Clinical Operations

• Own resolution of clinical escalations end-to-end, including order processing and coding issues, protocol mismatches, authorization complications, facility capability gaps, and appointment-day problems
• Partner with ordering providers, imaging facilities, and payers to resolve issues and keep members moving toward appointment completion
• Identify escalation patterns and drive root-cause fixes into workflows, training, and product
• Serve as the escalation point for frontline teams on clinical questions during scheduling, order intake, and appointment coordination
• Review and refine clinically informed operational workflows across the member imaging journey
• Build and deliver radiology fundamentals training for internal teams
• Review and refine clinically accurate, plain-language member and provider talk tracks
• Act as an embedded radiology subject-matter expert for product development when relevant
• Inform product requirements, review designs, and pressure-test assumptions against clinical and operational practice
• Help define clinically correct product logic, including order-to-CPT mapping, appropriateness, and site-of-care routing

Explore Clinical Operations Manager – Radiology at OneImaging. Review requirements and application details.

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