Front Office Agent – STARS
tristar Hotels
Posted: 10/19/2026Front Office Agent – STARS
tristar Hotels
Posted: 10/8/2026Front Office Agent – STARS
tristar Hotels
Posted: 9/30/2026Front Office Agent – STARS
tristar Hotels
Posted: 9/30/2026Front Office Agent – STARS
tristar HotelsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in front office operations, guest relations, and administrative tasks within the hospitality industry, with a focus on effective communication and customer service.
Highest-signal resume keywords
Guest RelationsFront Office OperationsReservation ManagementAdministrative TasksOpera PMS Experience
About the role
Key responsibilities & impact- Welcome guests in a professional and friendly manner
- Handle check-in and check-out, as well as follow-up bookings
- Serve as the primary point of contact for all guest requests
- Receive and carefully process reservation inquiries
- Independently handle all administrative tasks at the front office
- Contribute to effective and efficient operations
Requirements
What you’ll need- Vocational training in hotel management or hospitality
- Experience with the Opera PMS will be an advantage in your new role
- Willingness to work at a hotel's front office
Benefits
Comp & perks- 28 days of vacation from the first year, increasing to 30 days in the third year
- Predictable and flexible working hours
- Time off in lieu for additional hours worked
- Complimentary nights at our hotels in the DACH region
- Opportunities for professional development, personal growth, and sharing ideas
- Uniform provided
- Special F&B rates for triSTARS
- Employee referral bonus program
- Worldwide hotel discounts with our franchise partner
- Various benefits through Corporate Benefits and the Mivo Shop
- Monthly credit on your triSTAR food card from Pluxee
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Check-In ProceduresCheck-Out ProceduresReservation ProcessingAdministrative Management
Soft Skills
ProfessionalismFriendly CommunicationProblem-Solving
Tools & Technologies
Opera PMS
Certifications & Qualifications
Vocational Training in Hotel Management
Industry Keywords
HospitalityFront OfficeGuest Services