Sonic Healthcare USA

Business Analyst

• Independently deliver complex Anatomic Pathology (AP) LIS implementation, enhancement, and optimization activities
• Support requirements analysis, workflow validation, testing coordination, defect remediation, cutover readiness, go-live support, and post-implementation stabilization
• Act as an advanced implementation resource for complex workflow and application issues during project and hypercare phases
• Coordinate across operational and technical teams to address implementation milestones and dependencies
• Provide informal coaching to Systems Analyst I and II team members
• Support LIS implementation, enhancement, upgrade, optimization, and deployment activities
• Analyze and document workflow needs across accessioning, grossing, histology, microtomy, IHC/special stains, cytology, molecular/AP ancillary workflows, pathology reporting, case tracking, and digital pathology coordination where applicable
• Coordinate with LIS Configuration & Build for configuration readiness, standards alignment, and controlled delivery of required build components
• Support testing, validation coordination, defect triage, issue tracking, cutover readiness, go-live execution, hypercare, and stabilization activities
• Coordinate with Integration, Infrastructure, Middleware, vendors, laboratory operations, billing, QA/compliance, and other stakeholders
• Investigate complex implementation or transition-to-support issues and track escalation and resolution
• Maintain implementation documentation, workflow notes, test evidence, action logs, risks, decisions, and knowledge transfer materials
• Follow change control, validation, compliance, privacy, and documentation standards

Senior Business Analyst

Phlebotomist

• Deliver outstanding, compassionate care while confidently performing phlebotomy procedures on patients
• Build trust and comfort with patients through strong, positive interpersonal interactions
• Accurately complete specimen labeling, scanning, and light data entry using digital systems
• Travel to nursing homes across Rhode Island to provide essential, on-site phlebotomy services

Mobile Phlebotomist

General

• Transport reports, records, supplies, and medical specimens between the laboratory and healthcare provider locations
• Ensure proper specimen handling and transport
• Operate a motor vehicle safely in all weather and traffic conditions
• Interact with clients and provide customer-focused service
• Champion safety, compliance, and quality control
• Work Monday–Friday with rotating Saturdays, 3pm–9pm
• Handle incidental exposure to Protected Health Information in accordance with applicable standards

Courier – Part Time

• Deliver outstanding, compassionate care while confidently performing phlebotomy procedures on patients
• Build trust and comfort with patients through strong, positive interpersonal interactions
• Accurately complete specimen labeling, scanning, and light data entry using digital systems
• Travel to nursing homes across Rhode Island to provide essential, on-site phlebotomy services
• Work 15 hours per week, Monday through Friday, from 5:00 am to 8:00 am

Human Resources

• Partner with business leaders to develop and execute HR strategies supporting organizational goals and employee engagement
• Lead and manage employee relations matters, including workplace investigations, documentation, and recommendations
• Provide guidance on conflict resolution, corrective actions, performance improvement, and policy interpretation
• Administer and support HR programs, policies, and procedures for consistency and compliance
• Collaborate with leaders on job descriptions and organizational structures
• Facilitate performance management, including coaching managers on feedback and development planning
• Support onboarding initiatives
• Respond to employee inquiries about policies, procedures, and benefits
• Monitor HR trends and metrics, conduct audits, and prepare reports
• Recommend and implement HR service delivery improvements
• Ensure compliance with federal, state, and local employment laws and regulations
• Advise leadership on risk mitigation
• Participate in special projects and perform other assigned duties

Human Resources Business Partner

Engineer

• Design, implement, and maintain automated workflows for infrastructure provisioning, application deployment, and configuration management
• Build and support orchestration solutions coordinating workflows across systems, applications, and environments
• Replace manual, repetitive, or error-prone processes with scalable automation
• Develop self-service capabilities to improve operational efficiency and user experience
• Develop and maintain Infrastructure as Code solutions
• Build and optimize CI/CD pipelines
• Support containerized and cloud-native environments using modern deployment practices
• Collaborate with development, infrastructure, and security teams on scalable automation solutions
• Integrate monitoring, alerting, and self-healing capabilities into automated systems
• Troubleshoot automation failures, pipeline issues, and orchestration challenges
• Perform root cause analysis and implement preventative solutions
• Improve system reliability, operational efficiency, and platform stability
• Create and maintain automation documentation, runbooks, workflows, and technical standards
• Evaluate emerging automation tools and technologies
• Promote automation best practices and support adoption across engineering teams

Automation & Orchestration Engineer

• Design, implement, and manage Microsoft Intune policies, device configurations, compliance policies, and endpoint security settings
• Administer and optimize Microsoft Endpoint Manager, Windows Autopilot, Microsoft Entra ID (Azure AD), and Microsoft Defender integrations
• Develop and maintain device enrollment, provisioning, configuration, and lifecycle management processes
• Create, test, and deploy application packages across Windows, macOS, iOS, and Android platforms
• Implement and support Windows Autopilot zero-touch provisioning
• Monitor and manage device compliance, remediation, and policy enforcement
• Partner with Cybersecurity teams on endpoint security controls and Zero Trust strategies
• Configure and support Conditional Access policies integrated with Intune and Entra ID
• Support HIPAA, HITRUST, SOC, and other regulatory compliance initiatives
• Monitor and remediate endpoint vulnerabilities, configuration drift, and security risks
• Develop automation solutions using PowerShell, Microsoft Graph API, and Power Automate
• Build proactive monitoring and remediation scripts
• Streamline onboarding, offboarding, device refresh, and lifecycle management processes
• Serve as an escalation point for complex endpoint management and device-related issues
• Support operating system deployments, software distribution, patch management, and endpoint updates
• Maintain technical documentation, standards, procedures, and knowledge articles
• Participate in incident response, root cause analysis, and problem management
• Partner with Service Desk teams to improve support processes and reduce recurring issues
• Develop dashboards and reports for endpoint compliance, patching, endpoint health, and user experience metrics
• Track and report operational performance indicators and service-level objectives
• Recommend improvements to endpoint security, compliance, and operational effectiveness

Intune Engineer

AI Engineer

• Lead the architecture and technical direction for enterprise AI and machine learning solutions
• Design, build, and deploy AI applications, LLM-powered products, RAG pipelines, and agent-based systems
• Establish best practices for model development, evaluation, deployment, monitoring, and governance
• Drive AI platform strategy, scalability, reliability, security, and performance
• Partner with Engineering, Product, Security, and Data teams to translate business needs into AI-powered solutions
• Evaluate emerging AI technologies and recommend adoption opportunities
• Mentor engineers and provide technical leadership across AI initiatives
• Ensure AI solutions align with security, privacy, and compliance requirements
• Shape AI strategy, influence enterprise technology decisions, and build innovative AI solutions with measurable business impact

Senior Business Analyst

Mobile Phlebotomist

Courier – Part Time

Mobile Phlebotomist

Human Resources Business Partner

Automation & Orchestration Engineer

Intune Engineer

Principal AI Engineer