Billing Specialist

• Ensure all orders received comply with company policy and accounting regulations
• Book sales orders and create sales invoices accurately, submitting them to customers for payment
• Recognise revenue in accordance with company policy and accounting regulations
• Deal with queries relating to orders and invoices
• Reconcile month-end reports and maintain a clear understanding of deferred revenue balances
• Manage the process from entering customer orders through invoice submission and revenue recognition
• Report to the Revenue Supervisor

Billing and Revenue Specialist

• Own product direction for metering, aggregation, and rating in GitLab's usage billing pipeline
• Manage Zuora and CustomersDot integrations that turn usage into invoiced revenue
• Make onboarding new credit-consuming capabilities repeatable
• Partner with product teams on instrumentation, usage metering, pricing, and launch-day billability across GitLab.com, self-managed, and GitLab Dedicated
• Prioritize pipeline scalability, performance, and reliability against new capability enablement
• Own billing defect detection and remediation before errors reach customer invoices
• Support the Monetization Platform and Infrastructure team by framing problems and prioritizing platform investments against operational risk
• Define and track billing accuracy, pipeline reliability, cost to serve, and time to monetize metrics

Senior Product Manager, Billing Engine – Platforms Monetization

• Audit all incoming carrier invoices, including FedEx, UPS, DHL Express, PostNL, and Deutsche Post
• Review invoices for surcharges, dimensional weight corrections, address corrections, duty and tax back-charges, and other incorrect charges
• Identify and dispute unjustified carrier charges and follow up until resolution
• Track disputed charges and ensure agreed credits are received
• Ensure legitimate carrier charges are re-billed to the correct customer
• Monitor and drive collection of open billing items
• Own customer-side billing, including shipment and service invoicing, credits, refunds, dunning, and collection of unpaid balances
• Communicate with carrier billing and account teams
• Prepare analyses for carrier rate negotiations with the Managing Director
• Define requirements and priorities for the internal billing module
• Work with software developers on billing requirements, specifications, testing, and rollout
• Support automation of invoice import, audit rules, and customer re-billing
• Functionally lead the part-time Billing Specialist
• Document all billing processes
• Prepare monthly reports for the Managing Director
• Identify opportunities to replace manual checks and spreadsheets with automated billing processes

Freight Audit & Billing Manager

• Share responsibility for leading, coaching and developing the recruitment team
• Support team performance, progression and day-to-day activity
• Drive billing, business development and overall commercial performance
• Build and maintain client relationships across the European technology market
• Provide market insight and develop long-term client partnerships
• Identify and win new business through networking, referrals, proactive outreach and wider business relationships
• Manage a personal recruitment desk, develop clients, win business and deliver placements
• Identify opportunities to expand into new European markets
• Support high-quality recruitment processes from initial brief through offer and placement
• Coach consultants in delivery, business development and commercial skills
• Shape priorities and support the European business growth strategy
• Maintain accurate CRM records and ensure compliance with GDPR, employment law and internal standards
• Contribute to a high-performing, collaborative and inclusive team culture

Billing Manager

• Define and evolve product vision, strategy, and roadmap for a technical product or platform within Billing and Payments
• Establish success measures, track performance, and use data to inform prioritization and strategic tradeoffs
• Lead discovery, framing, and test-and-learn activities to validate customer, business, and operational assumptions
• Partner with engineering to shape platform direction and evaluate architectural and operational tradeoffs
• Prioritize work across features, defects, resiliency, and technical debt
• Translate complex business and customer problems into sequenced product investments with clear value, dependencies, and measurable outcomes
• Represent customer, user, and enterprise needs using customer insight, market context, operational signals, and stakeholder input
• Drive alignment across business, technology, design, and operational partners
• Manage and prioritize the backlog to support iterative delivery and strategic outcomes
• Author, refine, test, and accept stories as needed
• Communicate product direction, tradeoffs, progress, and outcomes to stakeholders and leadership
• Own product direction, prioritization, lifecycle, and outcomes for complex Billing and Payments platform capabilities

Digital Product Manager – Billing & Payments

• Own product marketing for the Billing product group
• Report to the VP of Product Marketing
• Build customer and market insight through research, customer conversations, usage signals, competitive intelligence, and commercial feedback
• Define positioning, messaging, segmentation, proof points, and the product story
• Lead launches, commercial initiatives, and change programs from strategy through readiness, channel activation, adoption, advocacy, and learning
• Build go-to-market plans with defined audiences, owners, trade-offs, and measures
• Partner with Product, Engineering, Finance, Sales, Solutions, Customer Success, and Support on priorities, packaging, enablement, and customer outcomes
• Equip commercial teams and partners with stories, talk tracks, proof, and practical guidance
• Bring market insight into product, packaging, pricing, and go-to-market decisions
• Set objectives and measures for adoption, retention, and commercial impact
• Use data and opportunity sizing to make practical recommendations
• Use AI for research, synthesis, analysis, competitive intelligence, workflow automation, and product marketing quality

Billing Specialist jobs in United Kingdom

Billing and Revenue Specialist

Senior Product Manager, Billing Engine – Platforms Monetization

Freight Audit & Billing Manager

Billing Manager

Digital Product Manager – Billing & Payments

Product Marketing Lead, Billing