Clinician jobs in New Zealand
Explore 4 matching jobs.
W
Mental Health Response Clinician – Crisis Team
Whakarongorau Aotearoa // New Zealand Telehealth Services//
Posted: 10/19/2026W
Mental Health Response Clinician – Crisis Team
Whakarongorau Aotearoa // New Zealand Telehealth Services//
Posted: 10/19/2026W
Mental Health Response Clinician – Crisis Team
Whakarongorau Aotearoa // New Zealand Telehealth Services//
Posted: 10/19/2026W
Mental Health Response Clinician – Crisis Team
Whakarongorau Aotearoa // New Zealand Telehealth Services//
Posted: 10/16/2026W
Mental Health Response Clinician – Crisis Team
Whakarongorau Aotearoa // New Zealand Telehealth Services//Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mental health telephone triage, utilizing clinical guidelines and decision-support tools to provide culturally responsive support and effective risk assessment. Strong ability to build rapport and collaborate with various stakeholders while maintaining accurate documentation and managing workloads.
Highest-signal resume keywords
Mental Health Telephone TriageRisk Assessment and ManagementCulturally Responsive SupportISBAR Communication ModelRegistered with NZ Professional Registration Board
About the role
Key responsibilities & impact- Deliver high-quality mental health telephone triage using the UK triage tool
- Provide de-escalation interventions and support planning for callers
- Build rapport with service users and whānau and create support plans and referrals
- Collaborate with Police, Ambulance, crisis teams and frontline partners
- Ensure seamless handover, communication and outcomes using the ISBAR model
- Assess risk and mental health and provide immediate culturally responsive support
- Guide callers toward safe and effective next steps
- Maintain accurate professional documentation
- Ensure consult documents reach the correct clinical team promptly
- Use clinical guidelines, decision-support tools and technology
- Act as shift coordinator when required
- Support people experiencing mental distress, including referrals from Police, Ambulance, crisis services and frontline workers
Requirements
What you’ll need- 5+ years’ experience working in an Acute Mental Health setting, such as Crisis Team, liaison Psychiatry, Community MH, In-patient Mental Health or Triage team
- Registered with the NZ Professional Registration Board and hold a current Annual Practising Certificate
- Experience delivering triage and interventions within mental health settings via telephone
- Ability to use clinical tools as part of the triage process
- Experience working with suicide and risk, including effective risk assessment and management
- Ideally, DAO experience
- Confident and competent using multiple IT systems
- Accurate documentation and responsible workload management
- Excellent clinical judgement in mental health triage, suicide risk assessment, intervention planning and telephone-based support
- Ability to build rapport quickly and deliver calm, recovery-focused, person-centred support
- Highly effective communication skills
- Strong cultural competence and practical application of Te Tiriti o Waitangi and culturally safe practice
- Commitment to improving equity for Māori and priority communities
Benefits
Comp & perks- Work from the comfort of home
- Supportive, values-led team
- Collaborative team environment
- Exclusive discounts with Boost and Samsung
- Option to purchase up to two extra weeks of leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis InterventionTriage ProcessClinical JudgementDocumentation AccuracyDecision-Support Tools
Soft Skills
Effective CommunicationRapport BuildingCalm and Recovery-Focused SupportWorkload ManagementCultural Competence
Tools & Technologies
IT SystemsClinical Guidelines
Certifications & Qualifications
Annual Practising Certificate
Industry Keywords
Acute Mental HealthCrisis TeamCommunity Mental HealthSuicide Risk AssessmentTe Tiriti o Waitangi