Client Partner

• Manage small-case client accounts
• Support customers and clients with a customer-first approach
• Apply knowledge of insurance contracts, statutes, tax regulations, and underwriting guidelines
• Summarize and paraphrase complex information in clear, plain language
• Negotiate and make independent decisions
• Collaborate with teams and advocate for customers
• Manage assigned caseload and territory
• Travel as required by the role, caseload, and territory

Client Manager – Small Case

• Develop and execute territory business plans to achieve revenue and growth objectives
• Generate new business through outbound prospecting, networking, referrals, and industry engagement
• Source leads through phone calls, email campaigns, LinkedIn networking, and professional associations
• Identify and engage C-suite executives, physician leaders, department chairs, and healthcare administrators
• Qualify search opportunities by evaluating market competitiveness, compensation structures, and client hiring needs
• Negotiate contracts, pricing, and service agreements
• Maintain monthly communication with prospective and existing clients
• Manage and grow relationships with academic medical centers, health systems, physician groups, and healthcare organizations
• Consult with clients on physician recruitment needs, succession planning, strategic workforce initiatives, and AMN Healthcare workforce and talent solutions
• Serve as the primary point of contact throughout the sales and contract lifecycle
• Build market visibility and lead sources through associations, conferences, networking events, and market intelligence
• Monitor healthcare workforce trends, physician shortages, and competitive market activity
• Coach and mentor team members when appropriate
• Travel with team members for client meetings, presentations, and business development activities
• Lead and present at team meetings and strategic planning sessions
• Collaborate with physician recruitment teams to ensure successful delivery and client satisfaction
• Support team onboarding and development
• Maintain CRM records of client interactions, leads, and opportunities
• Manage business development activities, sales pipelines, and account information
• Run and review Accounts Receivable reports as needed
• Use reporting tools and analytics to monitor performance and identify growth opportunities

Director, Client Partnerships

• Manage and grow relationships with a portfolio of financial institution clients as the primary day-to-day contact
• Consult with clients on marketing strategies, campaign planning, and performance improvement opportunities
• Lead integrated marketing campaign execution across digital and traditional channels
• Partner with cross-functional teams to deliver high-quality campaigns on time and accurately
• Translate campaign performance data into actionable insights and recommendations
• Proactively identify and resolve issues while ensuring an exceptional client experience
• Coordinate stakeholders, manage priorities, and maintain clear communication to drive projects forward
• Help financial institutions connect with customers through innovative, data-driven marketing solutions

Client Manager II

• Own a portfolio of strategic merchant relationships and serve as the primary point of accountability for partnership health and growth
• Develop and execute account strategies aligned to client objectives and American Express priorities
• Maintain deep understanding of clients’ business models, operating environments, growth initiatives, and industry trends
• Build and strengthen relationships across Finance, Treasury, Procurement, Operations, Marketing, and Executive leadership teams
• Serve as a trusted advisor by bringing market insights, industry expertise, and strategic recommendations to clients
• Drive portfolio growth through B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services
• Identify, develop, and execute opportunities that increase client engagement and measurable business value
• Lead consultative sales conversations and align American Express capabilities to strategic business priorities
• Secure Payment Decisioning opportunities when appropriate
• Maintain a robust pipeline of growth opportunities and execute account plans
• Represent the voice of the client internally to influence product development, service enhancements, and business priorities
• Partner with internal stakeholders to deliver solutions addressing client needs
• Provide consultation on payments innovation, process optimization, and industry developments
• Collaborate with Product, Marketing, Pricing, Risk, Legal, Commercial, and Merchant Services teams
• Lead internal alignment around growth opportunities and key client initiatives
• Monitor portfolio performance and identify opportunities to improve revenue, engagement, retention, and client value
• Maintain awareness of client risks, competitive threats, and emerging market dynamics
• Deliver against portfolio objectives while ensuring strong relationship health and long-term partnership value

