Advocate

• Conduct intakes and interview clients, particularly clients requiring in-language services
• Assist with case development and fact-gathering
• Collaborate with attorneys, community advocates, paralegals, and other staff on client and organizational advocacy goals
• Provide administrative support with client data and documents
• Provide advocacy support at meetings with clients and groups of clients
• Provide logistical support so clients can attend necessary appointments or appearances
• Under attorney supervision, provide legal advice and brief services at Housing Rights legal clinics and other clinics
• Accompany clients to meetings, interviews, appointments, and appearances, either offsite or virtually
• Support clients in exercising their rights and accessing needed resources
• Serve as an in-language point of contact for Housing Rights clients
• Maintain accessible Chinese-language contact services using communication platforms determined by client community needs
• Provide interpretation and translation for clients and ALC staff
• Develop and maintain relationships with community members and partners
• Collaborate with allies and organizations in joint community efforts and initiatives
• Conduct community outreach about tenant rights and develop educational materials
• Participate in community coalitions and represent ALC in community outreach and engagement opportunities

Community Advocate – Housing Rights Program

• Make outbound calls to members based on identified health interventions or quality initiatives
• Build rapport with members by communicating personal experience as a member and peer
• Provide health education and encourage positive behavior changes
• Coach members to create and implement strategies that minimize risks associated with common health conditions
• Encourage and assist members who encounter obstacles to seeking care
• Provide peer support, guidance, advocacy, resources, encouragement, and listening support for individuals facing mental health, addiction, or other life challenges

Junior Peer Advocate

• Investigate, analyze and respond to highly complex claims addressed to Management, forwarded to Corporate Offices, or escalated from other lines of business
• Manage a high volume of claims and resolve multiple customer inquiries simultaneously
• Answer incoming calls, chats, emails and voicemails from customers and contractors according to guidelines
• Provide assistance with inbound call volume and back office work as needed in other areas
• Manage an assigned caseload for expedited handling and closure
• Manage relationships between Brokers, Sales Field and Homeowners related to claim activity
• Offer and explain terms and conditions of claim options, denials, cash outs, replacements, reimbursements and outside reimbursements
• Process payment requests
• Pilot innovative company initiatives
• Represent as a Subject Matter Expert

Claims Advocate Specialist

• Serve as a public expert on wildlife connectivity and conservation, focusing on urban sprawl, habitat loss, and climate change
• Research and draft comment letters, reports, policy documents, factsheets, and educational materials for social media
• Support strategic policy positions and initiatives benefiting freshwater systems and wildlife connectivity
• Give presentations at public hearings for decision-makers
• Work with local planning staff
• Participate in media interviews
• Build alliances with environmental, community, environmental justice, and frontline groups
• Collaborate with lawyers, scientists, organizers, and media professionals
• Challenge poorly planned, destructive developments
• Advocate for proactive, environmentally protective land-use policies
• Perform other job-related duties as assigned

Wildlife Conservation Advocate

• Manage workers' compensation claims for clients from various stages of the claim’s lifecycle
• Follow select claims from inception through closure, ensuring optimal outcomes for clients
• Serve as primary escalation point for carrier and TPA concerns, advocating aggressively for client interests
• Monitor claim reserves, settlement negotiations, and medical management decisions
• Coordinate with insurance carriers, TPAs, medical providers, and legal counsel as needed
• Partner with clients across various industries to build and refine their workers' compensation programs
• Analyze claim trends and loss patterns to identify industry-specific and client-specific risk factors
• Develop customized risk management strategies addressing unique exposures across different business operations
• Provide guidance on return-to-work programs tailored to each client's operational environment and workforce needs
• Conduct comprehensive claim reviews and present actionable findings to the client
• Build and maintain strong relationships with client contacts, from HR managers to corporate risk managers
• Collaborate closely with the dedicated claims director and account service teams to ensure seamless client service delivery
• Participate in client meetings, renewal presentations, and strategic planning sessions
• Serve as subject matter expert on industry workers' compensation exposures

Advocate jobs in California

Community Advocate – Housing Rights Program

Junior Peer Advocate

Claims Advocate Specialist

Wildlife Conservation Advocate

Workers Comp Claims Advocate