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OneImagingCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in radiology operations, including order intake, CPT/ICD-10 coding, and appointment completion. Capable of translating clinical knowledge for non-clinical audiences while managing escalations and refining operational workflows.
Highest-signal resume keywords
Radiology Operations ExperienceCPT/ICD-10 Coding KnowledgeEscalation ManagementClinical Credential (RT(R), CT/MRI, RN)Familiarity with RIS/PACS
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own resolution of clinical escalations end-to-end, including order processing and coding issues, protocol mismatches, authorization complications, facility capability gaps, and appointment-day problems
- Partner with ordering providers, imaging facilities, and payers to resolve issues and keep members moving toward appointment completion
- Identify escalation patterns and drive root-cause fixes into workflows, training, and product
- Serve as the escalation point for frontline teams on clinical questions during scheduling, order intake, and appointment coordination
- Review and refine clinically informed operational workflows across the member imaging journey
- Build and deliver radiology fundamentals training for internal teams
- Review and refine clinically accurate, plain-language member and provider talk tracks
- Act as an embedded radiology subject-matter expert for product development when relevant
- Inform product requirements, review designs, and pressure-test assumptions against clinical and operational practice
- Help define clinically correct product logic, including order-to-CPT mapping, appropriateness, and site-of-care routing
Requirements
What you’ll need- 5+ years of experience in radiology operations
- Hands-on exposure across health system/hospital-based imaging and outpatient/freestanding imaging center environments
- Deep working knowledge of order intake, CPT/ICD-10 coding, protocoling, prior authorization, scheduling, prep and contrast requirements, and appointment completion
- Fluency across MRI, CT, PET, ultrasound, X-ray, mammography, and DEXA modalities
- Ability to translate clinical knowledge for non-clinical audiences
- Strong escalation management instincts
- Comfort operating in a fast-moving, dynamically changing environment
- Builder's mentality and high ownership
- Preferred: Clinical or technical credential such as RT(R), CT/MRI certification, RN, or radiology practice management background
- Preferred: Experience with radiology benefit management, utilization management, or payer-side imaging programs
- Preferred: Familiarity with RIS/PACS, HL7/FHIR order workflows, or imaging network operations
Benefits
Comp & perks- Equal Employment Opportunity employer
- Accommodations for qualified individuals with disabilities in the recruiting process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order IntakeCPT CodingICD-10 CodingPrior AuthorizationSchedulingAppointment CompletionRadiology Modalities (MRI, CT, PET, Ultrasound, X-ray, Mammography, DEXA)ProtocolingPrep and Contrast RequirementsRoot-Cause Analysis
Soft Skills
Strong Escalation Management InstinctsBuilder's MentalityHigh OwnershipAbility to Work in Fast-Moving EnvironmentsCommunication Skills
Tools & Technologies
RISPACSHL7FHIR
Certifications & Qualifications
RT(R)CT/MRI CertificationRN
Industry Keywords
Radiology Benefit ManagementUtilization ManagementPayer-Side Imaging ProgramsImaging Network Operations