Analyst

• Support Business Banking clients and internal partners with account maintenance, day-to-day service inquiries, and administrative activities
• Understand client business requests and needs, execute solutions, and provide relevant recommendations
• Validate Digital Business Onboarding applications for Business Banking, Personal Banking, and Imperial Service segments
• Interact with clients and internal partners by phone, email, and video conferencing
• Coordinate changes to account information, signing authorities, and existing Cash Management products
• Record servicing activities accurately in appropriate tools
• Offer solutions, resolve or escalate client issues and concerns
• Support non-sales calling campaigns, client call-outs, initiatives, projects, and AML remediations
• Capture and validate clients’ financial information and documentation in accordance with CIBC policies and procedures
• Conduct due diligence before credit recommendations and product sales
• Identify sales opportunities and refer them to Business Advisors or appropriate internal partners
• Promote digital banking options, including ATM, Mobile, and SmartBanking for Business
• Work with internal partners to proactively meet client needs

Business Banking Analyst, Bilingual

• Support Business Banking clients and internal partners with after-sales activities
• Handle account maintenance requests, day-to-day service inquiries and ad hoc administrative activities
• Understand client business requests and needs, execute solutions and provide relevant recommendations
• Work with internal partners to proactively meet clients’ needs
• Validate Digital Business Onboarding applications for Business Banking, Personal Banking and Imperial Service segments
• Coordinate and execute changes to account information, signing authorities and existing Cash Management products via phone, email and video conferencing
• Record servicing activities accurately in appropriate tools
• Offer solutions, resolve or escalate client issues and concerns
• Support non-sales calling campaigns, administrative activities, client call-outs, initiatives, projects and AML remediations
• Capture and validate clients’ financial information and ensure documentation complies with CIBC policies and procedures
• Conduct due diligence before making credit recommendations and completing product sales
• Identify sales opportunities and refer them to Business Advisors or appropriate internal partners
• Promote digital banking options, including ATM, Mobile and SmartBanking for Business
• Report to the Team Leader, Business Banking

Business Banking Analyst

• Analyze and identify user needs, work on mandates to collect, process and analyze data, and ensure operationalization through cross-sector coordination
• Build and develop complex reports using database management systems and make recommendations to support decision-making
• Identify opportunities to improve work methods and processes, and recommend improvements to data management tools
• Help clients define their needs, make recommendations and provide advice for selecting, implementing and using data management tools
• Do research and perform descriptive and diagnostic analyses to ensure optimal data use and make recommendations in line with business issues and needs
• Collect, process, analyze and interpret data from different channels and databases
• Provide guidance and support to clients for analytics solution mandates
• Prepare recommendations, solutions and action plans based on organizational objectives and priorities
• Serve as a data use resource for stakeholders and present analysis results

Data Valorization Analyst

• Support the team with daily treasury activities and liquidity monitoring
• Consolidate daily cash flow forecasts from iA’s business sectors to ensure optimal liquidity levels
• Contribute to multidisciplinary projects aimed at improving treasury practices, processes, controls, and systems
• Maintain performance indicators and update dashboards
• Participate in process automation and the effective use of technological systems and tools
• Analyze and validate financial information
• Collaborate on multidisciplinary projects and interact with various English-speaking teams, partners, and stakeholders

Treasury Analyst, Student

• Support crossing requests, maintenance work, and other operational Lands and Right-of-Way activities
• Coordinate document execution, filing, retention, scanning, indexing, transfer, and disposition
• Maintain accurate land records, agreements, stakeholder information, databases, and document repositories
• Prepare routine correspondence, notifications, reports, and operational support materials
• Research property ownership, agreements, stakeholders, surveys, and other basic land-related information
• Follow established procedures and develop foundational Land knowledge
• Escalate legal, regulatory, contentious, or non-routine matters appropriately
• Support field activities, stakeholder meetings, land title or Crown work, service-provider meetings, and site visits as needed

Lands and Right-of-Way Analyst

• Analyze financing files and formulate recommendations describing financing and follow-up conditions and required guarantees
• Perform variable credit control as needed
• Conduct periodic reviews of financing files
• Provide analysis, guidance and prevention related to risk management operations and activities
• Perform complex financial analysis for non-retail client segment files
• Draw up financial packages
• Serve as a resource person for financing files
• Work closely with colleagues and partners involved in financing files
• Manage complex situations using in-depth business-area knowledge

