Spendesk

Customer Success Manager

• Help UK businesses transform the way they manage company spend through Spendesk’s all-in-one platform
• Act as the trusted partner of UK customers and help Finance teams achieve measurable value from Spendesk
• Own a portfolio of approximately 120 to 150 UK mid-market customers
• Build relationships with Finance Managers, CFOs, Finance Directors and other key decision-makers
• Understand customer priorities, challenges and definitions of success
• Advise customers on best practices and optimise their use of Spendesk
• Lead regular account reviews and develop success plans aligned with customer objectives
• Guide customers through onboarding and long-term product adoption
• Monitor account health, product usage and engagement levels
• Identify risks early and proactively prevent churn
• Help customers measure and communicate Spendesk’s business value and ROI
• Support customers through organisational changes, new stakeholders and evolving business needs
• Drive discovery and adoption of relevant Spendesk features
• Identify upsell and cross-sell opportunities and partner with Account Managers on expansion
• Support renewal discussions by ensuring customers understand received value
• Share structured customer feedback with Product, Marketing and Sales
• Identify recurring customer needs, friction points and potential product improvements
• Support launch and adoption of new features in the UK market
• Contribute to customer advocacy initiatives including testimonials, referrals and case studies
• Help internal teams understand the needs of UK Finance teams

Compliance

• Assess regulatory implications of new products, services, and business initiatives
• Partner with product and business teams to embed compliance requirements from discovery through development
• Identify compliance risks associated with existing or new offerings
• Recommend appropriate risk mitigation measures
• Review and validate commercial and communication materials for regulatory compliance
• Contribute to the design, implementation, and continuous improvement of compliance policies, procedures, and guidance
• Collaborate with Product Development, Commercial, Operations, Legal, and other business teams
• Provide actionable compliance guidance and support compliant processes and offerings

Compliance Business Officer – Payments, Customer Protection

Full-stack Engineer

• Join the Wallet squad within the Payment Groups in Spendesk’s Product, Design, and Engineering organisation
• Help build reliable, scalable, and user-friendly financial services for finance teams
• Take ownership of functional and technical topics across the full feature lifecycle, from discovery and specification through technical design, development, testing, documentation, deployment, and maintenance
• Design, develop, and maintain services for wallet accounts, deposits, balances, cash movements, and payment flows
• Build experiences that help finance teams understand current and future cash positions
• Improve liquidity, funding flows, and movement of funds between entities
• Work on international and multi-entity use cases, including multi-currency wallet capabilities
• Contribute to accounting, segregation, reporting, and operational workflows supporting accurate and compliant financial services
• Define and evolve architectures using hexagonal architecture, clear domain boundaries, and strong data consistency
• Lead technical initiatives from discovery and design through implementation, delivery, and continuous improvement
• Use AI-assisted development tools daily, share effective practices, and promote responsible usage across engineering
• Help shape the squad’s technical direction, engineering practices, and collaborative team culture

Senior Software Engineer – Wallet

Business Development Rep

• Research and identify prospects matching the Ideal Customer Profile by industry, size, role, and buying signals
• Build targeted account and contact lists and keep them clean and prioritized
• Run outbound outreach across email, calls, and LinkedIn to generate qualified meetings
• Qualify inbound and outbound leads against ICP criteria before routing them to Account Executives
• Book and coordinate discovery meetings and ensure smooth handoffs to the sales team
• Meet or exceed monthly targets for qualified meetings and generated pipeline
• Log activity, notes, and lead status accurately in the CRM
• Test and refine messaging, sequences, and outreach cadences to improve conversion
• Shadow Account Executives on discovery calls, demos, and negotiations
• Complete structured Account Executive training and progressively take on closing responsibilities
• Share prospect feedback and ICP learnings with sales, marketing, and product teams

Business Development Representative

Engineering Manager

• Lead, mentor, and develop a team of around 10 software engineers
• Set objectives and deliver the Travel & Expense roadmap with Product, Design, and Tech leadership
• Improve customer experiences across travel, booking, approvals, expense claims, mileage, per diems, reimbursement, and compliance
• Guide architecture and integrations across travel suppliers, cards, payments, invoices, accounting, identity, and security services
• Maintain standards for code quality, testing, security, observability, SLOs, incident response, and production ownership
• Build an autonomous, customer-focused team and continuously improve ways of working
• Participate in migration to a service-based architecture designed with a hexagonal pattern
• Support quality assurance, production support, documentation, and continuous improvement
• Use customer and product data to guide decisions and deliver measurable business outcomes