Account Manager

• Develop new business with customers and accounts previously not sold
• Attain monthly and quarterly sales objectives defined by regional manager and corporate senior management
• Develop annual formal business plans and subsequent monthly and quarterly territory reports
• Support case coverage and inventory with peers
• Identify new business opportunities
• Identify product improvement opportunities for sales, marketing, and product development teams
• Maintain technical, product, and disease state knowledge
• Provide consultative support in the OR environment in accordance with product indications
• Operate within defined budgets and Corporate policies and procedures
• Perform sales administrative duties in a timely manner as defined by management

• Develop, align, and implement commodity strategies
• Negotiate and manage supplier agreements
• Engage with the PLC process to ensure alignment with commodity strategies
• Direct new supplier introductions and/or supplier disengagements
• Drive resolution of systemic supply chain issues affecting quality, cost, delivery, or lead time
• Engage with sub-tier suppliers when required
• Develop and present high-level cost reduction opportunities
• Impact customer, operational, project, or service objectives

Supplier Account Management III

• Develop Twist Bioscience's market presence in Western Japan, particularly Kansai (Osaka/Kyoto), Kyushu and Chugoku
• Deliver revenue and drive growth for Twist Bioscience DNA synthesis and Protein sciences product portfolios
• Deliver accurate revenue forecasts throughout the fiscal year
• Monitor competitor products and commercial strategies and escalate competitor activities promptly
• Provide customer feedback on products and identify unmet customer needs for new product development
• Attain quarterly and annual revenue targets
• Deliver accurate and timely territory forecasts
• Develop and manage relationships with new and existing customers and dealers at multiple organizational levels
• Develop contingency and risk mitigation plans for the region
• Develop and execute supply agreements with customers
• Maintain the CRM database with up-to-date information
• Represent the company at relevant trade shows
• Monitor the competitive landscape and introduce new product ideas to internal partners
• Perform additional duties as assigned

Account Manager, DSPS

• Manage, renew, and grow assigned partner accounts
• Collaborate with Renewals Representatives to ensure account retention and negotiate pricing terms
• Create customized account plans and strategies to improve partner retention and expand accounts
• Identify and pursue upselling and cross-selling opportunities
• Collaborate with the Customer Success team to increase engagement and solution utilization
• Build and maintain strong partner relationships, engagement, and satisfaction
• Monitor customer usage patterns to inform renewal and product expansion strategies
• Execute proactive sales tactics to mitigate competitive threats during renewals

Partner Account Manager

• 国公立および私立の主要病院の医師に対し、スペシャリストとして医療機器のコンサルティング型営業活動を行う
• 製品のPR活動を行い、手術手技、臨床データ、医学情報等の製品関連情報を提供する
• 医療のプロフェッショナルである医師のブレーン的存在として活動する
• 予算目標に従い、収益性及び売上の最大化を目指して、医療関係者にストライカー製品の営業活動を行う
• 主な診療科：脳神経外科、整形外科、耳鼻科、外科
• 担当地域：中国地方

Territory Manager

• Manage a territory of existing enterprise-level customer accounts throughout Japan
• Maintain frequent contact with customers to uncover opportunities, encourage upgrades, and cross-sell services
• Track expiring accounts and ensure renewals upon expiration
• Develop strong relationships with new and existing accounts
• Handle billing and support escalations for assigned accounts
• Schedule appointments with outside sales teams for product demonstrations and additional service interest
• Keep account contacts updated in the CRM system
• Educate new contacts about 11:11 Systems products
• Schedule and perform online presentations and demonstrations
• Manage and track sales activities in the CRM system
• Collaborate supportively with colleagues according to the company’s Code of Business Ethics and Company Values
• Handle company data and information according to data-handling agreements, procedures, and policies
• Follow company policies, data privacy practices, annual compliance training, and policy acknowledgements
• Perform additional duties as assigned

Enterprise Account Manager

• Manage a territory of existing enterprise-level customer accounts throughout Japan
• Maintain frequent contact with customers to uncover opportunities, encourage upgrades, and cross-sell services
• Track expiring accounts and ensure renewals upon expiration
• Develop strong relationships with new and existing accounts
• Handle billing and support escalations for assigned accounts
• Schedule appointments with outside sales for product demos and additional service opportunities
• Keep account contacts updated in the CRM system
• Educate new contacts about 11:11 Systems products
• Schedule and conduct online presentations and demonstrations
• Manage and track sales activities in the CRM system
• Collaborate supportively with colleagues in accordance with the company’s Code of Business Ethics and Company Values
• Responsibly handle company data and information according to agreements, procedures, and policies
• Review and follow company policies, data privacy practices, compliance training, and policy acknowledgements
• Perform additional duties as assigned

• Manage a territory of existing enterprise-level customer accounts throughout Japan
• Maintain frequent contact with customers to uncover opportunities, encourage upgrades, and cross-sell services
• Track expiring accounts and ensure renewals upon expiration
• Develop strong relationships with new and existing accounts
• Handle escalations, including unresolved billing or support issues
• Schedule appointments with outside sales for product demonstrations and additional service interest
• Keep account contacts updated in the CRM system
• Educate new contacts about 11:11 Systems products
• Schedule and conduct online presentations and demonstrations
• Manage and track sales activities in the CRM system
• Collaborate with colleagues consistently with 11:11’s Code of Business Ethics and Company Values
• Handle company data according to data handling agreements, procedures, and policies
• Review and follow company policies, data privacy practices, annual compliance training, and policy acknowledgements
• Perform additional duties as assigned