Financing Analyst

• Analyze and identify user needs and work on complex mandates to collect, process and analyze data, taking into account the specifics of their operationalization and ensuring coordination during the rollout
• Develop and improve reports and tools for interpreting operationally and conceptually complex data to influence the sector's strategic decision-making
• Target opportunities to improve work methods and processes, and recommend improvements to data management tools
• Serve as specialist advisor to help teams understand and prioritize their needs, and identify solutions in terms of collecting, processing, analyzing and interpreting data
• Perform descriptive and diagnostic data analyses for a wide range of complex mandates and make recommendations to the relevant decision-making bodies from a data collection, processing and analysis perspective
• Serve as a data use specialist advisor and subject matter expert for various stakeholders, and as a resource person and coach for decision-making bodies
• Interact with stakeholders in other fields to understand and communicate issues, and influence decision-making

• Analyze and identify user needs and work on complex mandates to collect, process and analyze data, taking into account operationalization specifics and ensuring coordination during rollout
• Develop and improve reports and tools for interpreting operationally and conceptually complex data to influence strategic decision-making
• Target opportunities to improve work methods and processes, and recommend improvements to data management tools
• Serve as specialist advisor to help teams understand and prioritize needs, and identify solutions for collecting, processing, analyzing and interpreting data
• Perform descriptive and diagnostic data analyses for complex mandates and make recommendations to decision-making bodies from a data collection, processing and analysis perspective
• Collect, process, analyze and interpret data from different channels to support informed business decisions
• Lead stakeholders in projects involving analytical solutions and complex strategic data interventions
• Serve as a data use specialist advisor, subject matter expert, resource person and coach for decision-making bodies

• Manage customer accounts to support departmental collection goals, including reducing overdue balances and days sales outstanding (DSO)
• Follow up with customers by email or phone regarding overdue balances and payment timelines
• Partner with customers to resolve past-due accounts, remittance deductions, and other accounts receivable issues
• Perform account reconciliations, including cash-on-account reviews, to ensure customer balances are accurate
• Research and respond to internal inquiries related to customer account status, payment activity, and outstanding balances
• Collaborate with Billing, Legal, Customer Success, and other internal teams to resolve account issues and support timely collections
• Prepare and maintain accurate collection notes, account updates, and reporting to support visibility into outstanding receivables
• Identify opportunities to improve collection processes, customer communication, and overall accounts receivable efficiency
• Report to the Accounts Receivable and Billing Manager
• Collaborate with the Billing Coordinator regarding job assignments

Collection Analyst

• Identify business needs, opportunities, and areas for improvement with the Chief Strategy Officer and business leaders
• Translate business objectives and operational challenges into business requirements and practical solutions
• Analyze processes, systems, and workflows to identify inefficiencies, gaps, and improvement opportunities
• Participate in the design, development, testing, and implementation of business solutions
• Serve as a business subject-matter resource for strategic initiatives and technology projects
• Work within Cognition to identify issues, develop requirements, and support system improvements
• Assess upstream and downstream impacts of changes in Cognition and connected systems
• Contribute to the evolution of MutualONE’s underwriting architecture, including ARS and the BMS
• Analyze information movement between ARS, the BMS, Cognition, and supporting systems
• Identify system gaps and inconsistencies and work with IT and vendors on solutions
• Review proposed system changes from business and underwriting perspectives
• Document system interactions, workflows, and business requirements
• Provide Agents with training, Q&A support, and guidance
• Develop and maintain agent training materials and reference guides
• Gather agent feedback and translate recurring issues into improvements
• Review, document, simplify, standardize, automate, and improve business processes
• Facilitate current-state process discussions and develop future-state solutions
• Monitor implemented solutions and recommend further improvements

Analyst jobs in Canada

Business Banking Analyst, Bilingual

Business Banking Analyst

Data Valorization Analyst

Treasury Analyst, Student

Lands and Right-of-Way Analyst

Financing Analyst

Data Valorization Analyst

Data Valorization Analyst

Collection Analyst

Strategic Business Solution Analyst