TheKey

Events

• Assist clients one-to-one inside their homes
• Provide personal care including dressing, bathing, grooming, and assistance with meals
• Perform light housekeeping, basic cleaning, laundry, and organizing
• Drive clients to appointments, run errands, and grocery shop
• Provide companionship through games, puzzles, and other social and emotional support activities
• Participate in on-the-spot interviews during the virtual hiring event

Caregiver

• Assist clients 1:1 inside their homes
• Provide personal care including dressing, bathing, grooming, and assistance with meals
• Perform light housekeeping, basic cleaning, laundry, and organizing
• Drive clients to appointments
• Run errands and grocery shopping
• Provide companionship through games, puzzles, and other activities
• Provide social and emotional support to aging adults

Learning and Development

• Design and develop digital learning content using Synthesia, Articulate Rise 360, and other e-learning platforms.
• Create onboarding modules, role-based curricula, microlearning assets, and refresher training.
• Apply adult learning principles to create clear, engaging, and actionable content.
• Translate clinical, quality, and operational standards into learner-friendly content and step-by-step guidance.
• Partner with subject matter experts to gather inputs and ensure accuracy and relevance.
• Maintain consistent structure, tone, and visual standards across learning materials.
• Update learning content for changes in policies, workflows, clinical standards, or regulatory requirements.
• Support version control, documentation, and organization within learning systems.
• Incorporate learner feedback and performance data to improve learning effectiveness.
• Produce video-based learning assets and incorporate visuals, scenarios, and examples.
• Support basic graphic design and layout needs.
• Collaborate with Quality, Operations, Sales, People, and Corporate teams on training initiatives and program launches.
• Support pilots, rollouts, and updates by ensuring content is completed accurately and on time.
• Contribute to the evolution of TheKey’s learning standards and content library.
• Manage Learning Management Platform assignments to ensure compliance with state training requirements, systems administration, and training support.

Learning Content, Digital Training Specialist

General

• Build and maintain referral relationships.
• Acquire new clients.
• Ensure overall satisfaction with TheKey services.
• Coordinate with local teams to ensure the provision of high-quality service.
• Maintain a book of business that meets and exceeds established revenue and client acquisition targets.
• Use a key account management approach to support sales growth.
• Document sales activity timely and accurately.

Caregiver

Caregiver

Learning Content, Digital Training Specialist

Home Care Liaison – Hospital Liaison