Administrative Assistant

• Answer incoming calls, return messages, verify approved client identifiers and safe contact preferences, and route callers to appropriate staff
• Provide information about next steps using approved scripts and procedures
• Identify stated immediate danger or urgent needs and immediately transfer clinical or safety concerns to qualified staff
• Monitor shared referral queues, inboxes, voicemail, and schedules for duplicate referrals, missing information, deadlines, and unassigned work
• Schedule and reschedule secure-video and in-person appointments
• Maintain rapid-access appointment availability and schedule clients into appropriate local handoff appointments
• Assist clients with accessing the HIPAA-configured intake packet and provide approved links and instructions
• Provide nonclinical assistance with intake materials without requiring electronic materials for service access
• Send appointment confirmations and reminders and document contact attempts in electronic medical record systems
• Track unreachable clients and canceled, missed, or incomplete appointments for follow-up
• Use electronic health records, scheduling systems, document management platforms, communication systems, phone systems, and other technology
• Troubleshoot routine system issues and escalate unresolved technical or workflow concerns
• Verify receiving Care Manager acceptance before reassigning clients to their home county and local Care Manager
• Maintain scripts, contact lists, provider information, downtime materials, reports, meeting materials, and onboarding resources
• Provide responsive, respectful, and trauma-informed customer service while managing frequent calls, interruptions, sensitive information, and competing priorities
• Support Call Center and local TASC staff with administrative coordination and workflow needs
• Perform other duties as assigned

Call Center Administrative Assistant

• Maintain multiple calendars and schedule appointments
• Coordinate and schedule meetings and prepare meeting agendas
• Coordinate travel and accommodation logistics and prepare travel itineraries
• Screen incoming calls, emails, letters and visitors
• Answer routine questions and provide information on behalf of the manager
• Sort and distribute incoming mail and prepare outgoing mail
• Route or answer routine correspondence
• Communicate management’s instructions or desires and initiate follow-up action
• Furnish and obtain information from executives or outside representatives
• Prepare reports by gathering and summarizing data from multiple sources
• Compose and produce correspondence, reports and presentations using word processing, graphics and spreadsheet software
• Organize and maintain electronic and hardcopy office files and records
• Prepare and submit expense reports with supporting documentation and accurate coding
• Transcribe dictation, including technical or confidential subjects
• Perform other duties as assigned

Senior Administrative Assistant

• Provide administrative and secretarial support to multiple executives, senior leaders, and their teams
• Manage calendars, meeting coordination, correspondence, supplies and equipment ordering, and day-to-day business support
• Plan and coordinate meetings and events, including scheduling, logistics, materials, agenda support, and action-item follow-up
• Support recruiting and onboarding activities for newly hired employees
• Provide administrative support for ongoing business initiatives, including tracking deliverables, preparing routine materials, and coordinating updates
• Manage confidential information, communications, and documentation professionally and promptly
• Collaborate with administrative partners, functional teams, and internal peers to support consistent, efficient administrative processes

Senior Administrative Assistant – Branded Credit Cards

• Prepare, maintain, and update reports and documents using Microsoft Excel and Word
• Complete provider enrollment and credentialing applications for multiple payors
• Coordinate document signatures and facilitate communication between Directors and Vice Presidents
• Manage inter-office mail, document scanning, and secure handling of confidential materials
• Support departmental projects, including denial resolution activities and inventory tracking
• Utilize Adobe Pro and internal systems/portals for document management and data entry
• Maintain organized records and ensure timely completion of assigned administrative tasks

Provider Enrollment Administrative Assistant

• Provide integral administrative support to Duke Energy's Government & Community Relations department for North Carolina
• Support four district managers and vice presidents in community and government relations work
• Prepare correspondence, reports, presentations, agendas, and minutes using Word, PowerPoint, and Excel
• Prepare and update functional reports and records compiled from multiple sources
• Receive, screen, and direct incoming calls, visitors, mail, and email
• Maintain files and calendars
• Arrange business travel, coordinate meeting arrangements, and track expenses
• Support regional volunteer coordination
• Assist with social media monitoring
• Support North Carolina storm/emergency preparedness plans before, during, and after events
• Manage foundation grant inquiries and processing
• Process invoices
• Monitor and manage emails and calls into the NC Environmental Justice account
• Assist with time entry for the North Carolina State President's organization
• Maintain accurate community relations managers' key contact lists
• Update individual budget reports for community relations managers

Senior Administrative Specialist – Public Relations Assistant

• Answer the telephone
• Prepare, edit and compose correspondence
• Maintain and establish reports or files
• Provide information and resolve problems where multiple non-standard solutions are available
• Schedule, coordinate and make arrangements for meetings
• Gather data, type and consolidate reports
• Complete special projects and perform special tasks such as budgeting and/or variance reporting
• Organize or direct workflow
• Perform other duties as assigned
• Provide administrative support to an executive or division by performing an unlimited range of complex duties

Executive Administrative Assistant

• Perform general office duties and basic routine clerical and secretarial duties in a clinical environment
• Prepare and type routine correspondence, form letters, and reports
• Answer and route telephone calls
• Greet visitors and patients and direct them as needed
• Set up and maintain filing systems and basic databases
• Complete forms and reports for company offices, vendors, and agencies
• Record meeting minutes and provide resulting documents
• Prepare purchase orders using appropriate software
• Assist with accounts receivable and accounts payable functions
• Distribute incoming mail
• Maintain calendars and daily schedules
• Schedule appointments and arrange meetings
• Maintain office forms and supply inventory
• Assist with personnel administrative functions
• Act as backup to other clerical personnel
• Collect Patient Statistical Profile and Continuous Quality Improvement data
• Assist with month-end reporting
• Audit records for compliance with medical records standards
• Maintain hospitalization and patient travel records
• Prepare medical records for fax or mail related to travel, transplant, and disability
• Organize patient travel and provide requested medical records
• Coordinate transient patient paperwork
• Coordinate transfer placements and confirmations with the Clinical Manager
• Confirm admissions paperwork is completed and sent to designated departments
• Assist with medical appointment referrals and scheduling
• Assist with transportation coordination and referrals
• Ensure data entry is completed for Crown Web, ESRD 2728, ESRD 2746, and PART
• Travel between assigned facilities and community locations as needed
• Perform other duties as assigned

Administrative Assistant jobs in North Carolina

Call Center Administrative Assistant

Senior Administrative Assistant

Senior Administrative Assistant – Branded Credit Cards

Provider Enrollment Administrative Assistant

Provider Enrollment Administrative Assistant

Senior Administrative Specialist – Public Relations Assistant

Executive Administrative Assistant

Clinic Administrative Assistant