Writer

Artificial Intelligence

• Own activation and platform success across a customer portfolio
• Understand customers’ use cases, business objectives, and success metrics
• Build and co-develop custom AI solutions and workflows with customers
• Design and execute activation strategies that drive platform adoption and business outcomes
• Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
• Create advocate networks and champion communities within customer organizations
• Establish power user communities that drive peer-to-peer learning
• Train internal customer trainers to scale enablement
• Design customer experiences that deepen engagement
• Facilitate tailored live and virtual training sessions
• Partner with the curriculum team while owning customization and delivery
• Create learning experiences that inspire action and drive adoption
• Refine materials based on customer feedback and adoption data
• Work cross-functionally to understand evolving customer needs
• Identify gaps and champion new training opportunities
• Build relationships with customer stakeholders and executive sponsors
• Partner closely with a Transformation lead to identify appropriate WRITER capabilities for each use case

Enterprise AI Adoption Lead

• Own activation and platform success across a customer portfolio
• Understand each customer's use cases, business objectives, and success metrics
• Build and co-develop custom AI solutions with customers
• Translate customer use cases into workflows that drive measurable business impact
• Design and execute activation strategies that drive platform adoption and business outcomes
• Implement champion programs, office hours, usage dashboards, customized trainings, and workshops
• Create advocate networks and champion communities within customer organizations
• Establish power user communities that drive peer-to-peer learning
• Train internal customer trainers to scale enablement
• Design innovative customer experiences that deepen engagement
• Facilitate dynamic live and virtual training sessions
• Partner with the curriculum team while owning customization and delivery
• Create learning experiences that inspire action and drive adoption
• Refine materials based on customer feedback and adoption data
• Work cross-functionally to understand evolving customer needs
• Identify gaps and champion new training opportunities
• Build relationships with customer stakeholders and executive sponsors
• Partner closely with a Transformation lead to identify the right WRITER capabilities for each use case

Strategic AI Adoption Lead

Product Marketing

• Own end-to-end product marketing for WRITER Agent and other key Core app features
• Develop positioning, messaging, launch strategy, and competitive differentiation
• Translate agentic capabilities into clear enterprise value
• Partner with product, demand generation, content, communications, and customer marketing teams on product and feature launches
• Translate product investments into sales-ready narratives
• Partner with sales enablement to educate the field
• Develop pitch materials, one-pagers, and objection-handling guides
• Drive product and feature adoption through regular user communications and programs
• Conduct competitive intelligence and market research
• Collaborate with cross-functional marketing partners to ensure consistent product messaging across the buyer journey

Product Marketing Lead

• Manage a portfolio of customers while leading ROI and value initiatives with a customer success manager
• Act as a strategic transformation partner for Fortune 50-100 customers
• Set vision and define the JTBD framework with leadership teams to drive AI adoption
• Build and manage C-suite relationships as a trusted advisor
• Lead value realization and ROI delivery through surveys and interviews
• Frame the P&L impact of AI adoption in business reviews
• Orchestrate complex cross-functional programs across multiple stakeholders
• Manage customer teams, escalations, risk mitigation, and program updates
• Identify and drive expansion opportunities with sales through cross-sell and upsell initiatives
• Produce and processify decks, frameworks, and communications to scale transformation best practices
• Report to the director of AI transformation and success

Strategic AI Transformation Lead

• Manage a portfolio of customers while leading ROI and value initiatives with a customer success manager
• Act as a strategic transformation partner for Fortune 50-100 customers
• Set vision and define the JTBD framework with leadership teams to drive AI adoption
• Build and manage C-suite relationships as a trusted advisor
• Lead value realization and ROI delivery through surveys and interviews
• Frame the P&L impact of AI adoption in business reviews
• Orchestrate complex cross-functional programs across multiple stakeholders
• Manage customer teams, escalations, risk mitigation, and program updates
• Identify and drive expansion opportunities
• Partner with sales on cross-sell and upsell initiatives
• Scale transformation best practices by producing and processifying decks, frameworks, and communications

• Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager
• Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
• Build and manage C-suite relationships as a trusted advisor
• Lead value realization and ROI delivery through surveys and interviews to frame P&L impact in business reviews
• Orchestrate complex cross-functional programs across multiple stakeholders
• Manage customer teams, escalations, risk mitigation, and program updates
• Identify and drive expansion opportunities with sales through cross-sell and upsell initiatives
• Scale transformation best practices by producing and processifying decks, frameworks, and communications
• Report to the director of AI transformation and success

