Clerk

• Review eligibility for policy reinstatement initiatives
• Process reinstatement transactions and agent bonuses using multiple systems
• Complete assigned processes, track status, and follow up to confirm successful processing
• Provide management with weekly status reports and communicate task progress and concerns
• Support reinstatement initiatives and Customer Retention clerical activities
• Collaborate with Back Office Clerks, Analysts, and department management
• Complete ad hoc tasks and other duties assigned by management
• Follow department policies and procedures

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