TELUS

Analyst

• Process interfund transfers, contributions, withdrawals and terminations for clients
• Provide regular and ad hoc reports for clients
• Respond to plan member and client inquiries and requests
• Enter, update and audit information; perform and proof transactions on in-house software
• Liaise with consultants, trust companies and investment manager representatives concerning clients’ DC plans
• Perform monthly reconciliations
• Keep apprised of applicable pension, tax and securities legislation and share knowledge with the team
• Attend internal training sessions on industry topics and trends
• Ensure quality control and service standards for every transaction
• Gain insight into clients’ perspectives and priorities
• Act as a backup and respond to inbound calls from members and clients
• Participate in special projects as required

Pension Analyst

Account Specialist

• Work as an Account Specialist within TELUS Sales and Marketing
• Help customers make a real connection
• Contribute to TELUS’s technology solutions and customer-first objectives
• Collaborate with a people-focused, purpose-driven team to innovate and create human outcomes in a digital world

Product Manager

• Master the internal system and understand complex issues underlying the team's work
• Structure and optimize the technical backlog in alignment with product strategy, technical roadmap, and business objectives
• Ensure backlog items are understood, sized, sequenced, and ready for delivery in small increments
• Maintain dialogue with end users and internal customers, gather feedback, assess satisfaction, and adapt priorities
• Translate business needs, customer feedback, and product priorities into user stories, acceptance criteria, and backlog items
• Make informed decisions and provide clear priorities to the development team
• Define sprint objectives and support progressive delivery during each iteration
• Participate in SAFe/Agile ceremonies including cycle and iteration planning, backlog refinement, demos, and inspection/adaptation
• Collaborate with senior experts to shape, refine, and deliver product capabilities
• Represent the team to internal and external colleagues, communicating progress, challenges, and impacts
• Orchestrate resources and manage multi-team dependencies and blockers
• Align expectations regarding testing, quality, usability, and delivery across teams
• Prioritize and manage critical bugs and system fixes, coordinate rapid responses to incidents, determine resolution strategies, and identify risks and blockers
• Validate that delivered work meets acceptance criteria and customer expectations
• Promote continuous improvement and Agile maturity within the team
• Collaborate with development, quality assurance, solution design, business, portfolio, and UX stakeholders to translate priorities into deliverables

Bilingual Software Product Owner

Business Analyst

• Translate business requirements into detailed specifications and participate in high-level design and estimation
• Design software solutions aligned with solution architecture and technical roadmap
• Collaborate with development teams to define functional specifications and required system changes, including non-functional requirements
• Provide technical support and leadership during incidents or service interruptions
• Design intuitive solutions that add value for users
• Break down development elements into small user-benefiting increments
• Collaborate with the Software Product Owner, UX designers, and key partners in a matrix structure
• Produce user-community documentation, including release notes and guides
• Document designs within allotted timeframes
• Work with developers and quality assurance to ensure understanding of designs and alignment of development initiatives
• Support development and QA delivery teams to ensure quality deliverables

Bilingual IT Business Analyst

Sales

• Lead business development activities across the full sales cycle for TELUS Wellbeing, from initial engagement through contract closure
• Drive new-business growth through direct sales, RFP participation, and strategic expansion within existing accounts
• Identify upsell and cross-sell opportunities across the broader TELUS Health portfolio, including EAP, virtual care, and wellbeing
• Build and nurture relationships with stakeholders, brokers, and benefits consultants
• Leverage indirect sales channels to expand market reach across the assigned U.S. territory
• Articulate the value proposition and ROI of TELUS Wellbeing to HR, Total Rewards, and benefits leaders
• Present at industry conferences, client events, and finalist presentations
• Develop territory strategy, conduct competitive analysis, and identify market opportunities
• Participate in Quarterly Business Reviews, assessing sales performance, strategy effectiveness, and pipeline health
• Deliver product training, demo capabilities, and objection-handling tools to enable the broader sales force
• Liaise between sales, product, and marketing
• Gather client feedback and market insights to inform go-to-market decisions

Sales Executive – Wellbeing Solutions

Accounting Manager

• Perform financial analysis with cross-functional teams
• Ensure data integrity and accuracy for business decisions
• Drive financial reporting, budgeting, analytics, and forecasting
• Provide financial input to projects and business cases
• Develop understanding of source systems and business processes
• Collaborate with peers, managers, and senior finance team
• Participate in traditional accounting rotations during the 8-month co-op
• Develop core competencies through challenging accounting and finance assignments

Pension Analyst

Account Specialist

Bilingual Software Product Owner

Bilingual IT Business Analyst

Sales Executive – Wellbeing Solutions

Accounting Co-op Student