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Clinical Administrative Coordinator – Interventional Radiology
Tufts University School of Dental MedicinePosted 10/20/2026full-timeLowell • Massachusetts • United StatesJuniorMid-Level💰 $19 - $24 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient scheduling, insurance verification, and medical record management while maintaining confidentiality and providing excellent customer service. Bilingual communication skills enhance patient interactions and support effective coordination within healthcare settings.
Highest-signal resume keywords
Patient SchedulingInsurance VerificationMedical Record ManagementBilingual CommunicationThird-Party Billing Knowledge
About the role
Key responsibilities & impact- Schedule patient appointments, follow-up appointments, testing, labs, and surgical booking and coordination
- Assist with scheduling template creation and changes
- Answer phones, triage calls, respond to patient requests, and take messages
- Greet and check in patients; verify demographic and insurance information
- Assist with revenue cycle clearance, registration accuracy, referral management, and insurance verification
- Collect copayments
- Prepare medical records and documentation, including loading information into the EMR system
- Monitor patient flow and communicate delays to patients and providers
- Assist with billing charge entry and reconciliation
- Complete general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management, and mail distribution
- Provide general clerical support to department physicians
- Participate in performance improvement projects
Requirements
What you’ll need- High School diploma or equivalent
- Two (2) years of experience supporting customers
- Bilingual
- Good communication skills, both oral and written
- Computer literacy, including familiarity with email, Microsoft Office programs, and scheduling applications
- Excellent interpersonal and organizational skills
- Ability to handle multiple projects and prioritize tasks
- Flexibility in work assignments
- Knowledge of third-party billing
- Ability to maintain confidential medical information
- Ability to sit frequently, stand or work occasionally, and lift 10–15 lbs
- Manual dexterity for computer keyboard operation
- Ability to see computer screens and read reports
- Ability to hear instructions from physicians and clinical or nursing staff
- Some exposure to hazardous materials (blood, etc.)
Benefits
Comp & perks- Comprehensive Total Rewards package supporting health, financial security, and career growth
- Fair and competitive pay
- Opportunities for career growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Appointment SchedulingRevenue Cycle ClearanceBilling Charge EntryEMR System ProficiencyMicrosoft Office ProgramsScheduling ApplicationsDemographic VerificationInsurance Information ManagementClerical SupportPerformance Improvement Participation
Soft Skills
Good Communication SkillsExcellent Interpersonal SkillsOrganizational SkillsFlexibilityAbility to Handle Multiple Projects
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Patient Flow MonitoringConfidential Medical InformationCustomer Support ExperienceManual DexterityHazardous Materials Exposure