Business Analyst

• Develop and maintain annual budgets, forecasts and commercial plans for the Consumer and Small Business portfolio
• Monitor performance against plan and identify variances, risks and corrective actions
• Analyse customer, product, revenue, margin, ARPU, acquisition and churn performance
• Evaluate products, propositions and commercial initiatives to improve customer value, revenue growth and market competitiveness
• Conduct scenario analysis and commercial modelling for pricing changes, product developments, market trends and strategic initiatives
• Create and maintain customer segmentation models and performance dashboards
• Analyse customer behaviour, usage patterns and purchasing trends
• Monitor competitor activity, market developments and telecommunications industry trends
• Provide recommendations to strengthen commercial performance and customer value propositions
• Provide constructive commercial challenge on proposals, initiatives and investment decisions
• Support business cases, commercial assessments and recommendations for products, propositions, pricing initiatives and strategic investments
• Build stakeholder relationships across Commercial, Finance and Operational teams
• Identify emerging commercial risks and opportunities
• Improve reporting, analytical methodologies and performance measurement frameworks
• Produce executive-level reporting and presentations for Commercial Leadership and strategic governance forums

Explore Commercial Insights Analyst at JT Group Limited. Review requirements and application details.

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