Business Analyst

• Work within the Corporate Accounting group, specifically Systems Accounting
• Participate in research, analytics, projects, strategy, process review and improvement, and technology enhancements and support
• Work as part of a dynamic team on assigned projects
• Attend professional development, informational, networking, and community service events
• Complete an assigned project to improve a specific process or solve a problem
• Present the assigned project at the end of the internship
• Prepare and deliver a wrap-up presentation to the division leader and key company stakeholders outlining internship accomplishments and experience

Summer Intern – Accounting Business Systems Analyst

• Prepare, analyze, and distribute recurring financial reports, dashboards, KPIs, and management reporting packages
• Analyze financial and operational results to identify trends, variances, risks, and opportunities
• Provide meaningful insights and recommendations to leadership
• Partner with Finance, Sales & Marketing, Operations, IT, and other business functions on forecast assumptions, drivers, and variances
• Support monthly, quarterly, and annual financial close reporting through variance analysis and management commentary
• Maintain and leverage financial accounting and reporting systems
• Assist with ad hoc financial analyses, executive presentations, and strategic initiatives
• Improve financial reporting, month-end close, and analytical capabilities through process enhancements and automation
• Build collaborative relationships with cross-functional stakeholders to support informed business decisions
• Perform other duties as assigned

Financial Analyst, Management Reporting

• Provide advanced analytical support for ACA risk adjustment
• Collect data, implement models, perform trending, forecasting, validation, reporting, and financial reconciliation
• Serve as the primary analytical resource for ACA risk adjustment activities
• Prepare and interpret complex data for internal and external customers
• Investigate discrepancies across data sources and systems and translate findings into business insights
• Partner with Actuarial, regulatory submission, value-based program, vendor, and operational stakeholders
• Improve analytical controls, documentation, automation, and recurring processes
• Use SQL, Python, and other approved platforms to access, investigate, validate, and analyze complex healthcare data
• Support ACA risk adjustment model implementation, testing, validation, and recurring member-level RAF score production
• Perform trend, variance, and root-cause analysis
• Reconcile outputs across analytical processes and source systems and coordinate issue resolution
• Manage analytical applications across multiple platforms and coordinate code migrations and environment changes
• Develop analytical processes, controls, reports, and tools
• Optimize report-generation data ingestion, manipulation, profiling, validation, and documentation
• Provide analytical support and problem-solving assistance to business areas
• Make actionable recommendations for financial, operational, regulatory, and strategic decision-making
• Present findings, risks, and recommendations to technical and non-technical audiences, including leadership
• Represent the department on cross-functional project teams and process optimization efforts
• Coordinate analytical support for external vendor engagements and validation activities
• Provide user support for ad hoc reporting, data inquiries, and analytical problem resolution
• Mentor or coach less experienced employees and contribute to cross-training and knowledge continuity

Senior Insights Analyst

• Support day-to-day operations and maintenance efforts for critical business systems
• Resolve user requests in accordance with service-level agreements
• Identify and quantify system and process improvement opportunities
• Prioritize, plan, implement, and validate improvements
• Support requirements gathering, design, implementation, maintenance, and continuous improvement of business systems
• Support Salesforce and Five9 systems across North America
• Investigate, troubleshoot, identify root causes, and resolve system, process, and data-related issues
• Gather business requirements and translate them into system solutions
• Document business processes, requirements, functional specifications, workflows, and system configurations
• Participate in system implementations, enhancements, testing, UAT, and production deployments
• Apply data management principles and reporting concepts to assess business-process impacts
• Collaborate with cross-functional stakeholders and support users across multiple organizational levels

Business Systems Analyst

• Support day-to-day operations, maintenance efforts, and user requests in accordance with SLAs
• Identify and quantify business system improvement opportunities
• Prioritize, plan, implement, and validate system improvements
• Support requirements gathering, design, implementation, maintenance, and continuous improvement of critical business systems
• Support Salesforce and Five9 systems
• Improve operational efficiency, user experience, and business outcomes through system solutions
• Investigate, troubleshoot, identify root causes, and resolve system, process, and data-related issues
• Document business processes, requirements, functional specifications, workflows, and system configurations
• Participate in system implementations, enhancements, testing, UAT, and production deployments
• Support data management and reporting-related activities
• Collaborate with stakeholders across multiple organizational levels and cross-functional teams

