U.S. Bank

Small Business Relationship Banker

U.S. Bank
Posted 10/21/2026full-timeLancaster • California • United StatesMid-LevelSenior💰 $35 - $43 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing comprehensive financial solutions for small businesses, with a strong focus on relationship management, consultative selling, and compliance with banking regulations. Proficient in translating complex financial information into actionable recommendations to meet client needs and achieve growth targets.

Highest-signal resume keywords
Small Business Banking ExperienceConsultative SellingRelationship ManagementFinancial Solutions DevelopmentCompliance with Banking Regulations

About the role

Key responsibilities & impact
  • Serve as the primary Small Business Banking partner for assigned branches and relationships
  • Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
  • Typically support two to three branch locations
  • Address complex small-business client needs and opportunities
  • Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
  • Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations
  • Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
  • Identify client priorities and align products and services to growth, efficiency, and risk objectives
  • Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, and cash-flow solutions
  • Develop internal and external relationships with branch partners, centers of influence, clients, and other business-line partners
  • Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
  • Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships
  • Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices

Requirements

What you’ll need
  • Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience
  • Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
  • National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
  • Ongoing compliance with all legal or regulatory registration requirements
  • Maintaining a satisfactory criminal and credit record
  • Strong written and verbal communication skills
  • Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices
  • Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • Incentive and recognition programs
  • Equity stock purchase
  • 401(k) contribution and pension

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial AnalysisSales StrategyProduct KnowledgePipeline ManagementRisk AssessmentBusiness DevelopmentCustomer ServiceTreasury ManagementCash-Flow SolutionsCredit Analysis
Soft Skills
Strong Communication SkillsProactive OutreachConsultative ApproachRelationship BuildingDisciplined Follow-Through
Tools & Technologies
CRM SystemsBanking SoftwareFinancial Modeling ToolsDigital Banking Solutions
Certifications & Qualifications
Bachelor’s Degree in BusinessNational Mortgage Licensing Service RegistrationCompliance with S.A.F.E. Act
Industry Keywords
Small Business FinancingBanking OperationsResponsible Banking PracticesCommunity RelationsRegulatory Compliance