Verndale

Product Designer

• Create high-fidelity wireframes, prototypes, user flows, information architecture, UI designs, and UX documentation
• Iterate designs based on feedback and collaboration with internal teams and external stakeholders
• Design consumer-facing experiences, publishing tools, and call center support tools across responsive web, native iOS, and native Mac applications
• Leverage established design systems and patterns while identifying opportunities for thoughtful improvements
• Understand business goals, platform requirements, established patterns, and project constraints
• Develop designs considering engineering constraints, accessibility, localization, platform consistency, project requirements, and timelines
• Tailor presentations for different audiences and explain design rationale
• Collaborate with product managers, engineers, project managers, and other designers throughout the project lifecycle
• Develop experiences relevant to specific countries across the platform’s 40-country footprint
• Follow direction from Design leadership and deliver designs to high standards of usability and accessibility

Senior UX Designer

People Operations

• Develop and execute a comprehensive people strategy aligned with company growth and cultural objectives
• Advise the CEO and executive leadership team on organizational design, leadership effectiveness, and workforce strategy
• Scale a best-in-class HR function combining strategic leadership with operational excellence
• Partner with business leaders to reinforce a performance-driven culture
• Redesign performance management to promote accountability, transparency, and continuous development
• Lead partner and leadership development programs and provide executive coaching
• Implement a firmwide learning and development framework
• Lead talent acquisition and onboarding across multiple geographies
• Forecast workforce needs and manage capacity planning
• Partner with internal recruiting and external firms to attract and retain talent
• Oversee total rewards strategy
• Manage payroll, benefits, and compliance across multiple jurisdictions
• Establish scalable HR systems, policies, and controls
• Lead HR due diligence and integration for potential acquisitions
• Define and embed company values and desired behaviors
• Lead engagement, inclusion, and retention initiatives
• Report directly to the Chief Executive Officer and serve as a trusted advisor to senior management

Chief People Officer – CPO

Designer

• Design performance-driven email campaigns and automated flows grounded in clear conversion hierarchy
• Translate strategic campaign concepts into compelling visual narratives
• Collaborate with copywriters and strategists to elevate ideas beyond execution
• Contribute to A/B testing strategy and iterate based on performance insights
• Build scalable, modular email systems inside Figma
• Maintain strong file hygiene, naming conventions, and asset organization
• Ensure designs meet deliverability, responsiveness, and accessibility best practices
• Participate in structured internal review loops and implement feedback efficiently
• Contribute to internal creative initiatives such as template development, training materials, case studies, and agency-wide design improvements
• Contribute to client onboardings and brand system setup
• Work closely with the Director of Design and Email Strategists across multiple DTC brands

Email Designer

• Design performance-driven email campaigns and automated flows for multiple DTC brands
• Translate strategic campaign concepts into compelling visual narratives
• Collaborate with copywriters, strategists, the Director of Design, and Email Strategists
• Contribute to A/B testing strategy and iterate based on performance insights
• Build scalable, modular email systems inside Figma
• Maintain file hygiene, naming conventions, and asset organization
• Ensure designs meet deliverability, responsiveness, and accessibility best practices
• Participate in internal review loops and implement feedback efficiently
• Contribute to template development, training materials, case studies, and agency-wide design improvements
• Contribute to client onboardings and brand system setup

• Design performance-driven email campaigns and automated flows grounded in clear conversion hierarchy
• Translate strategic campaign concepts into compelling visual narratives
• Collaborate with copywriters and strategists to elevate ideas beyond execution
• Contribute to A/B testing strategy and iterate based on performance insights
• Build scalable, modular email systems inside Figma
• Maintain strong file hygiene, naming conventions, and asset organization
• Ensure designs meet deliverability, responsiveness, and accessibility best practices
• Participate in structured internal review loops and implement feedback efficiently
• Contribute to internal creative initiatives such as template development, training materials, case studies, and agency-wide design improvements
• Contribute to client onboardings and brand system setup
• Work closely with the Director of Design and Email Strategists to concept, design, and iterate high-performing email campaigns across multiple DTC brands

Strategist

• Serve as the primary point of contact and relationship manager for assigned client accounts
• Manage the email production process end-to-end, from ideation handoff to design through email build, scheduling, segmentation, and deployment
• Assist with logic for email and SMS campaigns and automation
• Manage and oversee Email + SMS account strategy, including segmentation, list growth, and A/B tests
• Execute and evaluate weekly, monthly, quarterly, and yearly email reporting with analysis and recommendations
• Work closely with the creative team to identify trends, share learnings, and recommend strategies
• Coordinate projects for new email triggers, transactional emails, and special projects
• Stay current on email and SMS best practices and industry standards
• Recommend new approaches, innovative ideas, and technologies to deliver on KPIs
• Report to the Head of Strategy
• Work side by side with design and copy teams and help manage a team

Retention Strategist

• Serve as the primary point of contact and relationship manager for assigned client accounts
• Manage email production end-to-end, including ideation handoff to design, email build and scheduling, segmentation, and deployment
• Assist with logic for email and SMS campaigns and automation
• Manage and oversee Email + SMS account strategy, including segmentation, list growth, and A/B tests
• Execute and evaluate weekly, monthly, quarterly, and yearly email reporting with analysis and recommendations
• Work closely with the creative team to identify trends, share learnings, and recommend new strategies
• Coordinate projects for new email triggers, transactional emails, and special projects
• Stay current on email and SMS best practices and industry standards
• Recommend new approaches, innovative ideas, and technologies to deliver on KPIs
• Report to the Head of Strategy
• Collaborate with design, copy, creative, and e-commerce teams

