Affiliate Manager

• Map priority regions, partner segments, and target accounts with the Head of Owned Media
• Source and qualify affiliates based on audience fit, traffic quality, commercial potential, and brand suitability
• Manage prospects through outreach, negotiation, onboarding, activation, and first performance review
• Re-engage, expand, or exit existing partners based on contribution and strategic fit
• Negotiate commission structures, fees, placements, deliverables, tracking requirements, and review points
• Model expected cost and return before committing spend or recommending exceptions
• Document terms and coordinate approvals, contracts, and handoffs
• Review underperforming deals and recommend renewal, renegotiation, or exit
• Set tracking and attribution requirements and verify links, codes, and reporting access
• Reconcile partner-reported activity with internal traffic, sales, and commission data alongside Analytics & Data and Finance
• Investigate discrepancies, low-quality traffic, and conversion changes through resolution
• Turn performance reviews into actions on partner mix, terms, creative, placement, or budget
• Maintain a current deal pipeline with ownership, stage, expected value, next step, and decision date
• Establish onboarding, briefing, compliance, and performance-review standards
• Coordinate deal governance and measurement with the Influencer Partnerships Specialist
• Monitor partner content about PFM for accuracy, brand suitability, and compliance
• Verify agreed placements and deliverables go live on time and keep offers, promo codes, creatives, and campaign details current
• Work with Analytics & Data, Marketing, Strategic Initiatives, and leadership to complete deals and tracking work

• Oversee the end-to-end hands-on management of Insurance Broking Accounts (IBA)
• Liaise between Finance, broking and Client Solutions to ensure efficient processing of financial transactions
• Monitor and manage collections and ensure timely receipt of funds from clients and brokers
• Ensure prompt settlement of balances
• Allocate incoming cash accurately across multiple accounts and transactions
• Perform regular account reconciliations and resolve discrepancies
• Lead credit control activities and manage aged debt
• Improve cash collection performance
• Resolve accounting queries with brokers, finance teams and external counterparties
• Monitor cash flow across broking accounts and identify potential risks or delays
• Ensure compliance with FCA CASS rules, internal controls and company policies where applicable
• Produce management information and reports on aged debt, cash allocation, reconciliations and outstanding balances
• Support process improvements and drive efficiencies

Associate Partner – IBA & Credit Control

• Act as the most senior People Business Partner in the absence of the Head of People Talent and Operations
• Advise and constructively challenge senior leaders on people decisions
• Lead people activity across the full employee lifecycle, including workforce planning, onboarding, performance, talent, succession, reward, engagement and employee relations
• Manage complex employee relations matters in line with employment law, company policy and best practice
• Coach and develop leaders to build confident, inclusive and high-performing teams
• Support organisational change, acquisitions, integrations and TUPE processes
• Use people data and insight to identify trends and opportunities for improvement
• Embed People policies, processes and initiatives across the business
• Lead and contribute to People projects improving the team member experience and supporting business objectives
• Provide guidance and support to the wider People Business Partner team
• Provide leadership cover for the Head of People Talent and Operations when required
• Remain adaptable and solution-focused as business priorities evolve

Senior Business Partner

• Own the recruitment lifecycle from initial scoping through interviewing, offer management, and candidate onboarding
• Source passive talent through LinkedIn, networking channels, and referrals
• Build diverse candidate pipelines
• Partner with business leaders as a trusted advisor
• Provide data-backed insights and guide recruitment strategy
• Design structured interview packs and assessment criteria
• Drive diversity and inclusion initiatives throughout the hiring funnel
• Analyze recruitment data and pipeline metrics
• Identify bottlenecks and optimize recruitment process performance
• Represent Faculty at industry events, conferences, and meetups to amplify its employer brand

Talent Partner

• Lead and develop the Debt Advisory proposition
• Build and maintain relationships with banks, alternative lenders, private credit funds and other funding providers
• Advise clients on debt raising, refinancing, acquisition finance, asset-based lending, structured finance and wider funding solutions
• Identify and convert new business opportunities through existing networks and market relationships
• Work with Corporate Finance, Audit, Tax and Business Advisory teams to deliver joined-up client solutions
• Lead client pitches, funding negotiations and transaction execution
• Manage and develop junior team members through coaching, guidance and technical expertise
• Contribute to the growth and strategic development of the Advisory practice
• Represent Bishop Fleming through networking, events and thought leadership activity

Debt Advisory Partner

• Deliver excellent frontline housing management services to customers
• Manage complex customer enquiries and provide clear solutions and next steps
• Support customers experiencing safeguarding concerns, domestic abuse, financial hardship and other complex needs
• Build trust and confidence through compassionate and effective communication
• Collaborate with internal teams and external agencies to achieve positive outcomes
• Promote and support digital services and innovative solutions
• Use customer feedback, data and insights to identify service improvement opportunities
• Take ownership of customer journeys and ensure customers feel listened to, respected and valued
• Manage a varied caseload and build relationships with customers, colleagues and external partners
• Contribute to Stonewater’s Customer Promise and continuous service improvement