• Manage a portfolio of customers while leading ROI and value initiatives with a customer success manager
• Act as a strategic transformation partner for Fortune 50-100 customers
• Set vision and define the JTBD framework with leadership teams to drive AI adoption
• Build and manage C-suite relationships as a trusted advisor
• Lead value realization and ROI delivery through surveys and interviews
• Frame the P&L impact of AI adoption in business reviews
• Orchestrate complex cross-functional programs across multiple stakeholders
• Manage customer teams, escalations, risk mitigation, and program updates
• Identify and drive expansion opportunities with sales through cross-sell and upsell initiatives
• Scale transformation best practices by producing and processifying decks, frameworks, and communications

Enterprise AI Transformation Lead

• Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager
• Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
• Build and manage C-suite relationships as a trusted advisor
• Lead value realization and ROI delivery through surveys and interviews to frame the P&L impact of AI adoption in business reviews
• Orchestrate complex cross-functional programs across multiple stakeholders
• Manage customer teams, escalations, risk mitigation, and program updates
• Identify and drive expansion opportunities with sales through cross-sell and upsell initiatives
• Scale transformation best practices by producing and processifying decks, frameworks, and communications for the wider team

• Serve as a high-impact partner for strategic Fortune 100 accounts
• Manage a portfolio of customers while leading ROI and value initiatives with a customer success manager
• Act as a strategic transformation partner for Fortune 50-100 customers
• Set vision and define the JTBD framework with leadership teams to drive AI adoption
• Build and manage C-suite relationships as a trusted advisor
• Lead value realization and ROI delivery through surveys and interviews
• Frame the P&L impact of AI adoption in business reviews
• Orchestrate complex cross-functional programs across multiple stakeholders
• Manage customer teams, escalations, risk mitigation, and program updates
• Identify and drive expansion opportunities with sales through cross-sell and upsell initiatives
• Produce and processify decks, frameworks, and communications to scale transformation best practices
• Report to the director of AI transformation and success

Application Engineer

• Conduct threat modeling sessions with product teams
• Design secure architectures for new features
• Ensure security considerations shape product decisions from day one
• Own and evolve the application security program
• Establish and maintain SAST/DAST scanning in CI/CD pipelines
• Conduct security code reviews for critical changes
• Build automation to identify vulnerabilities before production
• Establish and champion secure coding standards
• Create reusable security patterns and libraries
• Design and recommend security features and products for customer environments
• Integrate and leverage AI agents to increase security-team and engineering velocity
• Lead security assessments and penetration testing of applications, AI services, and APIs
• Identify vulnerabilities and collaborate with teams on remediation at scale
• Design and implement security controls for data pipelines, model training environments, and customer-facing AI agents
• Research emerging AI/ML and LLM security threats and build proactive defenses
• Report to the head of security engineering

Staff Security Engineer, Application Security

Recruitment

• Proactively source and engage passive candidates through LinkedIn, job boards, and professional networks
• Conduct initial phone screens and interviews to assess qualifications, cultural fit, and alignment with company values
• Partner with hiring managers and stakeholders to understand hiring needs and provide regular recruitment-process updates
• Own the full recruitment lifecycle from job posting through offer negotiation
• Ensure a seamless and positive candidate experience
• Leverage recruitment metrics and data to optimize hiring processes, identify trends, and improve quality of hire and time to fill
• Shape employer branding through compelling job descriptions, company-culture promotion, and social-media and job-board presence
• Drive hiring velocity across a growing sales organization while managing multiple open roles
• Report to the VP, Talent

Sales Recruiter – Contract

Product Manager

• Drive high-impact product initiatives end-to-end, from discovery and problem definition through launch, adoption, and iteration across multiple squads and product surfaces
• Shape product strategy and roadmap with the VP of Product and product leadership
• Translate company-level goals into clear, sequenced product bets
• Engage enterprise buyers, end users, and prospects to uncover unmet needs and validate problem-solution fit
• Partner with engineering and design to define requirements, navigate technical tradeoffs, and prioritize development
• Collaborate on LLMs, agents, platform architecture, and data-related product decisions
• Align go-to-market, sales, marketing, customer success, and executive stakeholders
• Communicate strategy and tradeoffs through audience-appropriate narratives
• Define and own success metrics, evaluate impact, course-correct, and report outcomes to leadership
• Mentor and coach other product managers and raise product craft across the organization
• Report directly to the VP of Product

Enterprise AI Adoption Lead

Strategic AI Adoption Lead

Product Marketing Lead

Strategic AI Transformation Lead

Strategic AI Transformation Lead

Strategic AI Transformation Lead

Enterprise AI Transformation Lead

Enterprise AI Transformation Lead

Enterprise AI Transformation Lead

Staff Security Engineer, Application Security

Sales Recruiter – Contract

Lead Product Manager