Software Engineer

• Design, develop, test, deploy, and support enterprise integrations using MuleSoft Anypoint Platform
• Build and maintain MuleSoft applications across Experience, Process, and System API layers
• Implement API-led solutions with channel-facing services, business orchestration, and backend system connectivity
• Design and maintain RAML/OAS API specifications, reusable data types, examples, traits, security schemes, error models, and API versioning standards
• Implement Salesforce integrations using the MuleSoft Salesforce Connector
• Support Salesforce authentication and integration patterns including OAuth/JWT, REST APIs, and event-driven integrations
• Implement secure file and document retrieval using MuleSoft SMB/File connectors
• Integrate with backend HTTP/REST-based services to retrieve and process data, metadata, documents, and other content
• Implement Microsoft Entra ID integration for API authentication and authorization
• Configure APIs to validate Entra ID-issued JWT access tokens, scopes, roles, audiences, issuers, and claims
• Support client-credentials and authorization-code/OIDC integration flows
• Configure API Manager security policies including OAuth/JWT validation, client ID enforcement, rate limiting, throttling, CORS, IP restrictions, and SLA policies
• Implement correlation IDs, canonical error handling, structured logging, retries, timeout handling, and dependency-health monitoring
• Develop comprehensive MUnit test suites
• Support CI/CD through Azure DevOps or equivalent tooling
• Support deployment and operational readiness through Anypoint Monitoring, Runtime Manager, API Manager, dashboards, alerts, and application/dependency monitoring

Senior MuleSoft Developer

• Design performance-driven landing pages, including listicles, PDPs, and advertorials
• Own art direction and visual execution, including layout, hierarchy, imagery selection, typography, desktop design, and mobile adaptation
• Organize copy, assets, brand guidelines, and direction into cohesive landing page experiences
• Set up and maintain client Figma files with clean organization and naming conventions
• Prepare files for internal review and handoff
• Monitor daily design tasks in Asana and move tasks through assigned design stages
• Manage personal task queue and complete work on time
• Complete client-requested design revisions within agreed direction
• Review onboarding materials and brand information to align designs with client standards and campaign needs
• Collaborate with Paid Account Managers, copywriters, strategists, developers, and other creatives
• Identify technical, asset, or UX constraints and recommend practical solutions
• Participate in internal review loops and implement feedback efficiently
• Contribute feedback on processes, workflows, templates, and design standards
• Support landing page work across paid clients and flex across brands or priorities

Landing Page Designer

Content Manager

• Lead content strategy workstreams across discovery, design, build, migration, and optimization programs
• Oversee editorial content strategy, including inventories, assessments, transformation strategy, message planning, and editorial planning
• Oversee UX content strategy, including audits, gap analyses, taxonomies, content hierarchies, copy planning, and content planning for design and migration
• Oversee delivery content strategy, including content matrices, governance models, workflows, guidelines, migration support, and authoring guidance
• Facilitate client workshops, stakeholder interviews, content working sessions, and alignment meetings
• Present deliverables, recommendations, project updates, and decision points to marketing, digital, technology, and executive stakeholders
• Design content approaches supporting AI Search, AEO, GEO, personalization, site search, related content, filtering, and content reuse
• Develop structured, governed, machine-readable content strategies, including taxonomy, metadata, schema guidance, content models, prompt-ready source content, and reuse patterns
• Use AI tools for inventories, audits, gap analyses, taxonomy exploration, migration mapping, content QA, prompt testing, answer testing, and performance review
• Build repeatable AI-assisted workflows, prompts, QA routines, documentation, and review protocols
• Influence adoption and improvement of content-related AI tools with Strategy, SEO and AI, Personalization, Analytics, Experience Design, and Technology teams
• Define and improve content lifecycle processes from planning through retirement
• Set content quality standards, review criteria, performance indicators, and documentation practices
• Identify process gaps, quality risks, ownership issues, and workflow blockers and recommend improvements
• Create governance models clarifying roles, responsibilities, decision rights, approval paths, standards, and maintenance cadences
• Support compliance-aware content processes
• Use analytics and performance data to assess content effectiveness and guide planning, optimization, and governance
• Develop taxonomies, metadata models, tagging strategies, and structured data approaches
• Guide information architecture, navigation strategy, sitemaps, content hierarchy, page-level planning, and design inputs
• Lead content migration strategy, including inventories, keep/edit/kill analysis, mapping, matrices, models, authoring requirements, and readiness
• Establish repeatable methods and level-of-effort guidance for taxonomy, information architecture, and migration work
• Partner with Business Development, Client Services, and Practice Leads on proposals, pitches, and active accounts
• Scope and estimate content strategy activities
• Contribute to packaged offerings, delivery standards, templates, case studies, POVs, and thought leadership
• Serve as a senior content strategy voice and escalation point on strategic accounts
• Identify opportunities to grow content strategy revenue
• Coach cross-functional teammates and create enablement materials
• Build AI-assisted content workflow fluency across the practice

Senior UX Designer

Chief People Officer – CPO

Email Designer

Email Designer

Email Designer

Retention Strategist

Retention Strategist

Senior MuleSoft Developer

Landing Page Designer

Associate Director, Content Strategy