VirtualStaff365

Accounts Payable

• Process non-stock, service, and CAPEX invoices accurately in line with accounts payable procedures
• Perform general accounts payable activities including invoice coding, validation, posting, and payment preparation
• Process staff expenses, payment reimbursements, and employee expense claims in a timely manner
• Process shipping invoices and upload payment journals
• Manage stock invoices including 3-way matching and variance investigation for price and quantity when required
• Prepare and execute regular payment runs
• Perform complete vendor statement reconciliations and resolve balance discrepancies
• Set up new vendor profiles in SAP and verify local vendor details using EFTSure
• Respond promptly to vendor and internal stakeholder enquiries regarding payments and invoices
• Investigate and resolve missing approvals, coding issues, and other invoice exceptions
• Review invoices to ensure strict adherence to Delegation of Authority requirements
• Manage the accounts payable inbox efficiently
• Provide support to team members and complete general administrative tasks including filing and document uploads

QA Engineer

• Develop comprehensive test strategies and test plans to ensure maximum functional coverage
• Act as a quality gatekeeper to maintain high standards prior to all software releases
• Analyse business requirements and user stories to ensure they are complete and testable
• Provide accurate testing estimations and align activities with delivery schedules
• Execute manual tests and perform thorough functional, integration, and regression testing
• Identify, log, and track software defects with clear reproducible steps and supporting evidence
• Verify defect fixes prior to production release and perform thorough retesting
• Proactively manage testing risks and escalate critical issues in a timely manner
• Collaborate closely with developers, business analysts, and project managers
• Participate in daily stand-up meetings to report progress, blockers, and testing status
• Maintain clear and accurate test documentation, test cases, and regression suites
• Support user acceptance testing activities and assist stakeholders as required

Test Analyst

Recruitment

• Assist in posting job advertisements across relevant recruitment channels
• Screen resumes and shortlist candidates based on role requirements
• Coordinate interview scheduling between candidates and hiring managers
• Maintain regular communication with candidates throughout the hiring process
• Follow up with hiring managers on interview feedback and next steps
• Prepare employment contracts and new hire documentation
• Ensure all pre-employment checks, forms, and certifications are completed
• Follow up with new hires to complete required onboarding documents
• Maintain recruitment records, HR databases, and employment documentation
• Support compliance with accreditation and regulatory requirements related to hiring
• Track recruitment metrics including time-to-fill positions and turnover rates
• Prepare reports on screening activities, hiring progress, and HR capacity
• Report on the onboarding and offboarding of employees
• Assist in improving recruitment processes for maximum efficiency
• Provide general administrative support to the HR team on daily operational matters

HR Recruitment Assistant

Performance Marketing

• Develop data-driven digital marketing strategies aligned with client business objectives
• Set up, manage, and optimise search campaigns within Google Ads
• Conduct, measure, and implement A/B tests for ad copy and targeting
• Evaluate budget levels and provide strategic recommendations to maximise campaign performance
• Analyse campaign data within platforms and GA4 to determine winning strategies
• Prepare detailed performance analysis reports and optimisation recommendations on a monthly basis
• Manage landing pages and websites to install conversion tracking codes and pixels
• Work closely with clients and internal teams to strategise and execute high-performing campaigns
• Stay up-to-date with emerging paid advertising technologies and establish industry best practices

Paid Search Specialist

Graphics Designer

• Design and produce visual assets for organic social, paid social, Meta advertising, email marketing, and CRM platforms
• Create engaging graphics for websites, landing pages, and various digital touchpoints
• Develop presentation deck and pitch assets for client and internal presentations
• Adapt and roll out campaign concepts across multiple digital formats while keeping visual standards high
• Apply typography, layout, hierarchy, and composition across all design output
• Work within established client brand guidelines and visual systems
• Maintain a high level of craft and attention to detail for major creative projects and fast-turnaround tasks
• Keep creative outputs fresh and modern while retaining brand consistency
• Own assigned creative tasks from brief through final handover
• Collaborate with designers, account managers, content creators, and strategists
• Maintain organised working files and follow version control protocols
• Communicate progress, updates, timelines, and potential roadblocks with the wider team

Graphic Designer

SEO Marketing

• Conduct comprehensive technical audits and resolve issues with discoverability, site speed, structured data, and indexation
• Implement emerging AI search optimisation and Generative Engine Optimisation practices
• Monitor search engine algorithm changes and industry developments
• Develop and execute on-page strategies including keyword mapping, metadata optimisation, and internal linking
• Collaborate with content teams to brief, review, and optimise content for search intent and acquisition
• Serve as a trusted point of contact for assigned accounts, providing strategic recommendations and support
• Produce insight-led performance reports connecting organic search activity to commercial outcomes
• Manage timely delivery of SEO projects across multiple accounts while maintaining quality standards
• Work alongside web development, CRO, paid search, content, and data teams to integrate SEO across digital strategies
• Share industry insights and best practices across the wider team

SEO Specialist

Customer Success Manager

• Own the day-to-day execution of CRM programs across eDM campaigns, SMS, automated flows, and segmentation
• Build, optimise, and manage high-volume CRM delivery calendars across multiple client accounts
• Perform rigorous quality assurance and testing to ensure campaign accuracy and brand alignment
• Contribute to CRM strategy across lifecycle marketing, retention, audience segmentation logic, and program design
• Establish and execute testing roadmaps to drive continuous account optimisation
• Run reporting and performance analysis to translate data into actionable strategic recommendations for clients
• Manage deliverability, list health, suppression lists, and platform data hygiene
• Collaborate with account managers, copywriters, and designers to brief and assemble assets to specification
• Proactively audit accounts to identify missing opportunities and build complete marketing programs