Senior Manager – Client Management

• Serve as the primary point of contact for clients regarding Health Navigation delivery
• Manage reporting, requirements definition, service inquiries, client satisfaction, and ongoing requirements
• Support change requests; the role is not sales-focused
• Act as a Subject Matter Expert and guide Alight parties to accomplish objectives
• Maintain ongoing client relationships and regular communication with key client stakeholders
• Evaluate, manage, and resolve complex operational and technical challenges
• Understand technology solutions to serve client needs
• Organize, plan, and lead internal and external meetings
• Coordinate with clients and the health pro team to ensure required delivery materials are received
• Demonstrate Alight’s value and establish expectations regarding navigation service delivery
• Collaborate with the Health Navigation Team Manager on complex customer and client escalations
• Serve as a Subject Matter Expert for service-specific and common client requirements
• Collaborate with a global client-delivery team and execute the client solution roadmap
• Develop domain and operational expertise within the client team

Navigation Client Manager

• Lead growth of NI's business through select System Integrator partnerships
• Build executive, sales, and technical relationships with System Integrator partners across the Americas
• Create and execute business plans aligned with partner growth objectives and NI strategic priorities
• Identify new partnership opportunities and expand existing relationships
• Serve as primary business leader responsible for partner success and growth
• Help partners adopt NI technology and incorporate it into repeatable customer solutions
• Support development of standardized solution offerings, packaged services, and industry solutions
• Collaborate with NI product, marketing, and business teams to align partner offerings with market opportunities
• Deliver business and technical enablement programs, training, tools, customer success stories, and solution assets
• Support partner teams throughout the sales cycle from opportunity identification through proposal development and customer engagement
• Increase NI sales-team adoption and use of qualified System Integrator partners
• Create account-mapping initiatives, joint business plans, success stories, and sales plays
• Establish measurable partner growth plans and quarterly business reviews
• Track business performance, pipeline development, partner engagement, and strategic initiatives
• Maintain forecasting discipline and provide visibility into partner-driven business results
• Achieve revenue objectives, grow strategic pipeline, improve win rates, and establish NI as a preferred technology platform among key partners

Senior Partner Development Manager

• Manage and deliver participant advisory services products, including managed accounts, online advice solutions, financial planning, and financial wellbeing solutions
• Consult with clients on service features, utilization, and participant engagement
• Lead and manage projects for service enhancements, plan changes, and regulatory impacts
• Understand client/provider service-delivery requirements and advocate for client/provider needs
• Present new product features and products to current clients
• Conduct system testing supporting service delivery
• Oversee client reporting and develop client-facing presentations
• Develop strategies to market services and grow utilization for aligned clients
• Develop and maintain client retention plans and profitability margins
• Review and approve client invoices
• Serve as a subject matter expert for Alight Financial Services products in sales meetings
• Partner with internal teams and external vendor partners to support services
• Coach and mentor junior team members and support peers
• Partner with vendor contacts and internal team members on delivery excellence
• Provide proactive status updates to stakeholders and vendor partners, identifying issues and assigning resolution actions
• Facilitate client, vendor, and internal meetings; establish objectives and agendas, manage logistics, document decisions/actions, and close open items

Senior Client Manager

• Serve as the primary executive point of contact for Professional Services engagements across a defined portfolio of accounts
• Build trusted advisor relationships with C-suite and senior stakeholders
• Identify, qualify, and close Professional Services opportunities, including implementation, advisory, and managed services
• Collaborate with Account Executives, Solution Engineers, and Delivery teams on services strategies aligned to customer business outcomes
• Develop Statements of Work, project proposals, and services roadmaps tailored to industry needs
• Partner with delivery leadership to ensure successful project execution, customer satisfaction, and on-time/on-budget delivery
• Identify expansion opportunities within existing accounts to drive services revenue and deepen the Salesforce footprint
• Represent the customer voice internally and advocate for resources, prioritization, and customer-success solutions
• Maintain understanding of industry trends, challenges, and Salesforce product capabilities
• Forecast services pipeline and revenue within the assigned territory

Client Partner jobs in Texas