Customer Partner – Damp and Mould

• Own the full customer lifecycle from initial scoping and implementation through ongoing value realization, adoption, and new use cases
• Manage delivery according to Hawk's best practices and methodology
• Build plans, track progress, and report clearly
• Design and drive joint success plans aligned with client business objectives and regulatory context
• Own commercial outcomes, including GRR and NRR, and revenue recognition outcomes where applicable
• Monitor usage and performance and turn findings into optimization work
• Use AI and agentic AI tools for QBR preparation, account insight, and reporting
• Participate in pre-sales conversations as a delivery and value-creation subject matter expert
• Build and maintain executive relationships across customer accounts
• Run governance calls and QBRs

Customer Value Partner

• Own the end-to-end customer journey for key strategic accounts, from launch through long-term value realisation
• Build multi-threaded relationships across HR, executive sponsors, business leaders, department partners, and line managers
• Partner with executive sponsors to broaden engagement and translate learning outcomes into measurable business impact
• Create and run joint success plans and customer discovery workshops covering outcomes, milestones, governance, and success metrics
• Maintain an operating rhythm to drive progress
• Lead Executive Business Reviews and Quarterly Business Reviews
• Demonstrate value realised, celebrate shared wins, and course-correct where needed
• Translate delivery outcomes into proof through learner projects and impact stories
• Partner with onboarding and implementation counterparts to ensure smooth launches and strong first 90 days
• Maintain strategic oversight as programmes run
• Collaborate with Sales and Business Value Consultants to strengthen the value narrative
• Act as an internal voice of the customer, aligning Delivery, Product, and Support to remove barriers and improve customer experience
• Re-engage the Strategic Account Executive when expansion or renewal opportunities are identified

Customer Value Partner, Strategic Accounts

• Execute the enablement strategy by designing modern blended learning frameworks, manager playbooks, and operational toolkits
• Use AI workflows to produce scalable micro-learning content
• Decide between in-house production and targeted external partners
• Partner with the People Team and functional leaders to identify skill gaps from talent calibration and operational data
• Translate insights into capability frameworks for Commercial, Customer, and Operations teams
• Feed programme outputs into succession planning and high-potential talent pathways
• Own capability journeys for line managers and emerging leaders
• Design and launch lifecycle-based training on performance management, policies, and difficult conversations
• Build plug-and-play playbooks for People Partners and managers
• Develop cross-functional skills programmes aligned to the Career Framework
• Embed Ocado Retail values and inclusive leadership
• Facilitate new manager bootcamps, feedback workshops, leadership modules, and other organisational initiatives
• Deliver learning through workshops, webinars, on-the-job learning, digital modules, guides, and videos
• Track adoption, behaviour change, and business impact
• Iterate programmes based on evaluation data and learner feedback

Talent Enablement Partner

• Serve as the main client point of contact for investigative sites throughout the study lifecycle
• Manage site start-up activities through activation
• Build and retain investigator site relationships and provide support from site recommendation through study closeout
• Support country and site selection activities by providing local intelligence and collaborating with stakeholders
• Conduct site-level start-up activities, including PTA, activation checklist coordination, ICD finalization, and SIV as applicable
• Coordinate site initiation training and collect or complete required activation documentation and systems
• Ensure site readiness for first subject first visit in partnership with site monitors
• Coordinate resolution of escalated site issues, including vendor, contracts, and payment issues
• Support investigational product and ancillary supply strategies throughout the study lifecycle
• Plan and support site recruitment, enrollment, and investigator responses to recruitment issues
• Maintain regular communications with investigator sites and track recruitment, data entry, performance metrics, and study feedback
• Coordinate country or local registry completion with local RA, CTRO, and SAP stakeholders
• Act as the operational point of contact for site-level questions and escalate issues as appropriate
• Review site monitoring reports and support ICD document revisions and submissions
• Maintain site-level systems and alignment across EDC, Shared Investigator Platform, Site Profile, and other applicable systems
• Review and update Site Management Organization Assessments and continuity or contingency plans
• Manage site practices that differ from client practices and liaise with study management and process owners
• Oversee site deliverables including data cuts, interim analyses, database locks, and investigator signatures
• Follow study oversight plans and implement risk mitigations
• Support decentralized capabilities such as home health, ePRO, and DTP
• Assure quality and consistency of monitoring delivery and drive efficiencies and best practices
• Support positive investigator relationships and escalate training or compliance concerns
• Provide local intelligence and input into site recommendations and performance metrics
• Support local requirements for importation and exportation of investigational products and ancillary supplies

Affiliate Manager jobs in United Kingdom