Administration

• Receive, register, and validate customer warranty claims
• Review warranty eligibility and determine claim applicability
• Document rejection reasons when warranty coverage does not apply
• Monitor and follow up on claims through final closure
• Create and manage warranty orders within the system
• Coordinate shipment and receipt of replacement parts
• Monitor response times and ensure service level compliance
• Register warranty claims and warranty orders in the system
• Ensure complete and accurate claim documentation
• Generate customer warranty claim reports and performance metrics
• Collaborate with the Quality team on corrective actions related to customer complaints
• Follow up on corrective actions and validate their effectiveness
• Conduct onboarding and induction training for new employees
• Train and support technical personnel assigned to Warranty Services
• Promote knowledge sharing and best practices within the team

Warranty Administrator

• Manage third party applications used to support Mortgage Cadence products
• Administer Redis, RabbitMQ, Citrix XenApp, and Azure Service Bus
• Perform troubleshooting tasks
• Parse log files
• Patch third party products
• Perform a subset of server administration tasks

Senior Middleware Administrator

• Asignar equipos informáticos a personas de nuevo ingreso y ejecutar procesos de incorporación tecnológica
• Gestionar la renovación de equipos y administrar el inventario para asegurar salidas de almacén
• Atender casos de robo o extravío de equipos
• Administrar el presupuesto anual de adquisición de equipamiento y la compra de licencias
• Coordinar hasta diez proveedores externos por región
• Registrar incidentes en la plataforma Service Now
• Enviar notificaciones automatizadas para la renovación de tecnología
• Colaborar con la administración de edificios para alinear la infraestructura física y los espacios de trabajo con las necesidades operativas
• Migrar la gestión de un archivo básico de Excel hacia un control avanzado de bases de datos
• Cumplir las metas mensuales de entrega de equipos
• Mantener una atención al usuario de excelencia
• Generar tableros de control y presentaciones ejecutivas de alto nivel

Administrador de Equipos Tecnológicos y de Edificios

• Maintain, audit, and update employee records in HRS platforms
• Manage complex contracts, job changes, absences, terminations, payroll inputs, and organizational data
• Perform compliance reviews, internal controls, reporting, and audit support
• Coach colleagues and resolve escalations
• Partner with HR, Legal, Payroll, and Centers of Excellence
• Identify improvements and support automation, system updates, and HR projects

Employee Administration Specialist

• Administrar y ejecutar los procesos de pre-nómina y administración de personal
• Integrar incidencias, pagos y movimientos laborales para asegurar una compensación precisa y oportuna
• Fungir como punto de contacto durante el onboarding
• Atender requerimientos administrativos relacionados con contratos, prestaciones, vacaciones, altas, bajas y cambios de personal
• Gestionar los sistemas Workday y Revolution
• Realizar y enviar la pre-nómina, actualizando los sistemas con información completa, correcta y oportuna
• Brindar atención al personal para resolver dudas sobre administración de personal y nómina
• Controlar y administrar la documentación y expedientes del personal
• Atender auditorías internas y externas e inspecciones de la STPS e IMSS
• Generar y analizar indicadores de administración de personal
• Responsabilizarse de los programas nacionales de semillero de talento
• Coordinar la comunicación interna sobre procesos de administración de personal y cambios organizacionales

Personnel Administration Analyst

• Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses
• Develop, test, debug, document, maintain, modify, and install programs
• Conduct inquiries for new information systems meeting current and projected business needs
• Write functional and technical specifications for application development, enhancements, and testing
• Analyze user requirements, procedures, and problems to improve existing systems
• Prepare project plans, implementation schedules, and project schedules
• Confer with organizational units to determine requirements
• Develop and maintain computer programs for storing, locating, and retrieving documents, data, and information
• Write programs that interface with other system equipment
• Devise sample input data and test program accuracy
• Assist with application rollouts and user acceptance training
• Resolve questions regarding program intent, input acquisition, time sharing, output requirements, coding, modifications, and internal checks/code reviews
• Adhere to development framework standards
• Maintain documentation for the responsible area
• Provide project status updates
• Recommend and conduct training
• Maintain positive relationships with employees, customers, and vendors
• Serve as an escalation point for troubleshooting issues
• Follow safety, health, and company security policies
• Perform other assigned duties

Application Administrator, Blue Prism Enterprise Administrator

• Process orders and oversee related activities of third-party vendors
• Ensure orders flow effectively through systems and processes according to customer service standards
• Fulfill orders, including order entry, administration, and shipping
• Develop capacity plans for build-to-stock and/or build-to-order environments
• Maintain adequate inventory levels to maximize customer satisfaction and minimize cost
• Prepare and maintain volume and demand planning analyses
• Prepare supply and production schedules using internal and external information
• Establish and effectively manage an order backlog

Administration jobs in Mexico