THOMPSON Child & Family Focus

Manager

• Provide dependency case management services to families with verified abuse history and an open dependency case
• Provide services, linkage, and care coordination for high-need youth in out-of-home care
• Engage kin and fictive kin adults to increase protective capacities and establish a stable, safe home for youth
• Manage crises
• Link youth and caregivers to service providers
• Write court reports
• Testify in court
• Complete face-to-face engagement with youth and families in the community
• Provide after-hours coverage through an on-call schedule, including nights and weekends

Child Welfare Case Manager

Care Coordinator

• Provide support, guidance, coordination, and intervention to assigned youth and families in the Foster Care program
• Arrive punctually and be prepared
• Display trauma-informed practices and principles in interactions with customers, peers, and leadership
• Ensure documentation for all foster children meets regulatory compliance
• Manage the entire health record
• Ensure treatment plans and authorizations adhere to policy
• Provide effective crisis response as needed
• Achieve individual outcomes and targets/goals
• Contribute to the overall program team and department
• Support the organization’s culture and values

Foster Care Coordinator

• Ensure the success and stability of foster placements by supporting youth and caregivers
• Increase visibility and awareness of the foster care program
• Assist with administrative tasks
• Engage in marketing and outreach efforts
• Enhance the program’s social media presence
• Conduct home visits
• Provide case management and support to foster families
• Coordinate services
• Manage documentation and compliance tasks
• Collaborate with internal staff and community partners
• Develop content or materials for outreach
• Engage with the community to recruit and support new foster homes
• Provide emergency or urgent support for foster families through the on-call weekend rotation

Therapist

• Provide child-centered, trauma-informed, family-focused clinical services to children and youth in Thompson’s Intensive Alternative Family Treatment program
• Provide individual, family, and conjoint therapy to assigned children, youth, and families
• Complete or contribute to clinical assessments, Person-Centered Plans, crisis plans, transition plans, and discharge plans
• Collaborate with families, Treatment Parents, legal guardians, schools, healthcare providers, care managers, and community partners
• Participate in IAFT team staffings, Child and Family Team meetings, psychiatric consultation, and other treatment-related meetings
• Support risk assessment, crisis intervention, safety planning, stabilization, and clinical follow-up within professional scope
• Complete timely, accurate documentation meeting payer, licensing, regulatory, Thompson, and IAFT fidelity requirements
• Manage schedule independently while remaining responsive to children, youth, families, and caregivers
• Provide services in homes, schools, offices, community settings, or approved virtual/hybrid settings
• Provide some evening availability, travel within the assigned service area, and designated crisis-response coverage as required

Learning and Development

• Recruit, train, and license foster parents
• Provide pre-service training for potential foster parents
• Assess and evaluate potential foster parents based on state and agency policy
• Guide potential parents through the licensing process
• Submit licensing documentation to the state and required agency documents
• Ensure foster parent training remains in compliance after licensing
• Provide at least quarterly supervision and assessment
• Maintain audit-ready files and documentation
• Cooperate with the foster care coordinator to provide comprehensive support and help foster parents maintain child placements
• Conduct public speaking and marketing to recruit families
• Assist in locating placements for children
• Work independently and with a team to ensure safe placement of children
• Work typical hours of 8–5 with flexibility for occasional evenings or weekends

Licensing & Training Specialist, Foster Care

• Recruit, train, and license foster parents
• Provide pre-service training for potential foster parents
• Assess and evaluate potential foster parents based on state and agency policy
• Guide potential parents through the licensing process
• Submit licensing documentation to the state and required agency documents
• Ensure foster parent training remains in compliance after licensing
• Provide at least quarterly supervision/assessment
• Maintain audit-ready files and documentation requirements
• Work with the foster care coordinator to provide comprehensive support for maintaining child placements
• Conduct public speaking and marketing to recruit families
• Assist in locating placements for children
• Work independently and with a team to ensure safe placement of children
• Work typical hours of 8–5, with occasional evenings or weekends to meet with foster parents or support marketing activities

Quality Specialist

• Ensure compliance with Council on Accreditation (COA) standards and prepare for COA surveys
• Assist with organization-wide policy and procedure updates and distribution
• Develop Performance & Quality Improvement forms for communication across departments
• Develop rapport with stakeholders and assist leadership with correspondence, collaboration, tracking and follow-up on compliance concerns
• Create and disseminate reports and notices throughout the agency
• Serve on CQI sub-committees as assigned
• Attend and facilitate business unit CQI team meetings
• Attend trainings relevant to job responsibilities and professional growth
• Conduct regular internal monitoring of assigned programs
• Complete Internal Monitoring tools and Exit Summary reports
• Conduct audits, follow up on internal and external audits, and ensure follow-through on plans of correction
• Monitor safety and quality, staff supervision, documentation, and training effectiveness
• Ensure agency, state, and federal guidelines are upheld
• Support preparation and readiness for program-specific external audits
• Serve as Incident Reporting Liaison to managed care organizations contracted with Thompson
• Facilitate Intervention Review Committee meetings to review incident data
• Track and monitor Level II and Level III incidents
• Assess patterns, environmental factors, and trends contributing to increased restrictive interventions in residential programs
• Assist with internal investigations of client rights violations
• Perform other duties as assigned

Child Welfare Case Manager

Foster Care Coordinator

Foster Care Coordinator

Therapist

Licensing & Training Specialist, Foster Care

Licensing & Training Specialist, Foster Care

Quality Improvement Specialist