• Provides entry- to intermediate-level services under supervision of Strategy & Innovation team members
• Participates in County projects and initiatives through research, data organization and analysis, coordination, and development of communication materials
• Works on projects such as the Community Survey, strategic plan, departmental business plans, and other County priorities
• Conducts background research and drafts materials for policy development
• Collaborates with staff to refine policy recommendations
• Participates in improving strategic procurement and sourcing processes, including workflow documentation and exploration of best practices
• Interacts with colleagues and internal partners to resolve routine operational issues
• Receives guidance, training, and mentoring from professional personnel
• Performs other related duties as assigned

Management Analyst Intern

• Participate in a dynamic team with interesting projects
• Perform research, analytics, projects, strategy, process review and improvement, technology enhancements, and support
• Attend professional development, informational, networking, and community service events
• Complete an assigned project to improve a specific process or solve a problem
• Plan and execute the assigned project during the internship
• Prepare and deliver a wrap-up presentation to the division leader, Chief Information Officer, and other key stakeholders
• Outline accomplishments and internship experience in the wrap-up presentation

IT Summer Intern – Business Systems Analyst

• Coordinate incidents from identification through resolution and closure
• Facilitate incident calls, focusing on impact assessment, service restoration, client considerations, and escalation
• Classify, document, communicate, and manage incidents according to established procedures
• Maintain incident records, including timelines, impacts, decisions, actions, and resolution details
• Partner with Service, Operations, Technology, Product, Risk, and other functions to drive incident resolution
• Support internal, executive, and client-facing incident communications
• Prepare incident post-mortems within the established two-week target
• Document, assign, and track corrective and preventative actions through completion
• Follow up on outstanding information and actions required for incident documentation and post-mortems
• Identify recurring incident themes and opportunities to strengthen processes, controls, monitoring, and procedures
• Support implementation of improvements identified through incidents and post-mortem reviews
• Maintain Incident Management records, procedures, templates, and supporting documentation
• Support preparation and validation of Incident Management metrics and reporting
• Escalate risks, delays, recurring issues, and other matters to the Team Lead or Service leadership
• Participate in audit, risk, regulatory, and governance activities involving Incident Management
• Share knowledge and lessons learned with team members
• Support other Incident Management priorities and continuous improvement initiatives

Incident Management Analyst

• Assist with preparation of financial analyses and reports, including operational budgets, financial statements, statistical reports, cost analyses and other financial information
• Assist with preparation of annual operating budgets for CAMC departments, ensuring accuracy and compliance with university guidelines
• Perform financial analysis and create reports for CAMC departments to identify strategic opportunities, risks, alternatives and contingencies
• Assist the Director, Budgets and Business Services with coordinating Duke University's annual and quarterly financial reports for senior management and Board of Trustee review
• Collaborate with business unit financial managers regarding financial position, cash flows, accounts, budgets, financial transactions and related financial matters
• Assist with the year-end close process for CAMC departments and communicate significant operating budget variances to the Director
• Perform other special projects and related duties

Financial Management Analyst II

• Lead moderately complex profit and loss initiatives related to business product and customer performance, marketing outcomes, or operational efficiency
• Own initiatives end-to-end through ideation, design, execution, and measurement
• Develop business cases evaluating product variables, trade-offs, and measurable outcomes across marketing acquisition, credit risk, and product strategy
• Identify and design solutions to ambiguous business problems using data modeling, product insights, and hypothesis-driven approaches
• Build economic models and test plans incorporating revenue, cost, margin impacts, and marketing investment prioritization
• Apply product-variable, feature, and competitor insights to inform experience design and go-to-market optimization
• Monitor post-launch performance and assess impacts on profit and loss, customer experience, and risk posture
• Recommend course corrections based on performance results
• Collaborate with stakeholders across marketing acquisition, finance, analytics, risk, product delivery, technology, and operations
• Prepare executive-ready recommendations
• Provide guidance, mentorship, and support in reviewing deliverables for less experienced analysts
• Follow applicable risk programs, policies, procedures, compliance obligations, escalation, and remediation requirements

Business Analyst jobs in North Carolina

Summer Intern – Accounting Business Systems Analyst

Financial Analyst, Management Reporting

Senior Insights Analyst

Business Systems Analyst

Business Systems Analyst

Management Analyst Intern

IT Summer Intern – Business Systems Analyst

Incident Management Analyst

Financial Management Analyst II

Senior Business Analyst, Credit Card