TeleSolv Consulting

Change Management

• Develop and execute comprehensive change management plans for departments undergoing organizational or process transformation
• Conduct change readiness assessments and stakeholder impact analyses
• Design and implement communication and training strategies supporting adoption of new processes, systems, and organizational structures
• Support configuration and change management policy development aligned with governance requirements
• Collaborate with workforce development and training teams to deliver integrated change and training initiatives

Change Management Lead

Director

• Provide centralized leadership and accountability for consulting services delivered across Government departments and operating organizations
• Serve as TeleSolv’s primary point of contact for Government procurement and contracting representatives and task-order-issuing organizations
• Direct and coordinate service leads for business process analysis, change management, workforce analysis, data analysis, training, and leadership development
• Review and negotiate task-order scopes, fee proposals, and staffing plans with Government stakeholders
• Coordinate task-order intake and ensure assignments are appropriately staffed and supported
• Maintain quality control across active task orders
• Monitor schedules and promote timely execution of contractual responsibilities
• Establish and maintain risk and issue tracking for concurrent assignments
• Prepare and deliver recurring status reports to Government leadership and TeleSolv executive management
• Support proposal-stage activities, including résumé finalization, reference coordination, and task-order transition planning
• Promote communication, accountability, and coordination among stakeholders and consulting personnel

Project Director

Business Operations

• Conduct business process analyses, workflow mapping and gap assessments for assigned Government departments
• Facilitate stakeholder workshops and interviews to document current-state processes and develop future-state recommendations
• Prepare process documentation, desk guides and quality management system artifacts required by each task order
• Support ISO 9001:2015-aligned practices in process documentation and improvement recommendations
• Coordinate with the project director and other service leads on cross-functional process initiatives

Senior Business Process Consultant

Learning and Development

• Design and deliver leadership training, staff development, and executive coaching programs for County departments
• Develop curriculum and training materials aligned with departmental development needs and County priorities
• Facilitate team-building, group cohesion, strategic planning, and goal-setting sessions
• Support succession planning and career development initiatives when included within task order requirements
• Mentor and coach program managers, project managers, and staff on leadership best practices

Training & Leadership Development Lead

Data Analyst

• Develop, maintain, and enhance Power BI dashboards and data visualization solutions
• Design and support ETL processes and data pipelines for reliable and efficient data integration
• Collect, validate, cleanse, and analyze data from multiple sources to identify trends, performance drivers, and improvement opportunities
• Prepare analytical reports, presentations, and recommendations for Government leadership and stakeholders
• Support data quality, accessibility, governance, and reporting automation initiatives
• Collaborate with multidisciplinary teams and service leads to integrate analytics into broader organizational initiatives

Senior Data Analyst

Human Resources

• Conduct workforce analysis, forecasting, and needs assessments for assigned departments and organizations
• Assess workforce skills, strengths, competency gaps, and staffing projections
• Develop workforce planning recommendations aligned with strategic organizational goals
• Support human capital planning and organizational development initiatives
• Collaborate with change management and training stakeholders to advance workforce transformation efforts
• Prepare executive-level reports, recommendations, and workforce planning deliverables for leadership decision-making

Change Management Lead

Project Director

Senior Business Process Consultant

Training & Leadership Development Lead

Senior Data Analyst

Workforce & Talent Management Lead