Business Analyst

• Collect, develop, analyze, document and communicate business needs and requirements
• Liaise and collaborate with technology and business organizations
• Assess assignment needs through direct interaction with management, leadership, technology, business and customers
• Analyze requirements and develop specifications, storyboards and prototypes for integrated solutions
• Support or lead highly complex business and technical processes across multiple departments or lines of business
• Serve as a subject matter expert and potentially lead large-scope projects
• Provide technical expertise across business functions and understand relationships between business, data and technology
• Manage collection, analysis, documentation and coordination of multiple business and technical requirements
• Facilitate planning and requirements-gathering sessions with business partners
• Establish business-partner relationships and manage innovative solution development and implementation
• Provide technical coaching and mentoring to less experienced team members
• Research and apply best practices to technology solutions
• Define business needs, align them with priorities and assess impacts on other processes
• Advise business partners on options, technical limitations, risks and cost-benefit considerations
• Oversee requirements documentation and participate in prototype development
• Collaborate with project managers across requirements, design, testing, implementation and maintenance
• Support development and execution of test/use cases
• Define when to employ automation and determine its impact
• Participate in, facilitate and lead project meetings and sessions
• Support complex reports and report requirements
• Analyze and provide production support for complex or escalated issues
• Partner with technology development to provide solutions
• Provide support through the warranty period when needed

Senior Business Analyst

• Coordinate, manage, test, and develop ancillary applications and provide secondary support for the College's Enterprise Applications
• Gather requirements, manage projects, coordinate testing, and validate data with IT Business Analysts and Enterprise Applications developers
• Recommend and support business process needs and improvements for the College's Functional Areas
• Assist in managing Workday-related projects and enhancement requests
• Support configuration of Workday business processes, integrations, condition rules, and validation criteria
• Troubleshoot and resolve complex development, testing, and production issues
• Create and maintain documentation for requirements, business processes, integrations, procedures, and system configuration
• Collect, analyze, and translate business requirements into user stories, workflows, process logic, process maps, wireframes, specifications, and acceptance criteria
• Develop project plans, monitor deliverables and performance, and ensure timely project completion
• Ensure solutions meet business needs and requirements
• Follow information security policies and procedures and consult information security staff on best practices
• Monitor the Freshservice ticketing queue daily, triage and troubleshoot issues, conduct research, and resolve issues before escalation when appropriate
• Engage internal stakeholders to determine application strategy and vision
• Serve as liaison between stakeholders and users and act as a subject matter expert
• Maintain stakeholder relationships and support campus functional needs
• Participate in College events such as Commencement and Homecoming and support community activities
• Perform other duties as assigned
• Report to the Director of Enterprise Applications and work under general supervision
• No supervisory responsibilities

• Facilitate and improve productivity and communication for all functional teams by utilizing business systems
• Collaborate with engineering, operations, R&D, supply chain, Business Development, and HR to evaluate and improve business procedures
• Work with the Change & Configuration Management Engineer to ensure approved changes are appropriately documented within NetSuite and SolidWorks PDM
• Analyze the potential risks and benefits of existing business processes
• Collaborate with Finance, Engineering, and Supply Chain teams to configure and optimize NetSuite
• Optimize NetSuite integrations with other software systems
• Customize SharePoint to assist with business processes
• Administer the SharePoint intranet site with functional teams, including Communications
• Report to the IT Manager

Business Systems Analyst

• Design, document, and implement fixed income investment policies, procedures, and workflows
• Provide business support to tax-exempt and CLO investment teams, including performance reporting, tax-exempt SMA workflow assistance, account onboarding coordination, reconciliations, issue resolution, and other business support
• Partner with Operations, Legal, Compliance, Risk Management, and other internal stakeholders to maintain efficient operating processes
• Support technology needs, including Aladdin support, system enhancements and upgrades, workflow improvements, and deployment of new applications
• Manage small to medium-size projects focused on operational changes, business needs, and issue resolution
• Provide business support to the North America Multi-Asset Solutions team and other North America Fixed Income investment teams
• Manage and maintain the book of work across key investment management platforms, tracking and prioritizing issues and enhancement requests

• Support Engineering Product Team Leads, Control Account Managers, and Program leads in monthly Earned Value Management (EVM) inputs, reporting, and analysis
• Support monthly Budget Change Requests (BCRs)
• Facilitate Estimates at Complete (EAC) and Latest Revised Estimates (LRE) inputs
• Partner with engineering and program leads for EVMS process inputs, EAC/LRE development, and monthly variance reporting
• Perform weekly analysis of cost and labor runs
• Drive cost control and schedule using APEX/SAP EV, IMS, and PMX management reporting tools
• Create quarterly EACs and monthly LREs, including cost estimates, test-of-reasonableness analysis, and risk and opportunities assessment
• Perform detailed EV and financial analysis against budget baseline, schedule, and EAC positions
• Prepare forecasts, monitor actual costs, and document variances to plans and forecasts
• Support Functional organizations and ensure program financial commitments are met

Engineering Business Analyst

• Execute the annual internal audit plan and advisory projects
• Test, document, and assist with the Company’s Sarbanes-Oxley compliance program
• Mentor college interns as applicable
• Develop relationships as a trusted business advisor and act as a change agent
• Drive continuous process improvement through departmental KPIs and ownership of the internal audit quality program
• Assess control design and operating performance through root cause and retrospective assessments
• Conduct control deficiency aggregation analysis
• Track management remediation to ensure control gaps are addressed by completion dates
• Test Information Technology General Controls, Automated Controls, Key Reports, and Service Organization Controls
• Support IT in identifying process and control improvement opportunities
• Meet SOX program deadlines for Test of Design, Operational Effectiveness, Year-End, and Remediation Testing
• Provide guidance to control owners and coordinate with co-source audit teams and external auditors
• Lead weekly and biweekly collaboration meetings regarding SOX objectives and timing
• Conduct integrated operational audit projects covering risk assessment, planning, execution, and reporting
• Identify and communicate risks and findings to leadership
• Use IT for analytics, data analysis, continuous monitoring, and improvement identification
• Drive accountability for operational audit management action plans and track compliance with due dates
• Collaborate with governance, risk, control, and monitoring teams
• Develop a continuous self- and team-development learning plan
• Maintain understanding of internal systems, processes, and external regulatory requirements
• Adhere to corporate policies and internal and external regulatory requirements

Internal Audit Analyst – Business Process

• Design, enhance, and support business systems that drive organizational objectives and business outcomes
• Serve as the primary point of contact for system functionality
• Partner with business and technology teams to support, enhance, and optimize financial systems
• Gather and document business and technical requirements
• Analyze processes and deliver solutions that improve operational efficiency and support strategic objectives
• Serve as a liaison between stakeholders, IT teams, and vendors
• Ensure technology solutions align with business needs and enterprise standards
• Lead financial initiatives
• Support solution design, testing, and deployment activities
• Provide guidance to team members and drive continuous improvement