain accurate business development records in SiteMinder's CRM system
• Provide product feedback to the Product Team
• Work with local industry groups and travel associations to promote SiteMinder's products and brand
• Attend key functions and events, including occasional travel to client locations for meetings
• Advise hotel owners on products that benefit their properties

New Business Manager

Human Resources

• Partner with Product & Tech leaders to align people strategies with business goals
• Lead talent reviews, succession planning, and career development initiatives
• Partner with leaders on complex employee relations matters, wellbeing, and psychosocial safety
• Build manager capability through coaching, practical guidance, and leadership development
• Support reward, remuneration, and pay equity discussions with the broader People Team
• Lead people aspects of restructures, workforce changes, and transformation initiatives
• Leverage people analytics to identify trends and support key decisions
• Work with People Ops to ensure seamless delivery and foster an inclusive culture
• Support the broader Global People Team with initiatives and global projects

Senior HR Business Partner

General

• Act as a trusted advisor to customers across APAC, helping them achieve goals and maximise revenue
• Proactively engage customers through outbound phone calls and video calls to understand needs, provide guidance and drive product adoption
• Develop rapport and build strong relationships with customers from diverse backgrounds and markets
• Develop deep product knowledge and demonstrate how to optimise SiteMinder products based on customer needs
• Identify opportunities to expand customers’ use of SiteMinder products and improve performance
• Meet KPIs related to revenue expansion, customer adoption and customer engagement
• Manage the pipeline and customer interactions in line with SLAs and KPIs
• Use email to follow up with customers and maintain engagement

Sales Director – NORAM

New Business Manager

Senior HR Business Partner

Market Performance Specialist